SRAVYA RACHARLA

SUMMARY:

●Ten years of IT experience and technical proficiency in the field of Automation & Manual Testing. Experienced in Selenium Web driver and TestNG. Primary Testing experience of Client server-based applications and Web based applications in Windows and UNIX operating systems, Mobile Applications and Databases.

●Involved in Requirements Gathering, Project Planning, Risk Management and Estimates for all the milestones of the project

●Expert in analyzing Business Requirements Specifications and User Requirements Specifications.

●Expertise in Selenium automation using Selenium Webdriver, involved in building the Maven Page Object Model framework and also worked on Ant.

●Involved in automation testing using TOSCA.

●Used SOAP UI, Ready APl, WSDL to test SOA based architecture application to test SOAP services and REST API.

●Experience in Mobile Testing using Appium for Android and IOS devices.

●Good at testing Load scripts for end-to-end performance testing using HP LoadRunner and JMeter.

●Experience in testing CRM products (Microsoft Dynamics) with strong background

●Experience with SQL for database querying and data validation in dashboard testing.

●Sound knowledge on Junit, TestNG framework for Unit testing, Jenkins/Hudson for Continuous Integration.

●Excellent experience of build tools like MAVEN, ANT and managing Java automation projects using them.

●Experience with strong expertise in different testing scenarios such as Functional Testing, Regression Testing, Integration Testing, UAT, Black Box Testing, White Box Testing, Grey Box Testing, GUI Testing, Back-End Testing, Performance/Load testing, Browser Compatibility testing, Smoke testing, Ad hoc testing, Exploratory testing, Security testing and Unit testing in different stages of SDLC and creating a Traceability Matrix to ensure comprehensive test coverage of requirements.

●Accountable for consulting and advising all teams, assisting with the development and maintenance of reporting metrics to determine the effectiveness of Quality Assurance efforts across client’s applications.

●Experienced in supporting the team of on-site and offshore to provide Performance testing services 24/7 for internal client applications.

●Worked in cross-functional teams in multiple organizations

●Well-versed in Agile Software testing methodologies

TECHNICAL SKILLS:

●Languages: Java, SQL, PL/SQL, C and data structures, Python

●Web skills: XML, CSS, HTML, Javascript, VB Script

●Testing Tools: QTP 10.0/9.5, JMeter, Load Runner, Appium (iOS/Android), Firebug, Postman, Playwright, Ready API

●Web Testing Tools: Selenium Web driver, Selenium IDE, Selenium RC, TOSCA, Cypress

●Test Management Tool: JIRA, Quality Center 10.0/9.5/9.2, HP ALM v11

●Build/CI Tools: Ant, Maven

●Testing Framework: TestNG, Junit, Page Object Model

●Web Services Tool: Soap UI

●Claims software tools: Ultra-Edit, Edifecs Spec builder, Putty, FileZilla, and EDI Power Toolbox

●Design skills: UML, Object Oriented Analysis Design (OOAD), Use Case, Class Diagram, E-R diagram

●Databases: Oracle11i, SQL Server, TOAD, Cassandra

●Operating Systems: Windows, MS Office, UNIX

●CRM Tools: Microsoft Dynamics, Salesforce, Oracle CRM

●Methodologies: Agile, Waterfall, SDLC

●Other: XML Schema, WiNSCP, HIP (Health Information Portal), ETL (informatica), EDI transactions, Cerner, TFS, Eclipse, IntelliJ, Visual Studio, Microsoft Office 365, SpringBoot, AngularJS

CERTIFICATION:ISTQB Certified Tester - Foundation Level

PROFESSIONAL EXPERIENCE:

Bank of America, New York, NY August 2022 – Current

QA Tester/ Scrum Master

Bank Of America onboards clients to trading platform for performing various bank operations and AMLKYC process plays a key role in on boarding any client. I am currently working on maintaining and supporting the new AMLKYC Workflow and rules. As we have CDD requirement updates every quarter, we have to either model new predicates or migrate data from upstream to downstream applications to adhere to the compliance policies. Also we support data remediation and correction efforts in our application as per the audit requirements. We also designed few UI workflows to onboard clients on to trading platform and to complete the enhanced due diligence. And various RESTful services are built to host client business rules to allow data to be published to our system.

●Worked as a Scrum Master in a cross-functional projects to deliver quality products

●Enforced kanban principles as a scrum master that reduced the cycle time by 25% which increased the team throughput

●Led the company implementation and adaptation of JIRA which reduce the time to create and manage tickets

●Experienced in working Agile and Waterfall Methodology using Kanban boards and coordinated daily stand up calls

●Actively involved in all requirement gathering sessions, and in test planning and writing test cases

●Extensive experience in testing CRM products, including Salesforce, Oracle CRM, Microsoft Dynamics

●Proficient in creating test plans, test cases, and test scripts tailored to CRM requirements and dashboard requirements

●Experience in Global payments infrastructure testing including SWIFT

●Developed comprehensive UAT test plans and test cases based on business requirements and user stories.

●Executed manual and automated UAT tests to validate software functionality, usability, and performance

●Worked on testing new predicates modeled in Cesium. Range, Data type, Description of the field, Allowed values for the field

●Expertise in automation testing using TOSCA and Selenium

●Effectively used TOSCA to ensure proper business compliance after working closely with the stakeholders

●Developed automation regression suite for all the REST services and validated various entities publish and developed an automation script to send automatic emails to the team everyday on the health check of the services using LITMUS and BitBucket

●Experience in validating data in excel by grouping data, by filtering data and by arranging data in specific format. Also expertise in excel macros

●Collaborated with development and operations teams to test and deploy cloud-based solutions on AWS and Azure platforms.

●Designed and executed test scenarios to validate cloud infrastructure, scalability, and security controls.

●Conducted performance testing to evaluate the responsiveness and scalability of cloud-based applications under varying load conditions.

●Supported PROD deployments with post PROD validations by executing the regression suite and performing manual validation too

●Developed automation scripts for Client Onboarding Workflows using Protractor, Jasmine and JAVA

●Working on manually verifying REST services using POSTMAN, Ready API

●Validated the Actual with expected output JSON and Actual with expected Trig responses

●Provided regular feedback on services test results

●Provided support for services automation team

Environment: Java, Selenium WebDriver, Tricentis tosca, Grid, TestNG, HTML5, CSS3, JSON, RESTful API, XML, Jasmine, Protractor, JavaScript, Apache Tomcat, Log4j, Maven, Jenkins, GIT, JIRA, XPATH, JMeter, Eclipse, Agile, UNIX, Ultra Edit, Beyond Compare, Postman, Cucumber, Eclipse, IntelliJ, Visual Studio, Microsoft Office 365, Microsoft Dynamics

T-Mobile, New Jersey, NJ March 2022 – August 2022

QA Tester

T-Mobile provides services in telecommunications. I worked for CED serve, a pillar that handles all Atlas account, profile, and line management for magenta postpaid customers. Our teams build and maintain features supporting account experts handling a wide variety of requests including Billing, Account Changes, Profile management, rate plan and feature changes, and network troubleshooting support. We also support our messaging platform that allows multiple options for customers to get in touch with our Care, TFB, and Retail experts

●Actively participates in Backlog Refinement sessions, dev sync up calls, deployment calls

●Communicates with developers and product owner to understand the business objectives and requirements

●Created test cases and scenarios documentation and get that reviewed with the team and update the documentation in qTest

●Developed UAT test scenarios and test scripts to ensure comprehensive test coverage.

●Collaborated with development teams to address UAT defects and ensure timely resolution.

●Involved in TOSCA automation testing and worked with all modules like Requirements, Test Case Design, Test Cases and Execution Lists

●Participated in designing and developing test automation framework and scripts which are suitable for Agile/Scrum projects using Selenium web driver with Core JAVA

●Involved in developing customized HTML reports part of framework and design

●Implemented Page Objects, data driven, keyword-driven, hybrid automation frameworks using selenium web driver, JAVA, TestNG using XPATH and CSS

●Modified Maven Project Object Model (POM) according to the project requirements such as adding dependencies, artifacts, versions using technologies like selenium web driver, JAVA, MySQL, BUGZILLA, MAVEN and JENKINS

Environment: Java, Selenium WebDriver, Tricentis tosca, TestNG, HTML, JSON, RESTful API, XML, Log4j, Maven, Jenkins, Bugzilla, MySQL, XPATH, CSS, Page Object, IntelliJ, Visual Studio

Bank of America, New York, NY March 2020 – March 2022

QA Tester

Bank Of America onboards clients to trading platform for performing various bank operations and AMLKYC process plays a key role in on-boarding any client. I worked on migration of the old AMLKYC Process with a new AMLKYC Workflow and rules engine. The application we own consumes data from old application and feed downstream systems which would be replaced by new application now. Hence to ensure the data flow between upstream and downstream applications, we have modeled new fields on our application, developed Ingestors, Streamers, reports to ensure smooth flow to downstream systems

●Experienced in working Agile Methodology and coordinated daily stand up calls

●Actively involved in all requirement gathering sessions, and in test planning and writing test cases

●Conducted functional testing of CRM products to ensure compliance with business requirements and user expectations.

●Created and executed test plans, test cases, and test scripts for CRM software applications (Microsoft Dynamics)

●Conducted functional testing of dashboard applications to ensure compliance with business requirements and user expectations.

●Experience in testing various payment gateways such as RTGS, SWIFT MT and MX messages

●Extensive experience in User Acceptance Testing (UAT) methodologies and processes.

●Worked on testing new predicates modeled in Cesium. Range, Data type, Description of the field, Allowed values for the field

●Performed database validation to test Ingestors developed to pull the data for all the new fields developed in new application. Compared the data from two databases for the published data in LLE by using SQL queries and by manually pulling large data files of various excel reports.

●Experience in validating data in excel by grouping data, by filtering data and by arranging data in specific format. Also expertise in excel macros

●Experience in testing both positive and negative scenarios for testing helix reports, developed to find the mismatches between the two applications

●Actively participated in PROD Validation multiple releases for Day 0, Day 2, Day 3 loads as data is been migrated from old to new application for the new fields in batches

●Worked on all the data remediation efforts to test the scripts developed to update a single predicate (field) after all the loads

●Developed automation scripts for Client Onboarding Workflows using TestNG framework, Selenium and Java

●Performed Mobile Application testing for Bank of America internal apps using Appium to test various workflows which stores customer information

●Working on manually verifying REST services using POSTMAN, Ready API

●Working on developing automation scripts to test REST services using JAVA

●Validated the Actual with expected output JSON

●Provide regular feedback on services test results

●Provided support for services automation team

●Developed an automation script to send automatic emails to the team everyday on the status of all the reports

●Experienced in gathering the requirements and writing acceptance criteria and then documented test scripts

●Working on TestNG for backend and front end validations, services validation using selenium, java

●Experienced in integrating automation test scripts with Jenkins and scheduled jobs for various automation scripts

●Working on BitBucket, developed test scripts using developers code in bitbucket for automating services

Environment: Java, Selenium WebDriver, Grid, TestNG, HTML5, CSS3, JSON, RESTful API, XML, Apache Tomcat, Log4j, Maven, Jenkins, GIT, JIRA, XPATH, JMeter, Eclipse, Agile, UNIX, Ultra Edit, Beyond Compare, Postman, Cucumber, Eclipse, IntelliJ, Visual Studio, Microsoft Office 365

USPTO, Alexandria, VA November 2019- February 2020

QA Tester

PALM tracks and provides information regarding patent application processing, examiner productivity and docket management, and Employee Locator information for USPTO employees and organizations. PALM includes the few divisions like PALM Expo & PCT OPS. PALM ExPo covers the various phases of patent processing through the examination and post-examination prosecution phases. Whereas Patent Cooperation Treaty’s (PCT) primary function within USPTO is to process applications for national and international patentability examination. The process includes preparing case jackets, entering fees into the Revenue Accounting and Management (RAM) system, matching applications with WIPO applications, and when all documents and fees are received, sending the applicant a notice of application acceptance.

●Worked on Attorney Information & Agent/Common representative component of OPSG EXPO & PCT_OPS.

●Involved in test planning and testing in fast paced Agile Development Process

●Provided regular updates and reports on UAT progress and results to project stakeholders, ensuring transparency and accountability.

●Attended Daily stand up meeting, Sprint review meeting and Sprint Planning meeting.

●Developed Test cases, executed test cases and logged the defect using Rally.

●Executed tests independently and in pair-testing environment.

●Validated Database scenarios against OPP UI

●Defect Tracking using Rally

●Automated test scripts using Selenium TestNG Framework.

●Experienced in services testing using SOAP UI/Ready API/POSTMAN and validated XML and JSON responses with backend database

●Developed automation test scripts for the same using TestNG, Maven and JAVA

●Maintained the selenium code and resources in source controls like SVN

●Involved and responsible for creating weekly status reports regarding the progress of testing process.

●Performed negative and positive testing for accuracy and completeness.

Environment: Rally, Ready API, Soap-UI, SharePoint, Microsoft Excel, Rally, MS Visio, IE and Firefox, JAVA, Selenium, SQL, Oracle.

Bank of America, New York, NY November 2017- October 2019

QA Tester and Automation Developer

Bank of America provides banking solutions with a view of the corporate banking relationships across assets and liability products, limits, trade finance and cash management. I have worked on many cross- functional projects for different trading platforms and portfolio management infrastructure. Data flow and publish is verified from the upstream to downstream applications for many business processes under operations technology.

●Experience working with portfolio management systems

●Experience with Wealth Management, Anti money laundering & KYC.

●Expertise in Understanding and Analyzing Test Requirements involved in developing Test plans and Tracking changes.

●Experience in testing end to end payment transaction flow

●Developed automation test cases using selenium web driver

●Assisted in the development and maintenance of automated test scripts using Selenium WebDriver for CRM applications.

●Used automation framework to perform UI, API and Database tests.

●Experience with debugging tools such as Postman and Chrome Developer Tools.

●Used Postman chrome plugin to perform API Testing

●Performed Mobile Application testing for Bank of America Zella mobile app using Appium

●Executed UAT tests on various software projects, including web applications and mobile apps.

●Used UNIX to search, track and process logs.

●Scheduling the Automation Test Execution using Jenkins

●Regression testing and Impact analysis on the changes made to the existing scripts.

●Estimation for new scripts creation and modification activity for each sprint.

●Automation script review designed by team members.

●Maintained the Selenium code and resources in source controls like GIT and Bitbucket over the time for improvements and new features

●Perform back end testing using SPARQL to validate data within the central repository

●Validated services with POSTMAN and Ready API and validated the JSON response with the UI

●Developed automation test script for the services using httpclient in JAVA

●Maintained and executed Maven build files for running automated tests, manage project's build, report and documentation across the network.

●Performed Continuous Improvement Process, Requirement Analysis and Build/Release Management.

Environment: Java, Selenium WebDriver, Grid, NoSQL, Appium, Android Studio, TestNG, HTML5, CSS3, JSON, RESTful API, Web Services, XML, Soap UI, SOA, Apache Tomcat, Log4j, Maven, Jenkins, GIT, JIRA, XPATH, JMeter, Eclipse, Agile, UNIX, Ultra Edit, Beyond Compare, JavaScript, Salesforce, Microsoft Dynamics

Hewlett Packard Enterprise, Nashville, TN October 2016 – November 2017

QA Analyst

EDI is a central part of Electronic Commerce because it enables businesses to exchange information electronically much faster, more cheaply and more accurately than is possible using paper-based or unstructured data exchange system. EDI is an integral part of TCMIS. All subsystems in interchange require EDI files to complete their processes.

●Experienced in developing and maintain overall test methodology and strategy, Documenting Test plans, Test cases and editing, executing Tests cases and Test Scripts

●Reviewed Business requirements, IT Design documents and prepared Test Plans which involved various Test Cases for all assigned module/projects; Review Test Requirements, Creating Test Plans and Test Strategy documents.

●Develop test plans, QA and/or User Acceptance Testing processes and test cases for product management and software development teams.

●Design and support user interface testing application and regression testing software. Test software applications for reliability and stability.

●Designed and executed test cases using SOAP UI tool

●Performed extensive testing on Inbound/Outbound response transactions, such as the ANSI X12 270/271,276/277,834,835,837, Coordination of Benefits, Claims Extract files and 7400 Provider transactions.

●Performed back-end testing using PL/SQL to connect to an Oracle 9i database on a UNIX server.

●Involved in testing claim provider transactions, Coordination of benefits and Claims extract files to make sure application is transferring data accordingly.

●Implemented HIPAA guidelines for ANSI X12 835,837(Institutional, Professional and Dental)

●Performed SQL injection testing.

●Used Quality Center to store all testing results, metrics, created Test Cases, and Reporting.

●Developed a Defects Tracking Log for the SharePoint Site to track defects while testing.

●Daily update and managed Offshore team

●Generating Defect reports and interacting with the development team.

●Well acquainted with Software Development Life Cycle (SDLC), emerging software disciplines like AGILE software development and Traditional Waterfall Model.

●Strongly self-motivated and willing to take responsibilities in End to End testing

Environment: QC, SQL server, J2EE, VB Script, SQL, HTML, Java, UNIX, Edifecs Specbuilder, Ultra Edit

Medforce Technologies, Virginia September 2014 – October 2016

QA Tester

Medforce Technologies develops software solutions for healthcare organizations to improve document management, automate workflows, and enhance efficiency in areas such as medical records, billing, and compliance.

●Developed and executed test plans, test cases, and test scripts for healthcare software applications including Electronic Health Records (EHR) systems and medical billing software.

●Conducted functional, regression, and integration testing to ensure compliance with HIPAA regulations and industry standards.

●Identified, documented, and tracked software defects using JIRA, and collaborated with development teams to prioritize and resolve issues in a timely manner.

●Participated in cross-functional team meetings to review requirements, discuss testing strategies, and provide feedback on software quality.

●Worked closely with product managers and stakeholders to ensure alignment on quality objectives and patient safety standards.

EDUCATION

●Master’s in information system technologies, Wilmington University – May’ 16

●Bachelor of Technology in Mechatronics, Jawaharlal Nehru Technological University – May’ 14

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