Debra A. Thomas

**** **** ******** ******, *******, Illinois 60652 - 773-***-**** - ad4l7h@r.postjobfree.com

Qualifications Summary

Detail-oriented, dynamic business professional capable of streamlining operations, reorganizing functions and providing comprehensive support to key executives. Acquired knowledge of government, not-for profit, retail and manufacturing business practices. Ability to learn new concepts quickly, works well under pressure, communicates ideas clearly and effectively.

Professional Accomplishments

October 2010 – Present Records Management Specialist Sr. – Navistar, Inc., Lisle, IL

Implement training of record coordinators corporate-wide on roles and responsibilities and use of the records management application in compliance with corporate record keeping policies.

Perform system administration for the organization’s records management software to include:

implementing software upgrades,

oversee test site and ensure testing protocols are completed before production site is running.

Conduct quality control reviews of database.

Project coordinator for annual awareness event, collaborating with communications, marketing, IT, security, and facility services to ensure a successful, measurable campaign.

Manage annual records destruction for risk and compliance.

Oversee the Company’s legal hold process as it relates to Corporate Records.

Overhaul and maintain department website acting as editor to ensure key information is readily available to its intended audience.

Manage auditing process of all record center accounts and the company’s internal records system.

Conduct record surveys as needed.

November 2001-2009 Chicago Housing Authority, Chicago, IL

Project Executive

Spearheaded a $1.8 million enterprise implementation project to streamline access and organization of documentation.

Researched and implemented solution for document management, capture software, automated work flow, and back file scanning of 9 million documents.

Led the implementation and training to 29 departments and lead a $20,000 implementation of a solution providing smart form and pen technology to the business owner and 150 end-users.

Knowledge Manager

Managed the document management system for 500 global end-users.

Responsible for efficiency of systems operations (troubleshooting and system maintenance).

Procured and implemented a pilot for the deployment of an authority-wide document management system, capturing historical records (1937-1992), for all users to research from a central repository.

Managed the relocation of over 10,000 inactive vital records to a centralized database; developed retention schedules for all records in compliance with federal, state and company regulations.

Assistant to the Chief of Staff

Provided phone screening, calendar management, events planning, typing correspondence, dictation and special projects.

Education, Training and Licenses

NRF National Professional Certification in Customer Service, Able Career Institute, Chicago, Illinois

Master of Business Administration, Keller Graduate School of Management, DeVry University, Chicago, Illinois

Bachelor of Arts, Chicago State University, Chicago, Illinois

Lean Certification, International University, Navistar, Inc., Lisle, IL

Six Sigma White Belt Certification, International University, Navistar, Inc., Lisle, IL

Six Sigma Yellow Belt Certification, International University, Navistar, Inc., Lisle, IL

US Mobile Notary, Illinois

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