B

Erika Brown

716-***-****

erikabrownrosario***6

@gmail.com

Buffalo, NY 14207

WWW: Bold Profile

SUMMARY

Detail-oriented environmental services worker skilled at providing professional cleaning services to clients, maintaining equipment and implementing new cleaning procedures. Works autonomously with strong time management skills. Demonstrates dedication to customer satisfaction, reliability and taking pride in job well done. Organized Cleaner successful at providing efficient and quality cleaning services. Offering dedicated work history and success in fostering long-term relationships. Adept at handling commercial cleaning needs independently or with team members. Experienced professional with good time management and multitasking abilities as well as flexibility to handle customer requirements.

Ambitious, career-focused job seeker, anxious to obtain an entry-level [Job Title] position to help launch career while achieving company goals.

SKILLS

Chemical Handling

Floor Waxing

Housekeeping

Quality Assurance

Customer Service

Customer Assistance

Payment Processing

Returns Processing

Cash Handling

Cleaning and Sanitizing

ID Verification

Scanner Operations

Customer Service Excellence

Cash Drawer Balancing

Money Handling

Staff Mentoring

Time Management Skills

Sales Expertise

EXPERIENCE

Cleaning Assistant

Buffalo, NY

SPS Hospital/ Aug 2023 to Dec 2023

Swept, mopped and vacuumed floors to ensure cleanliness. Dusted furniture and fixtures in assigned areas.

Cleaned bathrooms, including toilets, sinks and mirrors. Emptied trash cans and disposed of waste materials properly. Maintained cleaning equipment in good working condition. Removed stains from fabrics when requested by management. Marketing Associate

Buffalo, NY

Real Estate/ Sep 2023 to Nov 2023

Created content for various digital channels, including websites and social media platforms.

Analyzed customer insights data to optimize customer engagement strategies. Managed relationships with external vendors for advertising and promotional services. Facilitated growth and increased brand awareness by working with sales team to build and maintain key business relationships.

Developed email campaigns to engage customers and generate leads. Gathered competitive intelligence by monitoring industry trends, news, and developments.

Supported the execution of digital marketing initiatives, such as paid search ads. Rosina Food

Buffalo, NY

Parker & production / Jan 2023 to Jun 2023

Provided technical consultation to direct work of geodetic surveying staff. Delivered products to customer locations on time.

Production Worker

Buffalo, NY

Austin Air Conditioning/ Sep 2021 to Nov 2022

Sorted and packaged products to prepare for processing or shipment. Examined final products for conformance with quality and design standards. Set up and operated production equipment according to daily work orders and safety procedures.

Moved items between machines, conveyors and transport equipment to meet production needs.

EDUCATION AND TRAINING

GED

San Carlos Secondary Jul 1988

San Carlos, AZ

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