Christilynne Watson O’Neill

***** ***** ******* ***, ******** Springs, CO 80926

209-***-**** ad4lb7@r.postjobfree.com

I have over fifteen years of experience in the field of Administration, Office Manager, Sales, and Business Financials. I am a confident communicator and a well-organized individual. I have excellent customer service skills with people resulting in future business. I enjoy working with people. I consider myself to be multi-tasker and very professional. I have exceptional mannerisms and a Southern style that is noticed and acknowledged with repeat customers. I am committed to achieving results for the customers I serve. I troubleshoot by providing solutions to the problems and/or concerns from the customer. This allows me to be successful in a professional manner for the business I represent.

September 2017 Starbucks – Barista/Sales & Service

Present I handled the front register, providing exceptional customer service. The preparing of various things ordered and handling transaction, which includes a register.

August, 2014-2016 Full-time student attending Cuesta College in California.

October, 2013 Glass Farms ‘Organic Oranges’ – Sales and Service

July, 2014 I would prepare 50# boxes of oranges to go to the local markets. I would pick, prune and/or irrigate for the oranges. I would sale roadside to customers once or twice a week. I also implemented the sale of oranges to the local restaurants.

June, 2013 MVP Services – Marketing Timeshare Tours

September, 2013 ‘Worldmark’

September, 2011 The Red Apple – Sales and Customer Relations

May, 2012 I was responsible for sales and maintaining the products in the kitchen along with the fruit stand. I baked various apple pastries and many types of pies. I am attentive to the customer and conscience of building a lasting relationship.

November, 2010 The Mountain Getaway – Concierge Services/Marketing

February, 2011 ‘Worldmark’

April, 2010 Worldmark by Wyndham – Marketing Resort Host

September, 2010 Job included the sale of a tour update, which educates owners on various ways to use their ownership at Worldmark including WBW, WVR, RCI and Exchanges. I also provided excellent customer service to the owners and their guest. Responsibilities also included reservations and detailed knowledge of the area for suggesting the many things to do and accommodate their stay. I provided all guest relations including computer usage, phone etiquette, and building a rapport with the owners.

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September, 2007 Acorn Physical Therapy – Office Manager

October, 2009 Duties included answering phones, scheduling of appointments, clean rooms after patients, ordered supplies for the office. I prepared daily deposits, billing insurance companies and mailing patient statements. I prepared patient charts and entered information into the computer using PTOS software and ICD-9 codes. I assisted in equipment usage for therapy with patients.

March, 2007 Bear Valley Music Festival – Office Manger

September, 2007 Responsibilities included support to the Director and overseeing interns to run the annual seasonal festival. This position included various skills from marketing, housing of musicians, volunteers for each performance, and fundraising for the silent auctions. The assistance of the monies collected for deposit, sell of tickets and the needs from the Board of Directors upon request.

July, 1988 Micro-Chem Labs – Administrative Assistance

December, 2006 Responsibilities included Accounts Payable and Receivables. I managed the banking needs of running a business and the preparation of monthly Business Reports. I assisted in technical reports for ACI and ASTM standards provided by the laboratory. I also assisted as Lab Technician by preparing samples when the job required.

July, 1987/1988 Race Street Fish and Poultry – Inside Sales Assistant

March, 1986/1987 Bank of America – Customer Relations Representative

June, 1984-1986 Memorex Corporation– Word Processor/Senior Secretary

Skills

• Word Processing; Microsoft Office

• Power Point Presentations

• Excel Charts, Financial/Accounting, monthly reports, payroll,

and receivables/payables

• Quick Books Pro or Quicken for Financials

• Administrative and/or Office Manager

• Marketing, Sales, and Customer Relationships

Education

I am currently studying to obtaining an AA in Liberal Arts with emphases on Early Child Development. Also, an AA in Family and Human Services with a CAADE certificate (Addiction Studies). There is an additional certification provided by Cuesta College based on the needs of the community to assist business owners in providing excellent Customer Service and Business Management knowledge. There are ten classes such as ‘Conflict Resolution, Problem Solving, Attitude in Workplace, and Time Management, etc.

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