BRANDIE RINCON

The Bronx, NY *****

929-***-**** - ad4l9z@r.postjobfree.com

PROFESSIONAL SUMMARY

Dependable,hardworking and a passionate job seeker with strong organizational skills ready to help the team achieve company goals. Remains calm under pressure to deliver clear instructions for timely action. My goal is to seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

SKILLS

Switchboard Proficient

Bilingual: Spanish

Computer Literacy

Army National Guard/ Veteran

262nd Master Battalion Award

Administrative Duties

WORK HISTORY

03/2018 to 07/2020 Dispatcher

Global Contact Services – Long Island City, NY

Directed dispatching, routing and tracking of a fleet of vehicles. Directed investigations to verify and resolve customer complaints. Maintained updated and detailed records of calls in physical and electronic database.

Coordinated schedules for optimal coverage of daily workload and adjusted quickly to changing demands.

12/2016 to 03/2018 Licensed Insurance Agent

New York Life Insurance Co – 250 Broadway, NY

Calculated quotes and educated potential clients on insurance options. Obtained underwriting approval by completing application for coverage. Recommended type and amount of coverage based on analysis of customers' circumstances.

Provided coverage option information to assist clients in protecting assets. Attended continuing education courses and workshops to gain additional insurance industry knowledge.

01/2014 to 10/2014 Home Health Aide

Allen Health Care – The Bronx, NY

Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.

Traveled to clients' homes to complete healthcare services and promote continuity of care.

Provided mobility assistance such as walking and regular exercising. Completed entries in log books, journals and care plans to accurately document and report patient progress.

Provided transportation and appointments management. EDUCATION

06/1996 High School Diploma

North High School - Worcester, MA