Data Entry Customer Service
Resume:
PROFESSIONAL SUMMARY
Faithful worker with knowledge of customer service, data entry, and
records management. Highly organized and self-determined with excellent communication and interpersonal skills.
EXPERIENCE
Shipping Clerk
February 2023 - February 2024 AlumaForm, Memphis, US Recieving Data Entry Clerk
March 2021 - February 2024 AlumaForm, Memphis
Production Worker
January 2020 - January 2021 Provide Staffing, Memphis Package Operator
June 2018 - December 2019 Simos Solutions, Memphis
Accurately tracked and managed shipping information, including tracking numbers, package contents and delivery dates
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• Generated bills of lading and commercial invoices to route packages Processed paperwork associated with receiving and shipping operations
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• Packed, sealed, and labeled customer orders to prepare for shipping Expertly operated multiple software programs to process orders, generate labels and track shipments.
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Maintained data entry requirements by following data program techniques and procedures.
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Utilized multiple software programs to manage data entry functions.
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Trained new team members in company policies and established work processes.
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Processed customer orders accurately and efficiently, ensuring that all required fields were completed correctly.
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Working in a fast-paced environment meeting daily production objectives.
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Loaded and unloaded items from conveyor belts onto pallets for shipment or storage.
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Packaged products according to customer requirements using appropriate materials.
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CONTACT
*******************@*****.***
Memphis, TN 38118
SKILLS
• Teamwork and Cooperation
• Customer Service
• Computer Literacy
• Organizational Skills
KAMEISHA JOHNSON
Security Officer
June 2014 - April 2017 Central Defense Security, Memphis Customer Service Clerk
July 2004 - June 2014 Burlington, Memphis
Trained and mentored new staff members in all aspects of production operations.
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Organized and managed production teams to ensure efficient workflow.
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Packaged, labeled, weighed/measured materials to prepare items for delivery.
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Patrolled assigned areas on foot or in a vehicle to monitor safety and security of personnel and property.
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Observed, reported and documented suspicious activities to management.
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• Maintained daily logs of all activity occurring on the premises. Performed routine checks of fire alarms, door locks, lighting systems and surveillance equipment for proper functioning.
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Trained new hires on proper use of security equipment such as cameras, radios and alarm systems.
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Greeted customers warmly upon entering the store and offered assistance as needed.
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Processed payments accurately via cash, check or credit card and debit card transactions.
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Answered incoming calls promptly, courteously and professionally while following standard procedures.
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Participated in team meetings to discuss strategies for improving customer service processes.
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EDUCATION
High School Diploma
May 2007
Wooddale High School, Memphis, TN
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