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Data Entry Customer Service

Location:
Memphis, TN
Posted:
March 25, 2024

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Resume:

PROFESSIONAL SUMMARY

Faithful worker with knowledge of customer service, data entry, and

records management. Highly organized and self-determined with excellent communication and interpersonal skills.

EXPERIENCE

Shipping Clerk

February 2023 - February 2024 AlumaForm, Memphis, US Recieving Data Entry Clerk

March 2021 - February 2024 AlumaForm, Memphis

Production Worker

January 2020 - January 2021 Provide Staffing, Memphis Package Operator

June 2018 - December 2019 Simos Solutions, Memphis

Accurately tracked and managed shipping information, including tracking numbers, package contents and delivery dates

• Generated bills of lading and commercial invoices to route packages Processed paperwork associated with receiving and shipping operations

• Packed, sealed, and labeled customer orders to prepare for shipping Expertly operated multiple software programs to process orders, generate labels and track shipments.

Maintained data entry requirements by following data program techniques and procedures.

Utilized multiple software programs to manage data entry functions.

Trained new team members in company policies and established work processes.

Processed customer orders accurately and efficiently, ensuring that all required fields were completed correctly.

Working in a fast-paced environment meeting daily production objectives.

Loaded and unloaded items from conveyor belts onto pallets for shipment or storage.

Packaged products according to customer requirements using appropriate materials.

CONTACT

901-***-****

ad4kph@r.postjobfree.com

Memphis, TN 38118

SKILLS

• Teamwork and Cooperation

• Customer Service

• Computer Literacy

• Organizational Skills

KAMEISHA JOHNSON

Security Officer

June 2014 - April 2017 Central Defense Security, Memphis Customer Service Clerk

July 2004 - June 2014 Burlington, Memphis

Trained and mentored new staff members in all aspects of production operations.

Organized and managed production teams to ensure efficient workflow.

Packaged, labeled, weighed/measured materials to prepare items for delivery.

Patrolled assigned areas on foot or in a vehicle to monitor safety and security of personnel and property.

Observed, reported and documented suspicious activities to management.

• Maintained daily logs of all activity occurring on the premises. Performed routine checks of fire alarms, door locks, lighting systems and surveillance equipment for proper functioning.

Trained new hires on proper use of security equipment such as cameras, radios and alarm systems.

Greeted customers warmly upon entering the store and offered assistance as needed.

Processed payments accurately via cash, check or credit card and debit card transactions.

Answered incoming calls promptly, courteously and professionally while following standard procedures.

Participated in team meetings to discuss strategies for improving customer service processes.

EDUCATION

High School Diploma

May 2007

Wooddale High School, Memphis, TN



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