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Customer Service West Virginia

Location:
Huntington, WV, 25701
Posted:
March 26, 2024

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Resume:

Beverly Swann

** ******** **** ****

Proctorville, OH 45669

1-304-***-****

ad4law@r.postjobfree.com

OBJECTIVE

I am searching for a position that will allow me to use my background as a highly dedicated professional with a track record for consistent performance. I have over 20 years of Management experience with extensive experience in customer service and enjoy leading team members to exceed targeted objectives and sales goals. I am experienced in both wholesale and retail sales environments.

PROFESSIONAL EXPERIENCE

Talbots Huntington, West Virginia

Operations Manager

July 2013-Present

Serve as assistant manager in customer service driven clothing business.

Responsible for facility and stock maintenance, floor set schematics as well as merchandising and marketing. Assisted GM in growing store sales by more than 60% over last 10 years

Elder-Beerman Winfield, West Virginia

Huntington, West Virginia

Area Sales Manager

October 2007- November 2012

Sales Manager for Cosmetic, Shoe and Accessory departments in Winfield, West Virginia, supervising 35 employees.

Worked with cosmetic company representatives to build each line and achieved sales goals for every quarter.

Served as Human Resource Manager in both locations during vacancies of HR officer. Worked for seven months in fiscal 2010 as both HR Manager and Area Sales Manager including the Holiday Season.

Pendleton Woolen Mills Charleston, West Virginia

Store Manager

September 2004-April 2007

The recruitment and coaching of all employees, assigning time schedules and duties.

Producing fashion shows for local events and groups.

Responsible for building brand recognition in new market.

United Talent LLC Charleston, West Virginia

Operations Manager

October 2003-May 2004

Human Resources officer for all employees under United Talent LLC, Medical and Industrial companies.

Design and implement drug testing and background research procedures, including Patriot Act Search, for existing and new employees for United Talent LLC, Clerical, Medical and Industrial companies.

Eddie Bauer Charleston, West Virginia

Interim Store Manager

October 2002-March 2003

Responsible for building new business-to-business markets.

Provide corporate office with appropriate information in product quality, merchandising, and customer feedback.

Lane Bryant Columbus, Ohio

Ashland, Kentucky

Store Manager

August 2000- October 2002

Promoted to General Store Manager for the corporate Floor-Set Store.

Assist corporate merchandising team in setting the company floor-set for each merchandising period.

Grew Ashland, Kentucky store to most profitable location in Great Lakes region.

Southeaster Salon Support Sentre Charleston, West Virginia

Store Manager

February 1996- August 2000

Store set up including: finding location, setting up utilities and banking accounts, coordinating design, delivery and set up of display racks and product placement of multiple lines.

Product displays for ten product lines all of which must reflect their own brand marketing.

Customer service with one on one sale and direct mailings.

Contracted by John Paul Mitchell Salon Systems as a National Educator.

Paul Mitchell - Ohio Zanesville, Ohio.

Salon Consultant Western West Virginia Territory

August 1993- March 1996

Sales representative for a Paul Mitchell, Joico and American Crew wholesaler.

Increase sales via sale-thru to salon clientele.

Instruct salons and stylists on proper techniques for product displays.

Plan and manage on site sales events for salons.

EDUCATION

Marshall University Huntington, West Virginia

R.B.A. 1992



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