Data Entry Support Associate

George Gibson

Renton, WA *****

*** -*** -**** - ********@*****.***

Professional Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Dedicated Social work professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Skills

Safety and security procedures

Multitasking Abilities

Excellent Communication

Critical Thinking

Microsoft Office

Clarity Software

Organization and Time Management

Team Player

Work History

10/2022 to 3/2024

12/2017 to 9/2022

Intake Support Associate

Seattle Union Gospel Mission - Men Shelter – Seattle, WA

Work with Emergency Shelters Team to hold residents accountable in accordance with Mission guidelines and personal competency, packaged in grace.

Oversee entrances, review late passes, sort, and distribute mail, and prepare incident reports.

Responsible for maintaining 70% success rate for individuals navigating quarantine process.

Be available to equip, encourage, and work with volunteers.

Take responsibility for keeping the Welcome Center office secure and tidy.

Perform frequent security checks and respond to any issues within the Men’s Shelter building and perimeter.

De-escalate and resolve conflicts and issues according to departmental protocols and submit Incident Reports as needed.

Prepare daily statistical reports, closeouts, daily report, clarity data entry, and cash and kind receipts.

Monitor all safety and fire hazards, as well as guest activity as it relates to safety.

03/2016 to 12/2017

Support Services Coordinator

Seattle Union Gospel Mission - Hope Place – Seattle, WA

Record events on shift in Facility Log.

Contribute to overall safety and maintenance of the buildings by maintaining cleanliness and safety standards.

Performed general cleaning duties including cleaning and stocking common areas, bathrooms, staff workspaces, and resident living areas.

Complete data entry, and documents in Clarity.

Be available to cover evening shifts and/or Sunday rotation shifts when needed

10/2015 to 02/2016

Guest Services Associate

Seattle Union Gospel Mission, Kent Hope – Kent, WA

Help maintain positive, pleasant, and Christian atmosphere.

Complete all aspects of guest intake process: phone screen, determine eligibility, new guest orientation and instruction, and assignment of bed and storage spaces. Provide other resources as needed.

Daily compile thorough record of events on your shift in staff log, maintain updated records in Client Track, and communicate with other staff via email and Client Track.

Monitor incoming people, assisting and directing visitors and guests.

Handled 25 to 30 calls and inquiries daily.

Assist with meal preparation as needed.

Keep donations organized and put away and assist in distributing clothing and hygiene items to guests.

Receiving donations and giving out receipts

03/2012 to 03/2015

Caregiver

North Auburn Nursing and Rehabilitation Center – Auburn, WA

Transported patients via wheelchair to and from rehabilitation and daily activities.

Recognized and reported abnormalities or changes in patients' health status to case manager.

Used company software and databases to maintain records of services performed and patient conditions.

Assisted clients with daily living needs to maintain self-esteem and general wellness.

Determined specific needs and provided the most appropriate level of services for patient well-being.

Provided care to 10 clients on daily basis

Education

2001

Associate of Arts: Business & Administration

Liberia College of Professional Studies - Monrovia, Liberia

Due to the civil war in Monrovia, Liberia everything was closed, and I was unable to continue the education. The degree was a term of four years, and I finished only two years

Support Services Administrator

Seattle Union Gospel Mission

Riverton Place Men’s Recovery Program - Burien

Maintain records, track inventory and ordering supplies.

Scheduling and supervise guest work therapy.

Coordinate volunteer activities.

Supervise events set up and teardown.

Monitor all safety and fire hazards, as well as guest activity as it relates to safety.

Monthly statistical reports and clarity data entry

Scheduling and dispatching mission vans

Maintenance of the interior and exterior of facility.

Supervise cleaning of facility

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