Barbara Shearer

313-***-**** ad4l0w@r.postjobfree.com Detriot, Michigan 48201

SKILLS

Multi-family property management

Fair housing mandates

Sales and marketing

New construction

EXPERIENCE

Property Manager, Boydell Development Company, June 2020-Current Detroit, MI

Inspected properties regularly to identify deficiencies and schedule repairs. Handled resident complaints and expedited maintenance requests. Met with prospective tenants to show property and assess applications or sign leases. Collected monthly assessments, rental fees, deposits and payments. Developed and maintained strong working relationships with owners and tenants to minimize hassle for both parties.

Completed lease applications and verifications, notifying prospects of results. Coordinated with maintenance and contractors to promote timely turnovers after move-outs. Issued non-payment notices to delinquent tenants in accordance with lease, county and state regulations.

Facilitated tenant paperwork processing and verification. Investigated and resolved property complaints and violations to foster pleasant living environment for residents.

Responded to tenant maintenance requests according to agreed conditions for building functionality.

Implemented rental payment policies and pursued delinquent accounts via phone calls and personal visits.

Collected rent from tenants to pay maintenance and repair costs and other expenses. Substance Abuse Counselor, City of Detriot, July 2001-December 2019 Detriot, MI

Completed comprehensive assessments of clients' substance abuse history and treatment requirements to develop individualized treatment plans. Identified problem areas impacting participants' ability to successfully complete treatment. Supported and counseled clients with drug and alcohol addiction. Conducted individual and group therapy sessions for outpatient clients. Developed referral process to assist client access to special programs and services. Worked closely with drug court staff in designing treatment plans specific to client needs. Educated patients on detox and withdrawal, medications, addiction, recovery, coping skills and community resources.

Led supportive group discussions and education sessions with alcohol and drug users and families.

Identified treatment goals based on individual diagnosis and history. Assessed patients in active drug and alcohol withdrawal and provided interventions to manage physical and psychological withdrawal symptoms. Organized treatment projects that focused on problem solving skills and creative thinking. Discussed with offenders how such issues as drug and alcohol abuse and anger management problems might have played roles in past criminal behavior Developed client treatment plans based on research, clinical experience and client histories. Guided clients in developing skills or strategies for dealing with problems. Understood and followed oral and written directions. Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

Prioritized and organized tasks to efficiently accomplish service goals. Identified needs of customers promptly and efficiently. EDUCATION AND TRAINING

Bachelor of Science

Social Sciences, Marygrove College, Detroit MI May 2020