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Legal Assistant Quality Assurance

Location:
Tampa, FL, 33602
Posted:
March 26, 2024

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Resume:

LR

Lavon Robinson

Professional Summary

Driven Legal Assistant with 28 years of experience in real

estate, Banking, and foreclosure law. Highly skilled at multitasking and prioritizing tasks to complete projects on time and determine appropriate courses of action. Committed to streamlining processes to facilitate growth in all office settings.

Work History

US Bank - Loan Quality Assurance (SME)

01/2020 - Current

SEC STATE UNIVERSITY - Executive Administrative

Specialist

01/2019 - 01/2020

Supervised loan personnel and motivated to maintain customer service and performance standards.

Reviewing Notes and Mortgage daily with our system and updating EMB Trust with current information

from files, as wells as flagging files with any changes that needs to be corrected

Developed and maintained relationships with

customers, lenders and other third parties.

Analyzed potential risks and evaluated loan products to identify suitable options for customers.

Worked with multidisciplinary teams in new product rollout, effectively addressing inquiries and

troubleshooting issues.

Conducted background checks and meeting with THE

PRESIDENT OF THE UNITED STATES OF AMERICA

along with Congressman and senators.

ad4lgu@r.postjobfree.com

813-***-****

Tampa, FL 33619

Skills

● Performance Monitoring

● Case Notes

● Technical Implementation

● Workflow Processes

● High-Volume Environments

● Performance Metric

● Training Junior Team Members

● Customer Needs Assessments

CERTIFIED-ADVOCATE - MENTOR

01/2018 - 01/2019

MOBILE NOTARY - Mobile Notary

01/2016 - 01/2018

Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.

Streamlined operations and prioritized tasks, allowing senior staff to increase productivity.

Handled logistics, catering, agendas and travel

arrangements for meeting and event planning for

board of directors, president and executive vice

president.

Served as role model for mentees by demonstrating

strong values and ethical standards.

Promoted positive relationships between mentees and other peers and adults to encourage social resilience and connection.

Assisted mentees in developing self-confidence and positive self-image.

Provided guidance on stress management and

grounding techniques to reduce overwhelm.

Worked with individuals to help understand and

overcome personal, social or behavioral problems

affecting educational or vocational situations.

Analyzed student academic records to assess

educational and career goals.

Certified and attested power of attorney documents, acknowledgements and deeds

Checked documents and identifying credentials for all parties.

Examined documents for accuracy, completion and

compliance before notarizing.

Maintained accurate records of all documents

notarized to support accurate recordkeeping and

reporting requirements.

Checked client identification to maintain compliance with state legal requirements.

Additional Information

I am a Licensed Florida Notary Commissioned on

12/30/1997.



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