Customer Service Care Worker
Resume:
Steven Garrison
Rio dell, Ca *****
*****************@*****.***
Professional Summary
Empathetic Care Worker with sensitive and compassionate approach to cultivating trusting, stimulating and varied lifestyle for residents. Offers enhanced care with flexible learning approach for patients. Experience in hospital and in-home settings providing guidance and encouragement to patients through physical and emotional support.
Skills
Mobility Assistance
Meal Preparation
Basic Housekeeping
Patient Companionship
Care Plan Adherence
Problem-Solving
Dementia Care
Elderly Care
First aid and safety
Time Management
Verbal and written communication skills
Housekeeping
Medication and Appointment Reminders
ID Verification
Payment Collection
Cash Handling
Payment Processing
Customer Service
Drawer balancing
Returns processing
Product Recommendations
Cash Register Operation
Product restocking
Loyalty Program Promotion
Loss Prevention
Sales expertise
Currency counting
Cash Drawer Balancing
Work History
April 2023 - June 2023
Chevron - Broadway eureka ca
Cashier
Greeted customers entering store and responded promptly to customer needs.
Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Worked flexible schedule and extra shifts to meet business needs.
Restocked and organized merchandise in front lanes.
August 2022 - March 2023
Shell Gas Station - Broadway eureka ca
Cashier
Answered questions about store policies and addressed customer concerns.
Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Worked closely with shift manager to solve problems and handle customer concerns.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Restocked and organized merchandise in front lanes.
Stocked, tagged and displayed merchandise as required.
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Mentored new employees on cashier duties and best practices, improving overall staff performance.
Promoted store promotions and incentive programs to increase overall sales revenue.
February 1997 - March 2022
In Home Supportive Services - El dorodo county
Caregiver, Special Needs
Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
Provided safe mobility support to help patients move around personal and public spaces.
Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
Built strong relationships with clients to deliver emotional support and companionship.
Transported individuals to events and activities, medical appointments, and shopping trips.
Education
Placer High School Auburn ca
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