DeMerrio Jefferson

404-***-****

ad4l1x@r.postjobfree.com

Objective

Leading sales professional with more than 2 decades of experience in Sales and Marketing roles; skilled in leading sales teams to penetrate new markets with the latest products to achieve sales goals.

Career Profile

Leadership/Managerial – Consistently selected to assume leadership roles within my respective department. Proactively approaches business challenges, applying problem solving skills, persistence, teamwork, and resourcefulness to achieve positive results. Experience includes managing sales and being a resource to peers.

Relationship Building/Influencing – Proven ability to quickly cultivate relationships with very influential decision makers; skilled at making an impact by developing a professional rapport.

Sales/Business Development – Adept in developing and executing strategies that increase sales; ability to identify and capitalize on growth opportunities through analysis, product expertise and knowledge, and sound business instincts.

Key Achievements - Increased sales of products from year 2012 to year 2017 (Clear Link) and in 2018 (England Logistics) through which I was promoted and gained various sales awards as the top selling agent within my department.

Professional Experience

02/2020 to 12/2023

Podium

Lehi, Utah

Starting Role: SDR

Current Role: Senior SDR

●Scout prospects in territory and pitched platform of communications software solutions to boost online presence & Qualify leads to create sales-ready opportunities

●Mastered the ability to evangelize the Podium story

●Align Podium solutions with prospect business objectives & needs

●Collaborate with sales reps to schedule prospect calls, meetings and demos

●Acquire key prospect data from the initial conversation, from the web and other sources, and ensured clean and accurate data was entered and maintained in CRM

●Achieved and exceeded monthly quotas of qualified appointments/demos scheduled and deals by closing 128k in sales (208% above attainment quota); Senior SDR of the Month JUN-JUL

●Train & Coach SDR Representatives in penetrating new markets and closing new business.

●Proven prospecting and sales cycle management skills

11/2018 to Present

England Logistics (ECS Fuel Department)

Salt Lake City, Utah

Starting Role: Account Manager

Current Role: Account Manager 3

●Negotiate pricing and terms of sales with Carriers.

●Convey Product/Service information in a concise and descriptive manner.

●Initiate new relationships with potential new Carriers through In-Network Diesel Fuel stations, maximizing Sales Quotas.

●Manage Carrier relationships by constantly obtaining Carrier feedback and delivering Exceptional, not Expected, Customer Service.

●Manage successful B2B Relationships (built from scratch) transforming Business Pipelines from cost to profit.

●Effective Management of Book of Business driving Diesel Fuel Sales Margins by 75%.

04/2012 to 10/2018

Clear Link

Salt Lake City, Utah

Starting Role: Lead Sales Representative

Ending Role: Sales Executive

●Sales of various home and business services including but not limited to phone, internet, home security, and television.

●Assisted clients with cost saving by providing clear and detailed information on current products/services

●Analyzed competitive products in terms of reliability and features.

●Calculated sales forecasts for newly launched products as well as contributed to the concepts that define the financial budget and targets for new sales projects.

●Managed proprietary customer information of customers by keeping it private and protected.

●Trained new members of the sales force.

●Monitored and Managed the performance of different products and compared it to the month’s objectives.

02/2010 to 09/2010

ACS/Spherion

Salt Lake City, Utah

Customer Service Representative

●Managed contracts by ensuring completion of forms, determining charges for service requests and collecting deposits.

●Managed complaints concerning billing and service rendered, referring complaints of service failures to designated departments for investigation which included various types of calls such as child support, EBT, unemployment, and childcare.

●Troubleshooting problems and resolving complaints concerning billing or services.

04/2008 to 05/2009

UPS

Salt Lake City, Utah

Air Clerk

●Entered all incoming and outgoing air containers into UPS tracking systems.

●Calculated weight of each package.

●Handle hazmat and dry ice packages.

●Verified all packages were scanned and charged before releasing each package.

04/2008 to 5/2010

Honeywell

Salt Lake City, Utah

Field Technician/Electrical

●Installed, maintained, tested, adjusted, did troubleshooting and repairs to substation equipment. This includes, but is not limited to electro-mechanical, solid state and microprocessor protective relays, indicating and KWH/KW meters, recording instruments including sequential event recorders and digital fault recorders, and all associated equipment.

●Operate substation equipment.

●Follow safety rules and company standards while working in confined spaces and in elevated work areas.

●Worked independently and with others, occasionally working long hours during emergency conditions, and was often required to work out of town.

01/2006 to 04/2008

Ironwood Communications (Authorized contractor for Direct TV)

Salt Lake City, Utah

Field Technician/Cable Installer

●Installed residential entertainment cable and telecommunication lines which includes but not limited to ODU satellite dishes, antenna systems, cellular hands free, HD receivers, DVR's, standard receivers, ground wire, telephone wire, HDMI cables, component cables, RCA jacks, S video, and wireless phone jacks.

●Obtained training on new and existing technology, stayed current with all new products that relate to this position.

●Successful experience with complex system installations.

●Utilized test equipment to troubleshoot and install systems including but not limited to signal meters, cable prep tools, toners, ODU's, coaxial cables, rods, and glow sticks.

●Consistent in being self-motivated to be capable of working with minimum supervision.

●Provided written documentation on all installments, service calls, upgrades, and quality checks.

●Worked in a team environment on large installation projects.

Education

St. Anne High School, Kankakee IL - 1998

Diploma

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