Natasha Sepulveda

Midwest City, OK

ad4lhy@r.postjobfree.com

+1-580-***-****

Authorized to work in the US for any employer

Work Experience

Customer Service Associate

The HUB entertainment - Tonkawa, OK

July 2022 to Present

• assisting guests

• selling tickets

• ensuring a smooth operation of entertainment facilities

• engage with patrons

• handle inquiries

• contribute to creating an enjoyable experience for visitors. Store Front Cashier

Discount foods - Ponca City, OK

2021 to 2022

• stocking shelves

• assisting customers

• managing inventory

• maintaining cleanliness

• processing transactions

• ensuring a positive shopping experience.

• engage in periodic inventory checks

• implement pricing updates

• arrange promotional displays

• adhere to security protocols to prevent theft

• Effective communication with team members

• adherence to company policies are essential aspects of store duties. Medical Coder

Mediclaims - Tonkawa, OK

2021 to 2022

• reviewing and assigning accurate medical codes to ambulance transport services.

• analyzing medical records, documenting procedures

• ensuring compliance with coding guidelines

• play a crucial role in billing and reimbursement processes for ambulance services.

• stay updated on coding regulations, and maintain confidentiality of patient information.

• reviewing patient information

Production Worker

Dorada Foods - Ponca City, OK

April 2017 to April 2020

• operating machinery

• assembling products

• quality control checks

• managing inventory

• following safety protocols

• maintaining production records

• troubleshooting equipment issues

• collaborating with team members

• ensuring that production goals are met efficiently. Account Specialist

American Web Loan - Ponca City, OK

2019 to 2020

• Client Communication: Interacting with clients to discuss loan options, terms, and addressing inquiries.

• Application Processing: Reviewing and processing loan applications, ensuring all required documentation is accurate and complete.

• Credit Analysis: Assessing the creditworthiness of loan applicants through financial analysis.

• Risk Assessment: Evaluating the risk associated with loan approvals and making recommendations accordingly.

• Loan Structuring: Designing loan packages that align with the client's financial situation and adhere to lending regulations.

• Documentation: Ensuring accurate and compliant documentation throughout the loan process.

• Loan Approval: Making recommendations for loan approval or denial based on established criteria.

• Client Education: Providing information to clients about loan terms, repayment plans, and financial responsibilities.

• Payment Management: Overseeing the repayment process, including tracking payments, managing delinquencies, and addressing any issues.

• Compliance: Ensuring adherence to legal and regulatory requirements governing lending practices.

• Risk Mitigation: Implementing strategies to minimize loan defaults and manage financial risks.

• Customer Service: Resolving customer concerns and maintaining positive relationships with clients.

• Reporting: Generating and maintaining reports on loan portfolios, performance, and other relevant metrics.

• Collaboration: Working closely with other departments, such as credit analysis, legal, and collections, to ensure smooth loan operations.

• Market Research: Staying informed about industry trends, economic conditions, and changes in lending practices.

Assistant Teacher

Renaissance at Richmond - Stillwater, OK

November 2014 to October 2016

• support lead teachers in creating a safe and nurturing environment for children.

• helping with lesson plans

• supervising activities

• assisting with meals and snacks

• maintaining a clean and organized classroom

• communicating with parents about a child's progress or concerns. Lead Cashier/Key Holder

Brandys Drive Inn - Fairfax, OK

May 2008 to November 2014

• operate the cash register

• provide customer service

• process payments

• issue receipts

• maintain accurate financial records.

Education

High school diploma

Woodland High School - Fairfax, OK

August 2004 to May 2008

Some college in Medical coding

DeVry University-Chicago

Skills

• ICD-10

• Medical Coding

• Customer service

• Team development

• Hospitality

• Custodial experience

• Cleaning

• Cash handling

• Cashier

• Basic math

• Working with people with developmental disabilities

• Retail sales

• Cash register

• Assembly

• Microsoft Office

• Filing

• Phone etiquette

• Research

• Pricing

• Sales

• Driving

• Typing

• Communication skills

• Computer skills

• HIPAA

• Loan processing

Certifications and Licenses

Driver's License

October 2021 to September 2025

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