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Customer Service Human Resource

Location:
Palmdale, CA
Posted:
March 26, 2024

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Resume:

NANETTE BLANCO

***** ******* **** *****

Palmdale, ca. 93551

661-***-**** · ad4lfa@r.postjobfree.com

Bachelor’s Degree in Health Administration: 2000

Ca. State University Chico, ca. 1995-2000.

Minor: Human resource management. Knowledgeable in business communication, managing diversity, and employment law and customer service

Graduate degree work completed in Administration and Corporate Psychology

Paul Mitchell esthetician course: 2022

Certified hours for beauty advisor and skin care

EDUCATION – INSTRUCTOR

A highly experienced, enthusiastic and result oriented teaching professional with solid commitment to social and academic growth and development of students. A strong talent to develop and implement creative, hands-on curriculum that reaches every student’s learning style and ability, empowering students to succeed and realize their individual goals. Detailed oriented individual with ability to maintain high standard of professionalism. Understands diversified learning needs of individuals, proficient in integrating technology resources and various teaching methods, and in employing learning measurement tools to create positive results in individuals and groups. Experienced at applying fair, firm, progressive classroom management techniques to provide a safe, secure, positive, comfortable and quiet classroom atmosphere conducive to learning and academic achievement. Accomplished at enhancing the motivational skills and study habits of students at all levels. Self-starter, with a team-oriented attitude possessing strong analytical skills coupled with excellent cross-cultural communication skills, culturally competent with ability to work in diverse environments.

Core Competencies

Program/ Curriculum Development · Student Needs Assessment · Student Motivation · Tutoring & Mentoring

Classroom Management · Lesson Plan Development · Monitoring Progress · Student Records · Relationship Building

TEACHING EXPERIENCE

Eastside Union School District, Cole Middle School, Lancaster · CA 2006 - 2007

Classroom Teacher

Taught 7th-grade Science to a class of 35 students from various cultural and ethnic backgrounds including at-risk students with serious behavioral, emotional, developmental and family problems and common learning disabilities. Instructed innovative curriculum over and above standards to expose students to the magic of Science. Taught K to 8th-grade Language Arts, Mathematics, History and Science to up to 36 students, some with ADHD. Collaborated with teachers of related subjects to present integrated lessons. Tailored and developed lesson plans, activities and learning projects based on student’s individual needs within approved parameters. Enforced fair and firm class management and measured discipline to maintain peaceful and quiet study environment. Established and maintained cooperation and communication with parents, provided information on student progress and encouraged involvement and support. Performed after-school tutoring and mentoring to level the playing field for at-risk students. Identified and purchased imaginative videos and learning aids. Facilitated Science musical skit during holiday-season. Participated in fund raising and soliciting community support to assist achieve District objectives. Taught 6th-grade Math and Science taking over 7th-Grade Science.

KeyHighlights:

Developed unique learning projects and experiences to empower students and make a positive difference.

Recognized by parents and administrators for going the extra mile to significantly improve academic performance.

Volunteered as home schoolteacher for entire year.

Palmdale and Lancaster School Districts · CA 2001 - 2010

Substitute Teacher 2001 - Present

Classroom Teacher 2005 - 2006

Taught a class of 32 students in 5th grade Math, Language Arts, Science and History in a self-contained at Title I school. Coordinated and presented curriculum to ensure adherence with District Performance Index and standards. Evaluated student performance to identify poor study habits, learning difficulties or motivational problems. Taught Head Start full-time as a long-term substitute. Presented lesson plans to optimize cognitive and academic development. Applied early childhood education and intervention concepts to prevent poor study habits or behavioral problems. Planned, prepared and delivered instructional activities. Established and maintained standards of student behavior needed to achieve a functional learning atmosphere in the classroom. Translated lesson plans into learning experiences to best utilize the available time for instruction. Evaluated students’ academic and social growth, maintained appropriate records and prepared progress reports. Established and communicated clear objectives for all learning activities.

KeyHighlight:

Assisted and guided less experienced teachers.

OTHER TEACHING EXPERIENCE (2002-2003)

Lancaster School District, Lancaster · CA Student Classroom Teacher 2002 - 2003

NANETTE BLANCO

H: 661-***-**** C: 661-***-**** · ad4lfa@r.postjobfree.com

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PROFESSIONAL EXPERIENCE

Coldwell Banker Hartwig Realty, Lancaster · CA 2005 - 2012t

Licensed Real Estate Salesperson (part-time)

Developed and converted leads in collaboration with brokers. Interviewed clients to determine type of properties they are seeking. Coordinated with buyers and sellers of residential re-sales and assisted in negotiating and facilitating contracts. Performed follow up on escrow to resolve problems and complete profitable closings. Coordinated property closings, oversaw signing of documents and disbursement of funds. Promoted sales of properties through advertisements, open houses, and participation in multiple listing services.

KeyHighlight:

Contributed to team effort by accomplishing related results as needed.

White surplus store:

Assistant administrator/Assistant store manager/ Cashier/custome rservice 2008- 2020

Proven success in developing motivating, training, and coaching employees.

Stocking shelves and ringing sales.

Proven ability to grow business.

Maintain inventory order supplies and equipment

Provides a variety of secretarial duties

White's Medical Recruiting, Lancaster · CA 2007 - 2011

HR Personnel Recruiter & Business Manager

Planned and coordinated recruitment of physicians, directors, sales/marketing executives and medical professionals. Developed a pool of qualified candidates in advance of need. Conducted regular follow-up with managers to determine the effectiveness of recruiting plans and implementation. Researched and recommended new sources for active and passive candidate recruiting. Established networks to find qualified passive candidates.

KeyHighlight:

Developed and executed recruiting plans. Made new contracts with hospitals and clinics. Proven ability to grow business.

CHW Med-Clinic, Sacramento · CA 2000

Medical Front Office Receptionist/Buying Representative

Handled all aspects of medical office administration and patient services/relations. Reported to office manager. Coordinated and maintained communications with physicians, nurses, labs, third party insurance carriers and medical administrators. Registered new patients and updated existing patient demographics by collecting patient detailed patient information. Maintained operations by following policies and procedures; reporting needed changes. Facilitated patient flow by notifying provider of patients' arrival, delays, and communicating with patients and clinical staff.

KeyHighlight:

Responded to patients', prospective patients and visitor inquiries in a courteous manner.

U.S. Air Force National Guard and Reserve 1991 - 1997

Medical Services Specialist, Staff Sergeant

Monitored cardiac patients and performed EKGs. Communicated with doctors, nurses, lab techs, medical administrators and health care professionals on all levels. Planned, directed, coordinated and supervised health care services. Interacted with other health care providers to ensure patients receive medical service in a timely manner.

KeyHighlight:

Provided health care services to airmen and dependents. Trained, motivated and supervised other airmen.

EDUCATION AND CREDENTIALS

Master’s Degree in Psychology, September 2011- July 2013 Brandman, Ca.

M.S., Master’s Degree, Educational Leadership and Administration, 8/2009: Chapman University

Bachelor of Science Degree, Health Services Administration, 2000: California State University, Chico CA

Minor in Human Resource Management

California Clear Multiple Subject Teaching Credential Program, 2003: University of Phoenix

Liberal Studies Equivalency Program, 2002: California State University, Bakersfield, CA

CREDENTIALS/CERTIFICATIONS

California Professional Clear Multiple Subject Teaching Credential, K-8.

Related California Certifications: BTSA, C-SET, CLAD, RICA, CBEST

PROFESSIONAL AFFILIATIONS

Member: National Association of Personnel Services (NAPS)

Member of CAMFT



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