Zara Vayman

Brooklyn, NY / 917-***-**** ad4lfz@r.postjobfree.com

Objective: Is to secure a position where I can leverage my interpersonal and communication skills, creativity, and drive for success to help enhance the company's reputation. As an ambitious and detail-oriented individual, I am eager to gain hands-on experience and contribute to the success of the team. I am confident that I can bring a fresh perspective and am committed to exceeding expectations.

Education

Coursera

UX/UI Specialization In progress

Google UX Design Professional Certificate In progress

Software Product Management In progress

Requirements Gathering for Secure Software Development In progress

Touro University, New York School of Career & Applied Studies (NYSCAS)

Bachelor of Science in Business Management and Finance January 2024

Experience

Front Desk Reception November 2019- May 2022

21 Century Radiology, Kalon Dermatology and Ocean Radiology, Brooklyn NY

Managed front desk operations, including efficient handling of phone calls and scheduling of appointments, enhancing office accessibility and client satisfaction.

Organized and maintained essential paperwork, such as referrals, insurance information, and authorizations, ensuring accuracy and compliance with healthcare regulations.

Executed computer administration duties, streamlining digital records management and operational efficiency.

Coordinated the faxing of reports to doctors, facilitating timely communication and patient care coordination.

Oversaw patient registration processes, improving patient experience and data accuracy.

Handled payment collection, contributing to the financial health of the practice.

Maintained inventory of supplies, ensuring availability of necessary materials for office operations.

Front Desk February 2016 – November 2019

News International Group Inc. (Remote)

Managed various computer administration tasks, enhancing office efficiency and digital organization.

Scheduled appointments, optimizing office operations and patient experience.

Filed paperwork and patient files, maintaining high standards of data management and confidentiality.

Answered phone calls, providing exceptional customer service and communication.

Secretary November 2015 – January 2016

Tax Target Group LLC, Brooklyn, NY

Performed comprehensive front desk duties, enhancing office efficiency and client service:

Executed photocopying, faxing, and mailing of documents, supporting daily administrative tasks.

Conducted data entry and maintained a dual filing system, ensuring accurate record-keeping of both digital and hard copies.

Managed email correspondence, ensuring timely and effective communication with clients and partners.

Handled inbound and outbound calls, including transferring calls to appropriate departments, showcasing strong communication skills.

Composed and conducted follow-up phone calls to confirm appointments, improving client engagement and service reliability.

Scheduled appointments for bookkeepers and accountants, optimizing organizational workflow and professional schedules.

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