Mariana Aguilar

Hemet, CA *****

ad4lg6@r.postjobfree.com

323-***-****

OBJECTIVE

To obtain a position where customer service skills can be utilized to assist the public.

EXPERIENCE

Treat Wireless, LLC

Sales Representative

08/2019 – 06/2023

Greeted customers and determined their needs. Recommended, selected, and helped locate or obtained merchandise based on customer needs and desires. Computed sales prices, total purchases, and received and processed cash or credit payment. Maintained knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices. Demonstrated use or operation of merchandise. Ticketed, arranged, and displayed merchandise to promote sales. Exchanged merchandise for customers and accepted returns.

ADT

Sales Agent

02/2013 – 06/2018

Answered telephone calls from potential customers who have been solicited through advertisements. Obtained customer information such as name, address, and payment method, and entered orders into computers. Explained products or services and prices and answered questions from customers. Computed sales prices, total purchases, and received and processed credit payments. Maintained records related to sales. Prepared sales slips or sales contracts. Recommended, selected, and compiled sales packages and contracts. Promoted sales. Scheduled appointments for technicians to meet with customers for installation.

Direct TV

Customer Service Representative

2012-2013

Answered inbound calls. Maintained assigned account bases while developing new accounts. Obtained customer information such as name, address, and payment method, and entered orders into computers. Provided clients with estimates of the costs of advertising products or services. Obtained and studied information about clients' products, needs, problems, advertising history, and business practices to offer effective sales presentations and appropriate product assistance.

SKILLS

Critical Thinking / Detail oriented

Excellent communication skills

Data Entry / Bookkeeping

Proficient in Microsoft Office

Professionalism and strong work ethic

Taking and directing calls

Bilingual - English / Spanish