Carlos Bodan ad4l8e@r.postjobfree.com • 504-***-****

LinkedIn URL • New Orleans

Operations Director

Accomplished and results-driven professional with extensive experience in enhancing operational efficiency and implementing strategic process improvements.

Analytical in identifying areas for enhancement and contributing to development and execution of long-term process optimization strategies that align with company objectives. Recognized by executives as a visionary in implementing sustainability programs and logistics plans along with drastically cutting costs without compromising quality. Areas of Expertise

• Business Process Optimization

• Risk Assessment & Mitigation

• Strategic Planning & Execution

Professional Experience

• Operations Management • Project Management

• Team Leadership & Training • Resource Optimization

• Cross-Functional Collaboration • Lean Principles/Continuous Improvement Stericycle

Business Process Manager 02/2020 – 02/2024

Promoted to help lead the largest business transformation initiative in North America. Guide cross functional teams in assessing current processes, pinpointing improvement opportunities, and implementing streamlined solutions. Devise and implement long-term process enhancement strategies aligned with company objectives. Perform end-to-end testing of SAP integrations with third-party systems to validate data accuracy and system functionality. Develop and execute test scenarios for SAP and Salesforce interfaces. Record and communicate test results to project stakeholders for informed decision-making and enhanced system quality.

Key Contributions:

● Deployed and stabilized a significant ERP implementation on schedule.

● Slashed transportation expenses by 25% through routing solution implementation.

● Delivered timely enhancements and fixes that bolstered business productivity and reduced costs.

● Introduced new operating procedures across the organization that resulted in reducing total labor hours by 21% across all business units

● Boosted productivity by conducting thorough analysis of business processes to identify optimization/automation opportunities.

● Established key performance indicators (KPIs) and dashboard reporting to monitor operational performance and offer insights for decision-making.

● Fully integrated all business units from legacy to SAP S4 Hana Stericycle

Transportation Manager 05/2017 – 02/2020

Led over 150 plant and transportation professionals to achieve KPIs in safety, service, and compliance. Crafted and executed a strategic plan for operations department encompassing Shred and Med Waste business units. Established tracking mechanisms for maintenance, fuel consumption, and driver efficiency. Directed daily activities at processing facility aimed at ensuring smooth production, quality assurance, and safety standards. Key Contributions:

● Trimmed maintenance costs by 20% and reduced turnover by 50%.

● Slashed operational expenses and cut capital costs by over 7% annually.

● Improved fleet utilization by 24% and lowered operating costs by more than 34%.

● Devised and executed a sustainability program that curbed fuel consumption by 15%.

● Streamlined routes and cut expenses by 17% by formulating and executing logistics plans.

● Amplified employee retention by 40% by fostering a positive and inclusive work environment. ● Achieved 11% drop in downtime and higher productivity by supervising fleet vehicles upkeep.

● Attained 20% cost reduction without compromising quality through brokered deals with outside suppliers.

● Empowered supervisors and managers to meet productivity targets, resulting in a 60% drop in collisions and a 50% decrease in TIRR.

Stericycle

Operations Manager 12/2012 – 05/2017

Managed and supervised warehouse and fleet operations for the document destruction business in South Louisiana. Maintained OSHA compliance and conducted Audit procedures to uphold safety standards and security standards. Directed and coordinated both sales and operations to optimize growth and efficiency within the territory. Executed budgetary processes, resource allocation, and financial forecasts to meet financial and operational goals. Developed and implemented strategies to reduce operational costs while maintaining high-quality standards.

Key Contributions:

● Grew new account revenue by 37%.

● Optimized On-time Service revenue by 31%.

● Maintained successful passing of NAID audits annually.

● Boosted EBITDA by 45% in the first year in this position.

● Reduced operating costs by 33%, headcount by 20%, and CAPEX by 60%.

● Enhanced customer retention by 55% and increased topline revenue by 23%. Additional Experience

Key Account Manager PepsiCo

District Sales Manager PepsiCo

Education & Certification

B.S. in Business Management University of Phoenix, AZ Lean Six Sigma Green Belt Certification

Languages

Spanish, Fluent English, Fluent

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