Tavia Jones

**** ***** **, ********** ** ***** 202-***-**** ad4lg9@r.postjobfree.com

SUMMARY

Hardworking Warehouse Associate with excellent materials handling, storage management and shipment preparation skills. Experienced in picking orders, assembling pallets and preparing containers. Excellent customer Service skills up to 4 Years

PROFESSIONAL EXPERIENCE

● WAREHOUSE ASSOCIATE, NORDSTROM DISTRIBUTION CENTER, JULY 2022-MARCH 2024 UPPER MARLBORO, MD

● ● MAINTAINED ACCURATE INVENTORY RECORDS THROUGH MANUAL AND COMPUTERIZED SYSTEMS.

● ● MOVED BOXES, CONTAINERS AND PALLETS WITH SPECIAL-PURPOSE EQUIPMENT TO MEET DEMANDING PRODUCTION TARGETS.

● ● RECEIVED DELIVERIES, SCANNED PACKAGES AND UPDATED ORDERS IN THE INTERNAL DATABASE.

● ● UPDATED INVENTORY AND PRODUCTION INFORMATION USING WAREHOUSE MANAGEMENT SYSTEMS AND SCANNER GUNS.

● ● OPERATED A VARIETY OF MATERIAL HANDLING EQUIPMENT INCLUDING ELECTRIC PALLET JACKS, HAND-HELD SCANNERS, SHRINK

● WRAP MACHINES AND CONVEYOR SYSTEMS.

● ● PACKED AND LABELED MERCHANDISE TO PREPARE FOR LOADING AND SHIPMENT TO CUSTOMERS.

- HOSTESS/SERVER, Ruby Tuesday's, January 2018-January 2022 Clinton, MD

- ● Greeted guests warmly upon arrival, seating them promptly.

- ● Verified reservations and wait times with customers.

- ● Maintained a clean and organized dining area.

- ● Assisted in preparing the restaurant for opening and closing shifts.

- ● Provided menus to customers and answered questions regarding menu items.

- ● Managed the waiting list, ensuring that all parties were seated in a timely manner.

- ● Demonstrated strong interpersonal skills when interacting with customers.

- ● Performed light cleaning duties, such as wiping down tables or sweeping floors.

- ● Created an enjoyable atmosphere by engaging in friendly conversation with guests.

- ● Provided excellent customer service by addressing customer needs promptly.

- ● Assisted servers in bussing tables when needed during busy periods.

- ● Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service

- question

● SKILLS

● ● DETAIL ORIENTED

● ● CUSTOMER SERVICE

● ● FAST PACE

● ● PROBLEM-SOLVING

● ● PUNCTUAL

● ● TEAM LEADER

● ● STRONG COMMUNICATION

● ● GOOGLE DOCS

● ● MICROSOFT WORD

● ● EXCEL

● ● POWERPOINT

● ● ORDER PICKING

● ● SHIPPING AND RECEIVING

● ● INVENTORY COUNTING

● ● LOADING AND UNLOADING

● ● OPERATIONS SUPPORT

● ● WRAPPING AND BOXING

● ● MATERIALS HANDLING AND TRANSPORT

● ● WAREHOUSE OPERATIONS

● ● STOCK CONTROL

● ● FORKLIFT OPERATIONS

● ● COMPLEX PROBLEM-SOLVING

● ● QUALITY CONTROL

● ● LEADERSHIP AND TEAM BUILDING

● ● WAREHOUSE SAFETY

● ● PACKAGING AND LABELING

EDUCATION

EDUCATION

SECONDARY SCHOOL

FAIRMONT HEIGHTS HIGH SCHOOL 2018-2022

GPA:3.2

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