Jimmy's Resume

Summary

I have ** years of experenice in the IT field. I have worked for several large companies providing help desk and desktop support..

October 2019-April 2021

Desktop Support.

Reset passwords and provided desktop and network support for a variety of different customers. Troubleshot customers OC issues as well network issues, mobile devices and different applications.

May 2011-October 2019

Spartanburg Data Center:

Monitor customers networks, including email. Monitor customers networks devices in their cabinets. Used monitoring tools, nagios, ninja as well as connectwise and lab tech.

November 2008-February 2011

Baldor/Rockwell

Desktop Support:

Supported corporate, plant and field sales staff. Setup and re-imaged PC's and laptops. Also reset passwords for applications OMS, Kronos, Powerman,SAP. Also supported mobile devices and virus removal .

Rockwell Automation:

December 1998- November 2008:

Help desk Analyst

Reset OMS,and Kronos passwords. Ran shipping reports. Also using Nagois made sure payroll ran successfully.

Winn-Dixie

May 1980- November 1998

Started my grocery career as a sticker, bagged groceries and also ran a register. Worked in a variety of departments. Grocery. Produce, Dairy / Frozen Food.

Was a scanning coordinator and worked my way up to Assistant Manager. Also worked at the Winn- Dixie warehouse in the Data Processing Department.

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