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Customer Service Business Development

Location:
Al Dafna, Qatar
Posted:
March 25, 2024

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Resume:

ZAHID KHAN

Personal details

ZAHID KHAN

ad4kpk@r.postjobfree.com

+92-323-*******

+974********

House No 3 Hamid Colony

Main Dalazak Road Peshawar

city Pakistan

April 5, 1977

Pakistani

Passport No: ZS4117863

Martial Staus: Married

Skills

Business Management

Financial Management

Product branding

kabuli pulao

BBQ

ROSH

Karahi

Chapli Kabab

Professional Summary

Highly skilled and dedicated professional with extensive experience in business ownership and management, encompassing 15 years as the Owner of Afghan Dastarkhwan Restaurant and 5 years as a Store Keeper at Khuzama Njad Trading and Contracting Company. Adept at overseeing all aspects of business operations, including business development, financial management, menu development, customer service, staff management, compliance, marketing, quality control, inventory management, and community engagement.

Experience

Owner (15 years)

Afghan Dastarkhwan Restaurant

As the owner of Afghan Dastarkhwan Restaurant for 15 years, Mehmood has been responsible for overseeing all aspects of the business. His role has involved managing day-to-day operations, including but not limited to:

1. Business Development: Identifying new business opportunities, developing strategies to attract and retain customers, and expanding the restaurant's reach in the market.

2. Financial Management: Managing the restaurant's finances, including budgeting, forecasting, and ensuring profitability. This includes overseeing payroll, expenses, and revenue tracking. 3. Menu Development: Working with chefs to develop and update the restaurant's menu, ensuring it meets customer preferences and market trends.

4. Customer Service: Ensuring high levels of customer satisfaction by maintaining quality standards, handling customer feedback and complaints, and training staff in customer service best practices. 5. Staff Management: Recruiting, training, and managing a team of employees, including chefs, servers, and support staff. This includes scheduling, performance evaluations, and fostering a positive work environment.

6. Compliance and Regulations: Ensuring compliance with food safety regulations, health codes, and other legal requirements. 7. Marketing and Promotion: Developing marketing strategies to promote the restaurant, including advertising, promotions, and partnerships with other businesses.

8. Quality Control: Maintaining high standards of food quality, presentation, and service to uphold the restaurant's reputation. 9. Inventory Management: Monitoring and managing inventory levels, ordering supplies, and controlling costs.

10. Community Engagement: Engaging with the local community through events, sponsorships, and partnerships to enhance the restaurant's reputation and visibility.

11. Command (kabuli pulao, BBQ, ROSH, Karahi, Chapli Kabab) Store Keeper (5 Years)

Khuzama Njad trad And counteracting company

As a Store Keeper at Khuzama Njad Trading and Contracting Company Languages

English

Urdu

Pashto

Arabic

Persian

Hobbies

Reading

Traveling

Sports

for 5 years, Mehmood was responsible for managing inventory and ensuring the smooth operation of the company's store. His role involved: 1. Inventory Management: Maintaining accurate records of incoming and outgoing inventory, monitoring stock levels, and ordering supplies as needed.

2. Stock Control: Ensuring that stock is stored safely and securely, and conducting regular stock checks to identify and resolve discrepancies.

3. Goods Receipt: Receiving and inspecting incoming goods, verifying quantities and quality, and recording items received. 4. Dispatching Goods: Packing and preparing goods for dispatch, ensuring they are correctly labeled and documented. Education

Bsc (Bachelor Degree)

University of Peshawar Pakistan



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