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Customer Service Field

Location:
San Jose, CA
Salary:
35
Posted:
March 26, 2024

Contact this candidate

Resume:

Arturo Ramirez

San José, CA, ***** Cell: 408-***-****

ad4ll6@r.postjobfree.com

Objective

Seeking a position within Field Service Engineering with opportunities for professional growth.

Experience

08/2019 Feb-2024 Kawasaki robotics Milpitas, CA.

Robotics Technician

Customer Service Associate

Associated customer service

Responsibilities.

Use multiple programs to evaluate the conditions of a robot such as software for the robot and controllers.

Troubleshooring and develop a repair plan,

create a quote for the unit damage and ask the customer for approval to order the part.

Using different tools and position sensors, calipers, electric, Multimetro tension-meter, using computers programs (software) for different tests.

Experience

2011-2019 NANOMETRICS-ONTO Milpitas, CA.

Engineering Technician Clean Room and Stage department.

Processed and developed different System STAGES based on purpose and functionality:

Final Testing – hardware and software inspection for compatibility

Troubleshooting as necessary to ensure functionality of systems and components

Final Assembly

Data Center Cabinets Full integration Cabling, hardware and software according to the specification for the customer Applied Material, Hitachi and other customers.

2008 – 2011 (Subcontractor Solindra, MPI, Intuitive Surgical)

Milpitas CA.

Integration Technician

Directed workflows with Engineering group(s)

Carried out verbal instructions along with document information codes, drawings and schematics

Troubleshot systems

Robot prototype assembly

Electrical harness wiring

Performed a wide variety of complex assembly operations building electromechanical, vacuum, and pneumatic assemblies, subassemblies, and components in accordance to work orders, schematics, wiring diagrams, and engineering specifications

All assembly work carried out under clean room class (A) conditions

2007-2008 XEROX Wilsonville Or.

QC Inspector Production Department

Demonstrated ability to produce quality work results while multitasking across multiple project lines

Thorough understanding of Quality Control concepts and applications

Supervised unit assembly including: confirmed cables connections, correct assembly work, application of approved modifications,

Compiled documentation for finished assembled units and escalated to next level testing

2005 – 2007 PROCESS TUBE SYSTEM Wilsonville Or.

Supervisor Production Department.

Inspected assemblies for:

All production systems

Flow Processes

Part(s) orientation

Calibrated test equipment

2003 – 2005 Kinetics Celerity Tualatin Or,

Engineering Technician – Design Engineer Floor Projects

Developed workflows from a Bill of Materials (B.O.M.), Engineering schematics, blueprints, drawings, and verbal instructions

Skills

Numerous operational functions utilizing Electronic File Systems – Sigma, Agile, Oracle

Drawing and schematic interpretation

Proficient in Electrical welding, Orbital-welding, Cable soldering

Electro mechanical symbol surface texturing, geometric, tolerance, first and third angle projection, and isometric as subject in accordance with the American National Standard Institute

Performing set-up calibrations, testing, and troubleshooting of various circuits, components, instruments, and mechanical assemblies

Test/ Inspection equipment including voltmeters, calipers, micrometers

Adept in use of power and hand tools

Trained in Safety Procedures – including (Electro-mechanical?, electro-static?)

Develop Test Specifications, Methods, and Procedures from blueprints, drawings and diagrams and perform maintenance on assemblies and systems with selection and set-up of specialized test equipment based on need.

Built prototypes and GAS boxes

Performed wiring on various components including:

Control Panel wiring

Point to Point wiring

Mechanical wiring

Electrical wiring

Pneumatic Component wiring

Performed modifications, reworking, and testing of units

Worked with various GAS boxes utilizing IGS, DGF, CONVENTIONAL, VECTOR, SEQUEL, SPEED, and PNEUMATIC CONTROLLER SYSTEMS:

High speed picks and place automation

Position sensors

Rework Equipment Robotics sys

Vibration alignment

Vision systems

Pneumatics Control

Lasers installer

2002–2003 NOVELLUS SYSTEM Inc. San Jose CA.

Engineering Technician Process and Development

Semiconductors

Worked in a team environment assembling various types of wafer transfers and process modules such as:

Dual Load Cassette

Gamma

Vector

Speed

Mechanical and electro-mechanic technical assembly

Developed prototype Tolls

Utilized schematics, blue prints, written documentation and verbal information for workflows:

Light soldering as harness cables

Tools systems (Rf) Generator/power

Robot assembly

Gas boxes

Chamber rotation

Cabling processes

All assemblies performed under clean room class (A) and 10.000 classifications

1998–2002 E-Flow Inc. Sunnyvale CA.

Mechanical Assembler Mechanical Assembly

Assembled various Mechanical Assembly Units

Calibrated setups and adjustments

Worked with various GAS boxes utilizing Speed, Vectors, and Sequel

Welded stainless steel tubes of different o/d according to specifications obtained from schematics, drawings, and B.O.Ms

Engineering information and other sub-assemblies developed for clients Novellus Inc. and Applied Material co.

1999–1999 K-DEK Electronics Milpitas CA.

Cable Assembler Assembly

Assembly work following corporate standards on sequences of operation

Performed wiring, component installation, hand soldering and cable harnessing on assembly units

Made setups, adjustments, and holding tolerances according to blueprint specifications

1995–1998 WOLF Engineering Campbell CA.

Orbital Welder Clean Room.

Semiconductor assembly and orbital welding (stainless steel weldments) gas conductors

Developed and built different gas box systems utilizing schematics, blueprints, and verbal information

All assemblies done within clean room class (A) conditions

Education

C.E.T.I.S 122 college July 1984 (Dental tech) in Mexico.

C.E.T. MARCH 1994 CAD-drafter in USA studied architectural, mechanical, and electronic; trained in AutoCAD (California training school)

Learning and advancement upon Engineering Technician.

Skills

Numerous operational functions utilizing Electronic File Systems – Sigma, Agile, Oracle

Drawing and schematic interpretation

Proficient in Electrical welding, Orbital-welding, Cable soldering

Electro mechanical symbol surface texturing, geometric, tolerance, first and third angle projection, and isometric as subject in accordance with the American National Standard Institute

Performing set-up calibrations, testing, and troubleshooting of various circuits, components, instruments, and mechanical assemblies

Test/ Inspection equipment including voltmeters, calipers, micrometers

Adept in use of power and hand tools

Trained in Safety Procedures – including (Electro-mechanical?, electro-static?)

Develop Test Specifications, Methods, and Procedures from blueprints, drawings and diagrams and perform maintenance on assemblies and systems with selection and set-up of specialized test equipment based on need.



Contact this candidate