RENELLE KIM

ad4l55@r.postjobfree.com *** Scharer Ave. Northvale, NJ 07647 201-***-****

EDUCATION

Berkeley College, Paramus, New Jersey 2004-2006

-Program: Business Management, Marketing, International Business, Business Law, Advertising and Promotion.

Bergen Community College, Paramus, New Jersey 2000-2001

-Program: Music Business, Music Theory, Electronic Music and Computer-based Recording.

Juilliard School of Arts,New York, New York 1992-2000

~Juilliard Pre-College Division

-Program: Chamber Music, Solfege, Music Theory, Master Classes, Assistant Accompanist, Juilliard Chorus

-Special Program:

-Institute of Language, Culture and Music Camp: Italy and Switzerland

-Institute of Language, Culture and Music Camp: Germany

-Kontakt Der Kontinenten Music Camp: Soesterberg, Holland Fort Lee High School, Fort Lee, NJ Grad. 00’

WORK EXPERIENCE

Rebecca Wigs, LLC, Brooklyn, NY May 2010-2021

Vice-President

• Identified issues with production, workforce and material sourcing and implemented successful solutions.

• Spearheaded cross-functional initiatives across departments to achieve business goals for bottom-line profits.

• Resolved issues and recommended actions based on production and compliance reports.

• Mitigated regulatory risks by overseeing adherence to insurance and safety regulations. Paradise Total Spa Nail, Randolph, NJ Oct 2019-2023 General Manager

• Lead and oversee all spa operations, ensuring the delivery of exceptional client service while maintaining the highest level of staff performance and satisfaction.

• Manage a diverse team of professionals, including scheduling, training, and performance evaluation, to ensure a seamless operation and the achievement of all service standards.

• Spearhead the hiring process, from identifying staffing needs to interviewing and selecting candidates, fostering a team-oriented environment that attracts top talent.

• Implement and oversee comprehensive quality control protocols to maintain superior service levels, identifying areas for improvement and initiating corrective actions to uphold the spa's reputation for excellence.

• Proactively manage inventory and supply chain logistics, ensuring all necessary supplies are adequately stocked without overage, optimizing operational costs and efficiency.

• Address and resolve customer and staff issues promptly, employing strong problem-solving skills to maintain a positive and productive spa environment.

• Direct all marketing and social media efforts, creating engaging content and promotional strategies that enhance brand visibility, attract new clients, and retain existing ones. Echo Trading, LLC, Bogota, New Jersey May 2006-2010 Executive Assistant

• Assisting in sales and service information and kept data of on-air schedules.

• Evaluating company’s projects to introduce international patented products to the United States in a marketing sense.

• Maintaining infomercials and on-air home shopping network (QVC) schedules and delivering products to satisfied customers.

Park Ave Infiniti, Englewood, New Jersey July 2003-Sept 2004 Warranty Administrator/Service Assistant

• Handled all clientele to assist and provide the necessary needs for their vehicles.

• Made daily appointment schedules to service vehicles in a professional manner.

• Performed an organized and professional environment for customer and advisors.

• Assisted to all important documents and prepared accounting and bookkeeping to obtain a steady growth in the company.

• Entrusted with all warranty duties and contacted necessary representatives of Infiniti to complete task as a warranty administrator (averaged approx. $80k a month).

• Produced growth and knowledge to obtain the most difficult tasks and assist to help other managers complete their duties

Monitor Specialists, North Bergen, New Jersey May 2002-June 2003 Manager

• Entrusted with bookkeeping, payroll accounting and general office duties.

• Managed purchased orders for inventory and schedules transactions for pick up and delivery.

• Traveled to different states and interacted with dealers in order to promote interest and product sales.

Trustcompany Bank of New Jersey,Edgewater, New Jersey Mar. 2001-Apr. 2002 Customer Representative

• Represented governmental service for customers and entrusted with keeping accurate data entry of deposits and withdrawals.

• Performed an organized environment for employees and helped assist senior representatives on the floor.

• Assisted customers with various long term and short term saving plans. ACHIEVEMENTS

Solo Concerts within United States:

-Carnegie Hall, New York, NY

-Steinway Hall, New York, NY

-Paul Hall, New York, NY

-Alice Tully Hall, New York, NY

-Fort Lee Historic Park, Fort Lee, NJ

-JCC of Palisades,Tenafly, NJ

Solo Concerts (International)

-Seoul, Korea

-Italy

-Switzerland

-Nederland

-Germany

New Jersey Federation of Music Club; First Place Winner New Jersey Music Teachers Association; High Honors The Brooklyn Arts Council: 21st Annual Piano Competition; Honorable Mention ● Steinway Society of The Greater Princeton Area; Scholarship Winner

-As scholarship winner, awarded to play with New York Philharmonic Orchestra & The Boston Symphony Orchestra.

The Brooklyn Arts Council Certificate of Honor; First Place Winner SKILLS:Microsoft Word, Microsoft Access, Microsoft Excel, Microsoft Power Point, Microsoft Outlook, Microsoft 365, Quickbooks

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