Brenda M Osorio

ad4lex@r.postjobfree.com 661-***-****

Professional Summary:

With over 16 years of dedicated service in Banking, Branch Operations, Central and Loan Operation, this financial professional has honed a keen eye for detail and robust skill set in managing complex banking processes. Expertise in utilizing a wide array of financial software including Microsoft Teams and nCino, coupled with a strong foundation in loan processing central operations management, positioned this individual as a valuable asset to any financial institution. Known for strong work ethic, exceptional organizational skills, and the ability to multi-task efficiently, this candidate is prepared to drive operational and customer service excellence and contribute to the success of their future employer. Work Experience:

Pacific Western Bank -Valencia, South Bay, West LA, Encino CA October 2017-2023 Sr. Loan Processor, Relationship Business Associate, AVP Central Operations Officer Branch Operations Manager,Customer Service Officer. - Worked Remote during Covid 20-23

• Assist with gathering, reviewing. and assembling due diligence information and loan documentation from pre-loan to loan documentation closing. Review all entity due diligence and CIP information, ensure due authority and ownership.

• Serve as liaison to coordinate the activities of external and internal groups, loan team and individuals who are a party to the loan.

• Submitting the final loan package to loan documentation department for accurate and timely booking of new and existing loans.

• Manage, coordinate, prioritize multiple loan closing and renewals simultaneously and actively. Always maintained a current pipeline.

• Process loan request as assigned - RLOC -Advance, pay downs, Payments, Loan Statements Post Interest reserve payments, Payoffs demand requests, Funding /Disbursement on new loans.

• Collateral due diligence and perfection for all types of collateral . Review address title exceptions for lender title insurance policy .

• Prepare and review loan documentation for accuracy and risk management . Coordinate loan signing . ( Notary if required ) Ensure proper collection and processing of fees collected.

• Enter and update ticklers on CASH on Track, Ordered Appraisals, Title Policy- Endorsement, Flood determinations/Worksheet, Order/ track Insurance, OFAC, UCC Searches, Experian Business/Personal,Tax Services,GeoCode FFIEC-GOV. Participated in PPP Loan Arrangements and Funding.

• Branch Operations Manager - Processed and approved Wire Transfers, cash orders, call back work, maintenance of customer files and records,exception documentation log.Balance ATM/ Vault, monthly branch certifications and CTR reporting. Approved checks deposited within limits, Opening and closing of the branch.

• AVP Central Operations Officer -balancing cash for all branches, balancing bill pay and ATM, Settlement and Reports, GL Balancing Report, NSF and Un-posted Items and Reports. Analysis and Treasury Management maintenance and online banking set up.- Business and consumer. Return Automation Exceptions,Account Reconciliation Balancing, Notices-Interest Checks. Verifications of Deposits, Return Item Processing, Collections and Adjustments.

• Assist with the development of new business with potential or existing customer by promoting bank services and products. Provide financial banking expertise to customer using knowledge of bank products, services technical capabilities, policies and regulatory responsibilities.

Certifications:

Notary Public Commissioned in California - 4 year term First Aid/CPR/AED Adult and Pediatric -Validity Period 2 years School:

Roosevelt High School -Los Angeles, CA Diploma 2002 Skills:

Microsoft Word and Teams, Excel, Director, Navigator, JH 20/20, Synergy, 4Sightimage, JHA EPM Processing-Return Items, Yellow Hammer, Earns send and receive large Items, Wells Fargo Cash Ordering, IBS Insight, Exception Desk Top for processing of Un-posted Items, TRIPS for processing of Return Items, Image Center, FIS IView, nCino, CASH on Track, Bridger- CoreLogic, CT Lien, Loreta, L&M,Blackline-People Soft.