BRONDYWN
WRIGHT-
WALKER
DENTAL EDDA OR RECEPTIONIST
CONTACT
Shreveport, LA 71108
**************@******.***
SKILLS
• Radiology
• DENTRIX – Dental Software
• Coronal Polishing
• Infection Control
• Instrumentation
Restorative, Endo, Ortho, Oral
Surgery
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• Front Office Procedures
• Impressions
• Laboratory Skills
• Staff Training and Development
PROFESSIONAL SUMMARY
Dedicated, hardworking, and highly motivated professional with experience providing excellent patient care in a busy dental office. Knowledgeable in primarily all areas of dental assisting, including dental radiography, charting, instrument sterilization, infection control, and more. Highly detail-oriented and organized, with a strong focus on patient satisfaction. Committed to maximizing efficiency in the practice. Eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value. Seeking to utilize excellent communication, interpersonal, and organizational skills to complete tasks. Reliable with a good work ethic and the ability to quickly adapt to new tasks and environments. EXPERIENCE
Dental EDDA, 10/2017 - Present
Davenport Family Dental - Shreveport, Louisiana
Managed inventory of supplies used in the office including ordering supplies when necessary.
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Administered local anesthetics prior to treatment while monitoring patient comfort levels at all times.
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Maintained high levels of accuracy when preparing materials for crowns, bridges, dentures, and other restorations.
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Organized patient paperwork according to established protocols and assisted with insurance claim processing.
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Recognized early signs of decay or disease in patients' mouths which allowed for prompt treatment.
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Adhered to strict safety guidelines when handling hazardous chemicals or disposing of medical waste.
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Ensured all equipment was properly maintained through regular cleaning and calibration checks.
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Key Holder/Sales Representative, 11/2015 - 07/2017 Bath & Body Works - Shreveport
Cashier, 11/2015 - 07/2017
Bath & Body Works - Bossier City
Utilized advanced knowledge of dental anatomy to accurately identify teeth and other oral structures.
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Demonstrated proficiency in taking digital x-rays, processing images, and identifying potential issues.
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Displayed excellent customer service skills by responding quickly to patient inquiries or concerns.
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Trained new EDDA personnel on proper sterilization techniques for instruments as well as infection control policies.
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Performed detailed charting, data entry, and filing tasks efficiently while adhering to HIPAA regulations.
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Developed strong interpersonal skills by working closely with patients and colleagues in a dental environment.
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Educated patients on proper oral hygiene techniques such as brushing and flossing regularly.
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Provided support to the dentist during procedures such as impressions, sealants, fillings, extractions, and more.
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Met daily production goals without compromising quality standards set by the practice manager.
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Collaborated effectively with other staff members to ensure efficient workflow throughout the office.
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Sterilized and disinfected instruments and set up instrument trays to assist dentist.
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Managed front desk operations such as scheduling appointments, verifying insurance coverage, and collecting payments.
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Charted conditions of decay and disease to prepare for diagnosis and treatment by dentist.
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• Recorded dental history and vital signs of patients. Scheduled appointments, prepare bills and receive payment for dental services, complete insurance forms and maintained records, manually, and using computer.
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Recorded accurate, thorough treatment information in patient records.
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• Ordered and monitored dental supplies and equipment inventory.
• Provided postoperative instructions prescribed by dentist. Exposed, developed, and mounted intraoral and extraoral dental x- rays.
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• Instructed patients in oral hygiene and plaque control programs.
• Applied protective coating of fluoride to teeth.
• Used various dental instruments to safely and properly clean teeth. Provided customer service support for a Home and Body Fragrance Store
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Performed daily opening and closing procedures such as counting the cash drawer, balancing receipts, and reconciling discrepancies.
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Assisted customers with product selection, price checks, returns and exchanges, and special orders.
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Provided excellent customer service by greeting customers in a friendly manner and responding to inquiries promptly.
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Organized merchandise displays to ensure accurate pricing and attractive presentation of products.
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• Closing manager
Assistant Manager, 06/2014 - 03/2015
Dairy Queen - Shreveport
• Performed the functions of opening, closing, and restaurant prep EDUCATION
US, 01/2008
Eastern College of Health Vocations - LA
US, 01/2005
Bossier Parish Community College - LA
US, 01/2005
ULM - LA
CERTIFICATIONS
• 02/24, CPR and AED certified
• 10/21, EDDA certified
• 06/17, Radiology certified