ad4l1h@r.postjobfree.com
Fort Worth, Tx 76020
https://www.linkedin.com/in/
keithstrew/
S U M M A R Y
A results-oriented and dynamic senior level professional with over 15 years of progressive leadership experience looking to partner with an organization that demonstrates a strong commitment to people. Applies a keen focus on driving change and growth through consistent, disciplined, and informed strategies. Proven track record of building, leading and developing high-performing teams within a fast-paced, high-volume environment, without compromising both the internal and external guest experience. P R O F E S S I ON AL E X P E R I ENCE
SKILLS
Puttshack (AUV $14mm)
VP of Learning & Organizational Development
2022 - current
LMS Strategic Planning
Budgeting
Leadership Development
Workshop Facilitation
Team Building & Development
Vendor Management
Instructional Design
• Designed and executed training content from ground up for 12 new venue openings in 20 months in a three-pronged approach to ramp up quickly in units hitting $300,000 per week
• Spearheaded the new venue opening process incorporating gamified competitive training delivery through Kahoot.
• Launched a manager training program and facilitated the training for over 160 managers
• Designed and facilitated the Appraisal format and process for performance reviews companywide
• Produced and directed the launch of our LMS TalentLink for hourly and MIT programs
Uncle Julio’s Corporation (AUV $5.7mm) 2018 - 2022 Director of Learning & Development
• Directed management training and fostered the development of over 400 MIT’s
• Planned and structured the annual talent review session with all senior leadership assessing and aligning our needs through succession planning and measurable process.
• Collaborated on the creation of individual development plans and performance improvement plans while measuring improvements in performance.
• Constructed and evaluated the team member engagement survey results and communicated our commitments for improvement based on feedback. KEITH STREW
Gatti’s Pizza 2017 - 2018
Director of Training & Development (6-months)
• Standardized Orientation process for all stores
• Designed and programmed LMS (SkyPrep) for all stores
• Consolidated and streamlined all recipe books for first time in 6 years
• Facilitated manager training for new store openings both corporate and franchise
• Developed SHARE culture for service model
Del Frisco’s Restaurant Group (AUV $14mm) 2006 - 2018 Director of Management Training & Development (2015 – 2018) Director of Recruiting & Development (2012 – 2015) Director of Field Training (2006 – 2012)
Memberships
CHT – Certified Hospitality
Trainer
Court of Master Sommeliers
Level-1
CHART – Council of Hotel &
Restaurant Trainers
(Conference Presenter and Co-
Director – multiple
conferences)
ServSafe Alcohol Instructor
Predictive Index Certified
Analyst
PIL Accountability Training –
Culture Partners
E D U CATI O N
Harper College
Collin College
• Coordinated management training and development of hi-potential internal team members into leadership roles
• Coordinated vendor selection process and negotiated contracts for Open Table, InMoment Survey, Outmatch Hiring Assessments, and DISC Personality profiles
• Conducted vendor review with Survey Company and Open Table generating in a savings of over $1 Million dollars over three years
• Development and organization of FEED recognition program to recognize our managers & team members who take Hospitality to the next level
• Consulted and produced training materials for a new brand, Del Frisco’s Grille and was part of the opening teams from store number 1 through number 20 along with 6 Del Frisco’s Double Eagle locations.