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Customer Service Operations Manager

Location:
Houston, TX
Posted:
March 25, 2024

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Resume:

AMAIRANI

GARCIA

713-***-****

ad4kqx@r.postjobfree.com

Houston, TX 77022

CONTACT

SKILLS

• Multilingual customer service

• Record keeping

• Business partnerships

• Sales and marketing aptitude

Recruitment and marketing

techniques

• New Technique Development

• Relationship Building

• Organization and Efficiency

• Inventory Management

• Reliable and Punctual

Proactive student with knowledge of asset management, asset workout/recovery and building code compliance. Aiming to leverage my abilities to successfully fill the vacancy on your team. Frequently praised for communication by my peers, I can be relied upon to help your team achieve its goals.

PROFESSIONAL SUMMARY

Lash Technician

Self-employeed, Houston

Operations Manager

Capex Construction Group, Houston, Tx

Leasing Agent

Texas Excel Property Management, Houston

EXPERIENCE

February 2021 - Present

• Retained members by delivering exceptional service for lash needs Educated customers on proper aftercare to maintain quality and cleanliness of eyelashes

• Sanitized and sterilized equipment and station according to state laws

• Attended training classes to learn and improve techniques

• Asked open-ended questions to understand customer needs and style. July 2022 - November 2023

• Managed the daily operations of multiple departments to maximize efficiency. Managed the operations of a large team, overseeing daily activities and long- term projects.

Developed and maintained relationships with customers and vendors for successful project completion.

Tracked company inventories and ordered new products to replenish equipment

• levels.

Conducted regular walkthroughs and inspections of company facilities to verify adherence to safety standards.

February 2021 - June 2022

Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems

Led property tours to showcase amenities to prospective tenants and offered

• valuable information regarding major features

• Contacted and followed up with tenants on renewal notices

• Conducted background checks on applicants.

Store Manager

Metro by T-Mobile, Houston

Receptionist

All Ages Driving School, Houston

August 2019 - February 2021

Processed daily paperwork, balanced register drawers, produced staffing schedules and prepared deposits

• Managed inventory tracking and physical inventory counts to minimize loss Generated repeat business by responding to customer concerns with friendly

• and knowledgeable service

Answered product questions with up-to-date knowledge of sales and promotions.

July 2017 - September 2018

• Scheduled and confirmed appointments

• Answered and directed incoming calls using multi-line telephone system Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules

• Processed payments and updated accounts to reflect balance changes. Barbering

Premier Barber College, Houston, Tx

High School Diploma in US

Aldine High School, Houston, TX

EDUCATION

August 2019

June 2017



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