Customer Service Sales Associate
Resume:
ANTHONY PAUL PACHECO
**** * **** ******, ****, AZ 85206 - 480-***-**** (C)
ad4lka@r.postjobfree.com
Professional Summary
I pride myself on knowledge of policy and procedures within my company. This helps me achieve my goal which is to build and maintain high customer service to continually increase the number of clients I have.
Core Qualifications
Microsoft Outlook
Microsoft Office
Form-U-Sure
Experience using multiple phone lines
Internet Search engines
Experience
Ashley HomeStore Current
Sales Associate
Mesa, AZ
TitleMax April 2016 to February 2017
Store Manager
2404 N Scottsdale Rd, Tempe, AZ 85281
The Room Store/RAC Acceptance February 2012 to April 2016
Sales Associate
Mesa, AZ
University of Phoenix March 2008 to November 2010
Enrollment Counselor
Phoenix, AZ
Use program and university knowledge to recruit students into Business and Technology online programs.
Customer service to retain students in online programs by: -Helping students to overcome obstacles that would otherwise prevent the student from enrolling or remaining in school.
Providing resources to enable students to complete all necessary requirements for enrollment and remaining in school.
Home Depot November 2007 to March 2008
Sales Associate
Mesa, AZ
Customer Service in Garden Department.
Maintain product accessibility.
Problem solving ranging from insecticide choice to proper equipment choice.
Problem resolution with unhappy customers keeping within company policy while maintaining customer satisfaction and return business.
Smoke N Spuds August 2007 to October 2007
Equipment Operator
Monte Vista, CO
Operate and maintain harvest machinery to ensure quality product ship to customer.
Compost Technology Center, CO August 2006 to August 2007
Truck Driver
Verify proper formulation of compost material keeping within proper specifications.
Prompt delivery of compost material to build customer satisfaction.
Monte Vista Coop Monte Vista, CO November 2000 to August 2006
Fertilizer Department Manager
Manage a team of 12 to 25 employees as seasons required.
Interview, hire and train new employees.
Prepare annual budget for labor ans business expenses.
Direct, coordinate and review sales activity.
Alert dealers and distributors to policy and procedure to ensure effective business.
Prepare and approve expenditures, determine price and discount rates, purchase product, acting as a liaison between customer and manufacturer striving for business satisfaction from both ends.
Conducted constant research to build knowledge of product.
Represent the company at trade association meetings for product promotion.
Oversee sales team, monitoring proper price margins and product knowledge.
Supervise fertilizer and chemical application, verifying if product is applied in accordance to manufacturer regulations.
Resolve customer issues regarding sales and service.
Prepare reports for monthly board meetings.
Craig Consaul Farms Center, CO February 1994 to October 2001
General Manager
Manage a crew of 4 to 15 employees.
Negotiate contracts with farm sharing.
Budget for annual crop inputs.
Oversee land preparation for planting.
Interview and hire seasonal labor.
Oversee timing of herbicide and pesticide applications.
Manage irrigation process.
Supervise crop harvest.
Experience growing potatoes, lettuce, wheat, barley and alfalfa.
Languages
Bilingual (Spanish, English)
References
Craig Consaul Owner/President, Consaul Farms
Scott Consaul, Consaul Farms
Doug Consaul, Fresh Express
Bill Shoupe, Sales Associate, American Furniture Warehouse
Judy Newfield CFO, Monte Vista
Mark Inness, Owner/President, Compost Technology
Personal References
Terrie Harriger
Will Garner
Neil Carlson
Contact this candidate