SUMMARY:
Experienced business analyst, expert in data management and analysis to drive efficient financial solutions. Seeking opportunities in Business Intelligence and Reporting positions to leverage expertise in PowerBI, Excel and SQL.
EDUCATION:
Master of Science in Project Management (Northeastern University, Boston)
Sep 2022 - Mar 2024
Bachelor of Tech in Electrical & Electronics (JNTU University, India)
Sep 2009 - May 2013
PROFESSIONAL EXPERIENCE:
Sr Business Analyst
ICICI Bank Ltd (May 2019 – Feb 2022)
Enhanced segment book value by 25% through the identification of potential clients for strategic upgrade initiatives.
Pioneered the implementation of a quick call option on the Integra channel, resulting in a 15% reduction in client visits.
Boosted fee income by 15% through strategic extraction and distribution of client offering data to the outbound team.
Facilitated scrum meetings, fostering collaboration, reviewing progress, addressing challenges, and setting strategic priorities for enhanced team performance.
Conducted weekly and monthly status meetings, delivering comprehensive reports on team performance and outlining key initiatives for future weeks with stakeholders.
Business Analyst
ICICI Bank Ltd (May 2014 - Apr 2019)
Managed comprehensive data for 2million Wealth management clients, leveraging advanced data visualization tools including PowerBI and Microsoft Excel, to create impactful dashboards.
Executed seamless data integration, orchestration, and validation processes, ensuring precise preparation and structuring for optimal fulfillment of business intelligence requirements.
Led collaboration with business leaders to design KPIs and KRIs based on milestones in the business process and develop scorecards to monitor the health of the business and highlight areas needing attention.
SKILLS AND COMPETENCIES:
Business analysis
Data and technology proficiency
Leadership and management
Test planning and UAT
Creating user stories
Backlog refinement
SDLC and ETL process
Stakeholder management
Adaptability and initiative
Organizational skills
Documentation and presentation
Process workflow documentation
Productivity Tools: MS Project, Excel, PowerPoint, Word, SharePoint, JIRA, Visio, Trello, Confluence, MS Power Automate, Smartsheet, Power BI, Tableau, Visual Studio
Databases and Web Technologies: R, SQL, HTML5, CSS3, JavaScript, AJAX
PROJECTS:
Data – Quality, Management & Reporting
Jan 2024 - Current
Worked with ‘Sankalp Trading Co.’ to analyze, improve data quality & management for operation efficiency and strategic planning
Interactive Power BI dashboards for daily, weekly, quarterly KPI analysis.
Designed insightful charts for product sales & maintenance activities.
Optimized data visualizations with efficient queries & scripts.
Market Analysis for Wollaston Store
Sep 2023 – Dec 2023
Worked with a Student centric store offering a diverse range of food and grocery supplies. Analyzed sales trends with a focus on nutritional literacy, leading to the creation of an impactful and well-designed food menu.
Engaged with Stakeholders to gather and analyze data for potential business expansion.
Collaborated with product owner and converted roadmap features into user stories.
CERTIFICATION:
Certified Scrum Product Owner®, Certified Scrum Master®, Scrum Alliance, Feb 2024 – Mar 2026