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Cold Calling Account Management

Location:
Minneapolis, MN
Posted:
March 27, 2024

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Resume:

CHEVON COHEN

Buffalo, MN *****

ad4l0u@r.postjobfree.com / +1-763-***-****

SUMMARY

Army veteran Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. SKILLS

Safety and compliance

Bartending

Upselling

Event Planning

Military Experience

Banquet Experience

Leadership

Recruiting

Supervising

Events Management

Ordering bar supplies

Computer Networking

Classic cocktails

Extensive beer, liquor, and wine knowledge

Restaurant Management

Aloha POS

Micros POS

CRM software

Negotiation

Communication skills

Analysis skills

B2B sales

Sales

Outside sales

Door-to-door

Upselling

Construction sales

Project management

Restaurant experience

Project coordination

Sales management

Cold calling

Retail math

Presentation skills

Product demos

Inside sales

Phone etiquette

Construction estimating

Computer skills

Network development

Account Management

Revenue Generation

Customer Needs Assessment

Client Account Management

Sales closing

Lead Generation

Lead prospecting

Proposal Development

Customer Retention

Competitor research

EXPERIENCE

Sales Representative / C.I.C Concrete - Buffalo, MN 05/2020 - Current Developed and maintained relationships with existing clients to ensure customer satisfaction. Generated new sales leads through cold calling and networking activities. Conducted market research to identify potential customers and their needs. Developed customer segmentation strategies for CRM to maximize marketing efforts. CC

Analyzed customer data and identified trends to inform the design of the CRM platform. Assisted in setting up automated processes within the CRM system to improve customer experience. Developed and implemented strategies to meet sales quotas. Analyzed customer feedback to identify areas of improvement in product offerings. Identified and developed new sales opportunities within the construction industry. Assessed customer needs to determine appropriate product solutions. Negotiated contracts with customers, ensuring competitive pricing and terms of sale. Developed relationships with key decision makers in the construction industry. Salesman / Early Bird Tree Cutting - Albertville, MN 05/2022 - 10/2023 Identified and developed new markets for products or services. Developed and implemented sales strategies to increase market share. Established relationships with key clients, while maintaining existing customer base. Managed daily operations of sales department, including supervision of staff members. Conducted inventories on a regular basis to track stock levels. Demonstrated product features and benefits for customers' needs. Scheduled shifts for fellow associates during peak traffic times. Developed and implemented automated processes for customer data tracking and analysis. Maintained and updated customer relationship management software to ensure accuracy of customer information. Bartender / Villa - Albertville, MN 11/2020 - 06/2022 Supervised and trained staff on preparing and delivering drinks, handling food and money and setting up bar at beginning of shift and breaking down at end of shift to facilitate operations Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands

Developed new signature cocktails to support bar marketing brand and increase profits Designed special drink and cocktail offerings on monthly basis as part of seasonal offerings Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory

Completed accurate inventory records to thwart malicious activities and maintain organized and profitable establishment

Established rules for ejecting problem customers from bar to reduce liability and maintain pleasant environment Trained new bartenders on drink preparation, product promotion, garnish preparation and sanitation protocol Implemented drink prep procedures that significantly reduced wasted stock Maintained relationships with restaurant vendors to facilitate effective inventory management and implement cost controls

Upsold menu items to customers, driving up per sale revenues and maximizing profits Set up bar for operation, obtained cash bank and stocked service bar Kept alcoholic beverages well-stocked and organized to meet expected demands. Head Bartender/Bar Manager / SANDBAR & GRILL - Florida 05/2017 - 11/2019 Developed new signature cocktails to support bar marketing brand and increase profits Set up glassware, liquor and other necessary supplies for special events Set up bands and other entertainment with with multiple artist and managers, for both bars every weekend Operated efficiently in high-volume setting to prepare and serve more than 70 drinks per hour Trained 35 new bartenders on drink preparation, product promotion, garnish preparation and sanitation protocol Developed drink menu with creative cocktails, contemporary wines and craft beers Improved and applied social media marketing strategies to increase patronage Decreased waste, following strict recipes and drink measurement protocol Boosted bar profitability, mentoring team members on routine procedures and productivity strategies Recruited and trained new bartenders and barbacks and scouted and auditioned performers for various special events

Generated higher ticket averages by training employees on suggestive up-selling techniques Followed alcohol awareness procedures for preventing excessive guest intoxication Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory

Conducted regular inventories of bar and drink supplies to keep stock on hand and avoid expensive rush orders Upsold menu items to customers, driving up per sale revenues and maximizing profits. US Army Airborne Infantryman / US Army - Fort Benning, GA 05/2012 - 08/2017 Led fire team during infantry dismounted battle drills and situational training exercises Trained teams on emergency situation preparedness and integration of tactical planning, equipment maintenance and weapon use

Taught personnel to mitigate environmental hazards and properly use personal protective equipment such as chem gear for battle scenarios

Researched targets developed by various modes of intelligence to determine relevance to mission objectives and usefulness in field operations

Responded to emergencies with speed, efficiency and knowledgeable assistance Led basic reconnaissance operations and reported enemy movements to commanding officers Led fire teams during battle drills and training exercises Directed logistical training procedures in accordance with military regulations Performed as fire team member during situational training exercises and infantry dismounted battle drills Kept up-to-date on mission objectives by researching intelligence targets to understand significance in geopolitical context.

Performed airborne operations, including parachute jumps from aircrafts and static line jumps from towers. Monitored enemy movements and activities in the area of operation. Assisted in the preparation of defensive positions, such as trenches, bunkers, foxholes and minefields. EDUCATION AND TRAINING

Bachelor of Science in Hospitality Management Expected in 09/2024 Purdue University Global

CERTIFICATIONS

Driver's License

ADDITIONAL INFORMATION

Received A.A.M, Received C.I.B, Received Arcom, Received Army E.I.B



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