Business Administration Logistics Coordinator

David Sutheimer

Fargo, ND

Ph. 701-***-****

email: ************@*****.***

Education

University of Mary – Fargo Campus

Master of Business Administration degree

University of North Dakota – Grand Forks, ND

Bachelor’s degree in Business Administration

Career Experience

Capital Express / ADL Final Mile

Logistics Coordinator/Courier Driver – August 1, 2013 - Present Fargo, ND

Facilitate and coordinate daily inbounding of incoming computer parts

Responsible for daily processing of outbound shipping of customer orders

Maintain and manage monthly inventory for multiple customers

Serves as primary point of contact for customer inbound requests, troubleshooting any issues, follow-up, etc.

Coordinate and prepare daily customer orders and monthly inventory storage for customers billing purposes.

Responsible for providing accurate daily reports of customer deliveries to corporate headquarters for billing purposes

Managed and maintained personal weekly customer delivery schedule

Maintained current TSA certification for the recovery and tender of airport cargo

Acosta Sales and Marketing

Retail Coverage Merchandiser - Aug 2022 – Present Fergus Falls, MN

Conducted merchandising activities to connect customers with the brands that they prefer.

Worked independently to make store visits to ensure merchandising coverage goals were met.

Consulted with store management in a timely manner, met objectives and goals as assigned, and reported store level observations related to client product and customer needs.

Installed and placed promotional materials as outlined in instructions to ensure product promotions.

Built displays to showcase products.

Performed product sales audits and entered weekly data into system for reporting purposes.

Integreon Managed Solutions

Workflow Coordinator - Oct 2013 – May 2014 Fargo, ND

●Maintained and oversaw employee adherence to customer expectations and requests

●Reviewed and followed-up on customer issues and questions to resolution

●Provided feedback and guidance to fellow employees to ensure customer satisfaction

●Reviewed and proofread client documents

●Primary point of contact for all customer communication

Crossmark

Retail Data Collection Associate/Retail Merchandiser - February 2014 – May 2017 Fargo, ND

Collected and transmitted data that was gathered from designated retail stores primarily from a hand-held scanning device.

Counted forward reserve inventories.

Reconciled purchases (invoices) against inventories.

Scanned UPC codes and collected display and promotional information.

Inputting of product price information and collecting and entering custom survey data.

Transmitting collected data daily via internet-based collection device.

Installation of various new product displays via Plan-o-gram grid and stocked displays of various specific product lines.

Product merchandising, performed stock reorders for replenishment, and straightened & organized displays

Followed and maintained consistent schedule of following up with customers.

Big Fish Service Company

Bookkeeper/Marketing Specialist/Customer Service Rep. October 2011 – August 2013 Fargo, ND

Developed comprehensive yearly marketing plan for management

Took orders & booked job appointments for various customer jobs

Responsible for managing various customer accounts in all respects

Marketed and advertised in the local area to achieve maximum marketability.

Worked with the company's Marketing Department

FL Research May 2010 – August 2013 West Fargo, ND

Phone Data Survey/Political Poller

Conducted various large-scale survey projects for local area customers and businesses

Consistently excelled at the height of my team as a top-level performer.

Worked on a number of projects & had adaptability and flexibility help wherever needed.

Helped out the company with a number of computer and technical matters

Entered all applicable records and information into the survey project log

Followed and maintained consistent schedule of following up with customers.

SEI / Microsoft

Tele-Partner Account Manager - August 2007 – May 2010 Fargo, ND

Managed business relationships with partners on behalf of Microsoft

Coordinated technical and sales relationships among Microsoft partner portfolios

Conducted bi-monthly success plan meetings with Microsoft partners to ensure sales metrics were being met

Assisted in business planning with Microsoft partners to maximize engagement of revenue and goals

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