ANTHONY STOKES

Memphis, Tennessee ***** 901-***-**** ad4kud@r.postjobfree.com

Professional Summary

Client Relations Specialist, Leadership Development and Training, Sales Channel Management, Financial and Account Acumen, Self starter with ability to multi task, Proficient in MS Office, Salesforce, Workday Specialist, Exceptional Negotiation Skills, Fast learner. Seeking to maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Accomplishments

Competed professionally in USA Track and Field in 100m, 200m and anchor leg on sprint relays with 4 National records.

Skills

Rate Negotiation

Software Expert

Account Management

Shipment Tracking

Price Quoting

Deadline Management

Data Entry

Route Optimization

Customer Engagement

Cold-Calling

Compliance Monitoring

Negotiation

Load Planning

Contract Management

Route Planning

Warehousing coordination

Process improvement

Client retention

Problem-solving abilities

Organizational skills

Freight documentation

Time management

Attention to detail

Work History

Freight Broker 08/2021 to Current

AMS Enterprises LLC

Research and negotiate freight rates and contract freight transportation services with motor carriers and prospect new clients to build book of business with suppliers, manufacturers and distribution

Establish long-term customer relationships through prompt and courteous service Oversee the hiring and training of new employees

Identify and implement opportunities for improvement with shippers and distributors. Increased client satisfaction by efficiently managing and resolving freight-related issues. Streamlined operations for improved delivery times through effective communication with carriers and clients.

Negotiated competitive rates with carriers, resulting in cost savings for customers. Expanded the company''s network of reliable carriers, improving overall operational efficiency. Monitored market and negotiated rates based on trends. Tracked shipments and trucks out on deliveries.

Regional Director of Sales 01/2019 to 08/2021

Elavon, Inc.

Provided consultation and product services for merchant service account and enhance profit and revenue streams for businesses and Corporations Led team of sales representatives who not only met but exceeded their goals by effective leadership and assisting with closing deals.

Implemented robust performance management systems to identify areas for improvement and support employee development.

Streamlined operations for improved efficiency by evaluating existing processes and introducing innovative solutions.

Increased regional sales by implementing targeted marketing strategies and fostering strong relationships with key clients.

Developed and executed successful business plans, resulting in increased market share and profitability.

Motivated employees through effective communication, recognition programs, and tailored incentive structures that aligned with corporate objectives. Analyzed market trends to inform strategic decision-making, adapting quickly to changing conditions for sustained success.

Championed organizational culture change initiatives that fostered collaboration, innovation, and continuous improvement across all levels of the organization. Regional Executive 03/2017 to 01/2019

Comcast

Trained new sales representatives on sales strategies and processes to close process gaps Assisted with closing deals and long term contracts with larger businesses and corporations Helped develop new networking partnerships to aid the team in more prospective clients and generate more revenue.

Increased regional sales by implementing effective marketing strategies and fostering strong client relationships.

Achieved territory expansion through targeted prospecting and successful contract negotiations.

Streamlined operations for improved efficiency by reorganizing team structure and implementing new processes.

Led successful product launches, coordinating efforts between marketing, sales, and production teams for seamless execution.

Facilitated open communication channels between departments for more efficient problem- solving processes.

Achieved sales goals and service targets by cultivating and securing new customer relationships.

Managed accounts to retain existing relationships and grow share of business. Senior Business Consultant 07/2015 to 03/2017

First Data Corporation – Memphis, TN

Improved client satisfaction by analyzing business processes and implementing customized solutions.

Streamlined operational efficiency through the development of strategic plans and identification of opportunities for growth.

Delivered successful projects by leading cross-functional teams and adopting best practices in project management.

Enhanced profitability with cost reduction initiatives, resource optimization, and process improvements.

Strengthened client relationships through effective communication, understanding their needs, and delivering tailored solutions.

Identified potential acquisition targets, conducting due diligence and negotiating deals to drive expansion efforts.

Conducted market research to identify emerging trends, providing valuable insights for clients seeking a competitive edge in their industry.

Bank Branch Manager 07/2011 to 07/2015

Bank Of America – Memphis, TN

Increased customer satisfaction by implementing new service protocols and streamlining branch operations.

Managed daily branch operations for optimal efficiency and performance, resulting in improved customer experiences.

Developed and executed strategies to grow the bank''s loan portfolio, expanding business opportunities.

Led a team of banking professionals, providing regular coaching and development opportunities for career growth.

Implemented risk management processes to identify potential risks, reducing losses and maintaining compliance with regulatory requirements. Optimized staff productivity through effective scheduling, task delegation, and performance monitoring.

Fostered strong relationships with clients by addressing their needs promptly and providing personalized financial solutions.

Collaborated with senior management to develop strategies for increasing market share and overall profitability.

Strengthened cross-selling initiatives by identifying customers'' financial needs and recommending suitable products or services.

Improved cash management procedures, ensuring accurate cash handling practices across all transactions within the branch.

Conducted regular audits of branch operations to maintain compliance with internal policies and external regulations.

Resolved escalated customer issues quickly and efficiently while demonstrating empathy towards clients' concerns resulting in higher customer retention rates. Education

Bachelor of Science: Business Administration 04/2006 Saint Augustine's University - Raleigh, NC

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