Autumn Patterson

*** ***** **, ***********, **, *7560, United States • 267-***-**** • ad4l08@r.postjobfree.com Customer direction

Shelf-cleaning

Excellent verbal communication

Heavy lifting

Money management

Customer service

Cash Handling

Cleaning and sanitizing

Cash register operations

Store cleanliness and appearance

Sales

Credit card authorizations

Order monitoring

Scanner operations

Bagging assistance

Order taking

Cleanliness

Creative problem solving

Store merchandise stocking

Basic math skills

Written and verbal communication

ID verification

Customer satisfaction

Professional appearance

Friendly demeanor

Customer service excellence

Early childhood development - Some college (No degree) Hillside High School - Durham, NC

Graduated high school got my diploma went to Durham tech to pursue my dream of teaching children went to school for early childhood development.

Cashier - January, 2023 to Present

Food Lion - Morrisville, NC

Credit cards, checks, gift cards, and coupons were all processed by me. Organized and reported financial data in order to keep track of payment histories and aid in sound financial accounting. Immediately informed the manager of any accidents, injuries, or unsafe working conditions. Keep checkout areas clean and orderly, as well as perform other cleaning tasks such as mopping floors and emptying trash cans. Provide excellent customer service by scanning and bagging groceries quickly and courteously, as well as answering phone calls. Processed new orders quickly and accurately, completing [Number]+ daily transactions. Helped customers by answering their questions and completing their requests. Greeted them and gave them product information as customers entered. Greeted customers with a smile and offered prompt and dedicated assistance. Provided attentive and skilled assistance to all customer needs. Checked customers' identification for proof of age and refused to sell alcohol or tobacco to minors. SKILLS

EDUCATION

WORK HISTORY

Food Service Worker - October, 2020 to May, 2021

La Farm Bakery - Raleigh, NC

Washed, peeled, cut, and measured the ingredients for the recipe. Cleaned the kitchen surfaces and equipment, took out the trash, and double-checked that all of the kitchen tools were in working order. Checked equipment like refrigerators and warming lamps for compliance with safe operating levels every [Timeframe]. Followed the health code's guidelines for sanitizing dining ware and kitchen equipment. Prepared ingredients and restocked supplies in preparation for anticipated busy periods during downtimes. Planned out how to plate hot meals and salads in an aesthetically pleasing manner. Meticulously prepared orders by slicing, weighing, and packaging cheeses and meats, and I calculated prices accurately. Increased customer satisfaction by following standard recipes and making adjustments based on individual customer needs. Went through the shelves and product cases looking for expired stock and discarded any that were outdated or spoiled. Kept track of expiration dates, rotated stock, and followed proper storage procedures to keep food from spoiling. Cleaned the walls, fans, and drains in the bakery coolers, display cases, and work area. Created attractive displays in cases and other customer-facing areas to promote new or high-value food items. Cleaned and sanitized work areas throughout the day and at the end of the day. Restocked condiments, beverages, and supplies while keeping the service areas clean. Housekeeper - May, 2019 to November, 2019

Sheraton Imperial Hotel Raleigh-Durham Airport at Research Triangle Park - Durham, NC Removed bed sheets and towels from rooms and used [Type] pre-treater prior to washing to restore all linens to pristine condition. Moved chairs, desks, and beds around rooms to clean behind and underneath furniture. Removed waste paper and other trash from premises to designated area. Picked up trash to keep the parking lot and garden areas free of debris. Interacted with guests in a positive manner, which increased customer retention by [Number]% when performing daily job tasks. Cleaned and stocked [Number] rooms per day by replacing used towels and linens, vacuuming floors, making beds, and restocking bathroom items.

Used a cloth to dust picture frames and wall hangings. Disinfected and mopped the bathrooms to keep the facilities sanitary and clean. Implemented new cleaning processes and team strategies to reduce weekly manpower requirements by [Number] hours. Cleaned the walls, carpets, and light fixtures on the spot. Rotated linens in storerooms and replenished supplies when they became depleted. Maintained the freshness of the bathrooms by cleaning, sanitizing, and replenishing supplies every [Timeframe]. Bedspreads, blankets, and mattresses were cleaned and replaced. Disposed of trash and recyclables every day to avoid waste buildup. All metal hardware fixtures were polished.

Vacuumed rugs and carpeted areas in offices, lobbies, and corridors. Used sanitizing products to clean bathrooms and kitchens, preventing the spread of germs and lowering the risk of illness. Operated power equipment tools such as backpack vacuums for up to [Number] hours per shift. Restocked room supplies such as facial tissues to add a personal touch with each job. Completed laundry services, paying close attention to the needs of various items, such as hand washing and dry cleaning. Polished windows and glass surfaces.

Was in charge of transporting cleaning supplies and equipment to and from the utility rooms. Preschool Assistant Teacher - January, 2020 to August, 2020 Kids 'R' Kids Learning Academy of RTP - Durham, NC Gathered educational materials and set up equipment in preparation for lessons. Organized and led [Type] activities to teach [Skill] to a class of [Number] students. Kept classrooms under control by clearly outlining expectations and reinforcing positive behaviors. Created portfolios to show each child's progress using [Software] and [Software]. Used play-based learning strategies, such as crafts and games, to provide a variety of learning opportunities. Observed children in order to identify those who needed extra help and devised strategies to help them. Assisted the teacher in developing lesson plans to meet each child's educational objectives. Collaborated with teaching staff to assess individual progress and make recommendations for appropriate learning strategies. Aided children's social and emotional development by encouraging empathy and positive self-perception. Kept classrooms clean and disinfected by disinfecting and sterilizing surfaces and toys. Taught students about basic concepts like shapes, numbers, and letters. Created written assessments of student performance based on observations in the classroom. Retail Associate - June, 2017 to November, 2017

Harris Teeter - Raleigh, NC

Kept the sales floor clean by straightening and facing merchandise. Promoted customer loyalty and consistent sales by providing friendly service and knowledgeable assistance. Answered questions about store policies and concerns to support positive customer experiences. Did stocking and quickly alerted management to low inventory levels. Stocked merchandise, clearly labeling items, arranging them by size or color, and putting together attractive displays each [Timeframe]. Greeted customers and assessed their requirements. Replaced out-of-stock items with new [Product or Service]s to satisfy dissatisfied customers. Used the POS register system to process information and merchandise. Was in charge of answering customer questions about merchandise and pricing. Approached each problem with a fresh mind and analytical strategies to quickly resolve concerns. Checked customer prices and processed sales by scanning barcodes. Assisted customers in completing purchases, locating items, and enrolling in reward programs in order to increase customer loyalty, satisfaction, and sales.

Stocked merchandise each [Timeframe], clearly labeling items, arranging according to size or color and preparing attractive displays. Stocked shelves and supplies and organized displays Walked around the sales floor in my assigned areas, looking for customer service opportunities and keeping the displays in good shape. Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers. Gave customers demonstrations and raised customer awareness, interest, and sales. Worked hard to achieve my goals, which included tracking down hard-to-find merchandise in a variety of locations. Approached customers who were browsing to initiate conversations in order to determine their purchasing preferences. Kept a clean personal appearance, modeled store outfits when working in the clothing department, and followed company policy by wearing uniforms.

Arrived early to work, checked for low inventory, learned about sales or special offers, and became aware of store issues. Knew how to operate a cash register, including how to process sales discounts and refunds. Used a POS register system to process information and merchandise. Organized the racks and shelves to keep the store looking nice. Shared my enthusiasm for the company's brand, products, services, and solutions with customers. Maintained customer satisfaction by promptly and professionally handling [Type] product returns.

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