Personal Information

Name: Swathi Manasvi

Years of Experience: 6+ Years

Professional Summary

Dynamic, disciplined and result-oriented Software Engineer with 6+ Years of thorough hands-on experience in Technical Business Systems Analysis, scrum master and HR position of complex Software applications with leading multinational Clients across Telecommunications, Life Sciences and Banking and Financial Services domains. Currently working as a Technical Business Analyst for a reputed American multinational Telecommunications client since the last 4.5 Years. A strong analytical thinker with high attention to detail and effective communication & client interfacing skills. Worked in various domains like Telecom, Insurance and HR department.

Core Skills

Strong Requirements Elicitation, Analysis and collaboration with Business, UX, Devs and Architects

Involved in SDLC Phases – requirements, gathering and analysis, application design and Development. Unit testing, integration, Functional and performance test execution.

Writing effective User stories based on project’s Functional and/or Technical Requirements

Worked on designing, research & developing, debugging web-based and enterprise applications.

Creating Application Interface Documents (AIDs) and APIs design to facilitate API integrations

Grooming User stories and related UX / Low Level Design (LLD) solution artifacts to the Delivery teams

Experience in Web application backend development. Scaled Agile (SAFe), Agile Scrum, Waterfall, and Iterative Software Development methodologies.

Hosting scrum related meeting- Daily stand up, Sprint planning and sprint retros.

Performing Business Process Analysis, Systems Impact Analysis and creating cross-functional Process flows

Identifying and documenting Solution dependencies and tracking them till closure.

Scaled Agile (SAFe), Agile Scrum, Waterfall and Iterative Software Development methodologies.

Employment History

Name of the Company

Designation

From

To

Duration (Years)

Client: T- Mobile

Technical Business Analyst/Product Owners

01/2022

Till Date

1+ Years – Present

Client: CSAA Insurance

Technical Business Analyst/Scrum Master

8/2018

12/2021

3.4 Years

Client: PathStreet

HR

07/2016

7/2018

2 Years

PROFESSIONAL EDUCATION

Title of the Degree with Branch

Month & Year of Passing

BSC computers

2011

Master of Business of Administration in Accord Business School

2014

Project Detail

Client : T Mobile

Domain: Telecom

Role : Tech Business Analyst

PROJECT DESCRIPTION:

Mobile primarily focuses on providing at-a-glance view of customers T Mobile services, relevant notifications and alerts, Service summary including account usage bar, view and pay bills. In short, a Dashboard that is more space efficient and provide all important information "above the fold" with a richer experience so that customers need not drill deep into the site to get information they need. Some achievements of this application in 2017 include actual call shed benefits HTML/desktop release. myATT Overview delivered 1,230.20% more in benefits than planned. Call shed in mobility space was projected 6500 calls per month while actual was 100K calls per month at $6.30/per call.

CLIENT DESCRIPTION:

T Mobile is the world’s premier provider of voice and data communications, with more than 80 million customers, which include businesses, government enterprises and residential consumers. It runs the world’s largest long-distance and Wireless network in North America. It is the largest provider of both local and long-distance telephone services, wireless service (formerly known as Cingular Wireless), and DSL internet access in the United States. The current company, which is based in San Antonio, Texas, United States, was formed in 2005 by SBC Communications’ purchase of its former parent company, T Mobile corp

Technical Business Analyst ]

Responsible for analyzing Project Features and HLD (High Level Design) & thereby creating LLD (Low Level Design) solution i.e. AIDs (Application Interface Document) and Technical stories of the Client’s Services offerings’ related Online Account Management Desktop Website and Mobile Website (RWD) Flows/Projects (ReactJS, JAVA micro services) – so as to effectively groom them to the Delivery teams. Currently working in Scaled Agile (SAFe) software development methodology

Acting as a technical liaison to both Business / UX stakeholders and Tech Dev team(s) to communicate requirements clearly

Reviewing and analyzing Project Features and HLD in collaboration with Business stakeholders and Solution Architects

Effective participation in PI (Program Increment) Planning, Sprint Planning, Sprint Demo ceremonies and UX Working sessions

Effective use of reporting Raptor tool to capture page and modal events.

Working with Product Manager to understand the features prioritized for the particular PI, so as to plan work accordingly

Hosting Team Daily Stand-up calls

Analyzing back-end APIs interaction Sequence diagrams. Creating Web Services APIs design i.e. sample Request-Response JSONs so that Development team can start coding before the actual data is available in environments

Creating AIDs for the micro service endpoints or APIs to be developed. Scheduling AID Review and other Technical meetings

Identifying and filing Dependency requests to the dependent teams in JIRA iTrack and JIRA Align (previously AgileCraft) tools and scheduling meeting discussions. Keeping a track of them till closure

Business Systems Analyst [Jan2018 – Mar 2019]

Responsible for analyzing Project Requirements & thereby creating User stories (i.e. Definition work) of the Client’s Services offerings’ related Online Account Management (i.e. TMobile Services) iOS and Android Mobile App Flows/Projects & Rapid Deployment efforts (ReactJS, JAVA micro services) – so as to effectively groom them to the Delivery teams.

Requirement analysis including collaboration with Business, UX and Architects. Translating them to effective User stories

Reviewing AID (Application Interface Design) document and capturing appropriate Technical Solution in User stories

Meeting other impacted teams having inter-dependencies and reaching needed SLA (Service Layer Agreement) with them

Grooming project’s User stories and UX/other Assets to the Delivery Teams (Development & Testing) in the presence of the project Client, Business, UX and other Stakeholders – so they can be added to the Backlog and planned for scheduling.

Supporting the project till GO LIVE – for any Requirements, or Defects related clarifications, etc.

Successfully defined, transitioned, and supported around 30 Mobile Apps projects’ Requirements

Client : CSAA Insurance

Domain: Banking

PROJECT DESCRIPTION:

In UBI device it has the Information about the types of devices (including Mobile) used to capture telematics data. Raw data, driving behavior data, historical data, what kinds of data comes from the different devices in the program. Information pertaining to UBI scores. Information about all the ways we communicate with the customer. CSAA Insurance group, which has an initial focus on the UBI component of telematics. PAS - policy administration system, which initiates UBI programs. Digital Web applications division, which is responsible for the My Policy telematics web application capabilities. ACP - Associate of club partners. Initial creators of the telematics program, and ongoing program and project management of the various components being built. ACP leverages different vendors to build out the various items.

Technical Business Analyst:

Analyzes the business requirements and provide technical solutions for fulfilling requirements

Acting as a technical liaison to both Business / UX stakeholders and Tech Dev team(s) to communicate requirements clearly

Reviewing and analyzing Project Features and HLD in collaboration with Business stakeholders and Solution Architects

Works on identifying the technical and functional challenges in the current design of the Enterprise Document Delivery application and provide technical suggestions and feasibilities in order to enhance the application.

Hosting Team Daily Stand-up calls

Analyzing back-end APIs interaction Sequence diagrams. Creating Web Services APIs design i.e. sample Request-Response JSONs so that Development team can start coding before the actual data is available in environments

Scrum Master:

• Facilitate Scrum Ceremonies (Grooming, Sprint Planning, Retrospectives, Daily Stand-ups).

• Facilitate Epic Story identifications and then on the Feature detailing, User story mapping and detailing sessions with Product owner, Business and BT teams.

• Work with Scrum team to identify risks and inter Cross Team dependencies and plan for risk responses.

• Facilitate Daily Scrum calls with the team and Weekly Scrum of Scrum calls with all parties.

Track and communicate team velocity and sprint/release progress.

Facilitate Sprint Demos with team and Product owners, conduct Sprint Retrospective sessions to verify velocity and plan accordingly for next release plans.

Timely and effective communication to all project stake holders. Execute the Release as per the Release Plan and monitor for the variations and plan for the corrective and preventive actions.

Assist Product owner in backlog grooming (prioritization & estimation) and establishing acceptance criteria.

JIRA was used to manage and track agile projects in a structured manner for entire portfolio.

Create an environment and guide team(s) to self-organize.

Protected team from over commitment.

Removed impediments so that the team can focus on the work at hand and follow Agile practices.

Client: Path Street

Human Resource and Staffing Coordinator

Responsible for sourcing and full life cycle recruitment of active and passive candidates for local and international positions.

Developed maintained and supported string relationships with hiring managers key leaders and Hr partners to stay abreast of business objectives, new initiatives and staffing trends.

Utilized a variety of recruiting sources such as job boards, linked in internet and referrals to consistently find qualified candidates.

Recruited skilled technicians, supervisors, managers for required positions.

Managed budget to reduce increase compensation through negotiations.

Roles and Responsibilities:

• Excellent oral and written communication skills: Ability to interact with all levels.

• Ability to quickly learn the company’s business and systems

• Strong organization skills and attention to detail

• Comfortable working with highly technical and specific criteria

• Ability to identify critical issues quickly and accurately

Contact this candidate