ROBERT STEPHENSON

Buckeye Arizona ***** / 623-***-**** / ad4liv@r.postjobfree.com

PROFILE Top-producing Food and Beverage Director with 20+ years of proven experience in restaurant and bar operations management, staffing/scheduling, supervision, P&L management, budgeting, forecasting, sales, inventory management, cost control and guest relations. Drive bottom-line profits and market expansion while delivering seamless customer service. Manage start-up, streamlining and renovation projects.

Areas of Food & Beverage Mgt. Restaurant & Bar Mgt.

Expertise Profit & Loss Mgt. Business Development

Teambuilding/Training Streamlining Projects

Budget Mgt./Forecasting Ordering & Inventory Mgt.

Customer Service Mgt. Schedule Coordination

Excel in collaboration with focus on team support, training and coaching.

Maintain on-going presence on restaurant floor. Persuasive and confident.

Lead streamlining projects and develop/deploy additional revenue streams.

Perform complex problem solving, critical thinking and decision-making skills.

EDUCATION

Denver Institute of Technology, Denver, CO, Associate Degree

EXPERIENCE

Anooche Cantina and Six40rty – Ascend Hospitality Group

Director of Operations/GM, Tempe, AZ February 2023 to present.

Leading and mentoring staff at both venues. Manage all daily operations including,

hiring, training, event bookings and financials. Studied pmix and redesigned food and beverage menus.

Arizona Catering, September 2022- November 2022

Director of Operations, Mesa, AZ

Managed daily operations for Arizona Catering. We catered to Venues such as State

Farm Stadium, Chase Ballpark, Talking Stick Amphitheatre, Desert Diamond Arena,

AZ Financial Theatre and Tempe Center for the Arts. Responsible for catering for all

Venues including Dressing Room set ups and tear down.

Gila River Hotel & Casino

Vee Quiva, Phoenix, AZ, July 2018 to September 2022

Food & Beverage Director

Manage high volume operations and lead team of 250+ that includes 11 beverage and food outlet managers for multiple restaurants and beverage outlets. Hire, train and evaluate managers. Implement corporate brand through promotions. Control revenue, expenses and $14M budget. Oversee food and beverage inventory, and vendors.

Achievements Generated $60K in additional revenue by offering weekend BBQ Restaurant in 2021. Created barbeque concept with full-house restaurant and three food courts.

Remodeled George Lopez Tequila lounge during 2019. Oversaw construction operations and punch lists to maximize quality and meet deadlines.

Opened Sports book operations in 2021.

Streamlined operations by implementing cost savings measures. Reduced linen service costs by $40K implemented in all hotel locations during 2019.

Minimized labor costs by revising personnel procedures.

Consistently exceeded expectations and earned bonuses.

Gila River Hotel & Casino

Wild Horse Pass, Chandler, AZ, March 2018 to July 2018

Beverage Manager

Managed six high volume bars and showroom with 75 personnel and five beverage managers. Controlled P&L, budgets and inventory. Hired/trained employees and provided world class guest services.

Reduced costs by $15K through streamlining that involved improvements in scheduling with focus on efficiency. Led reduction in workforce effort.

Past Employers Prior to 2018

The Place, Scottsdale, AZ

General Manager August 2017 to November 2017

Oversaw team of 20 staff members and restaurant manager.

Opened new restaurant that included start-up operations, hiring and teambuilding.

Gallagher’s Sports Grill, Peoria, AZ September 2016 to June 2017

General Manager

Led staff of 30 with two restaurant managers.

El Mirage Bar & Grill, El Mirage, AZ February 2014 to September 2016

General Manager February

Managed team of 20 and a manager. Implemented projects and bar menu.

Union Hills Golf & Country Club, Sun City, AZ September 2013 to Feb 2014

Food & Beverage Director

Managed restaurant, bar, banquet and catering operations with team of five managers. Participated in Arizona Diamondbacks Charity Golf Tournament/Charity events.

ROBERT STEPHENSON

Arizona 85326 / 623-***-**** / ad4liv@r.postjobfree.com

RE: Food and Beverage Manager Position

Presently, I am seeking the position of food and beverage director, where my 20+ years of proven experience in organizational leadership, restaurant and bar operations management, teambuilding, staffing, training, scheduling, supervision, P&L management, budgeting, forecasting, sales, inventory management, cost control and guest relations will be utilized to assist in achieving organizational goals. My background encompasses driving operations for seamless execution of start-ups, streamlining and renovation projects. As my resume indicates, I continually maintained my track record for maximizing bottom-line profits and market expansion while delivering world-class customer service experiences. Further, I obtained an Associate Degree at Denver Institute of Technology.

At Gila River Hotel & Casino, I hold the position of Food & Beverage Director at Vee Quiva managing high volume operations and leading a team of 250+ that includes 11 beverage and food outlet managers for multiple restaurants and beverage outlets. Here, I hire, train and evaluate managers while controlling revenue, expenses and a $14M budget. Finally, I oversee food and beverage inventory, and monitor vendors. Here is a list of key achievements:

Generated $60K in additional revenue by offering weekend BBQ Restaurant in 2021. Created barbeque concept with full-house restaurant and three food courts.

Remodeled George Lopez Tequila lounge during 2019. Oversaw construction operations and punch lists.

Opened Sports book operations in 2021.

Reduced linen service costs by $40K implemented in all hotel locations during 2019.

Minimized labor costs by revising personnel procedures.

Consistently exceeded expectations and earned bonuses.

At Gila River Hotel & Casino, I previously served in the position of Beverage Manager at Wild Horse Pass overseeing six high volume bars and showroom with 75 personnel and five beverage managers. This involved controlling P&L, budgets and inventory management. I performed intensive hiring and training of employees, and providing world class guest services. Here is a list of key achievements:

Reduced costs by $15K through streamlining that involved improvements in scheduling with focus on efficiency. Led reduction in workforce effort.

As my résumé indicates, my key talents included superior leadership, and food and beverage management capabilities. I am confident that my experience and skills will enable me to build on the standard of excellence established within your organization.

Attached is a copy of my résumé for your review. I am available to discuss my qualifications in further detail. Please contact me soon to schedule a personal interview at your convenience.

Sincerely,

Robert Stephenson

Enclosure: Résumé

Contact this candidate