Medical Assistant Customer Service
Resume:
Therese M. Meziere
Port Richey, FL 34668 US
Phone: 727-***-****
E-mail: **************@*****.***
Objective
To utilize my knowledge, skills, and abilities as a medical assistant.
Ability Summary
•Ability to communicate effectively with patients and all levels of personnel in a professional, courteous, and effective manner with proficient customer service skills.
•Ability to multi-task in a high paced environment with good organizational skills and attention to detail maintaining the ability to prioritize.
•Ensure all cash, adjustments & refunds are posted to system before the close of each day and month.
Employment History
Medical Assistant
11/2011 -12/2013 Greenbrook Medical Center
•Completed administrative assistance in every aspect of the office.
•Maintaine phones and scheduled appointments, while greeting the patients for there doctor visits, or any triages that walked in or called.
•Verifying insurance on patients with a Humana PPO plan.
•Calling the insurance company to see why we have not received payment on patients.
•Took vitals, collected specimens, blood draws, maintained patients records.
•Performed EKG's and PFT's on patients when needed.
•Assisted with referrals when needed.
•Assisted with billing when needed.
•Assisted with requirements that are needed for Humana end of the year request.
Medical Assistant
06/2020 – 04/2012
My Care Medical
Lutz, FL
•Completed administrative assistance in every aspect of the office.
•Maintained phones and scheduled appointments, while greeting the patients for doctor with total customer service to create a comfortable environment.
•Verifying insurance on each patient that arrived in the office.
•Took vitals, collected specimens, light blood draws, maintained patients records.
Balanced books and the end of the day to make nightly deposits.
Medical Assistant
09/2009 - 03/2011
Gulfview Walk In Clinic
New Port Richey, FL
•Completed administrative assistance in every aspect of the office.
•Maintained phones and scheduled appointments, while greeting the patients for doctor with total customer service to create a comfortable environment.
•Verifying insurance on each patient that arrived in the office.
•Took vitals, collected specimens, light blood draws, maintained patients records.
•Balanced books and the end of the day to make nightly deposits.
Medical Assistant
01/2006 - 03/2009
Allergy, Asthma & Immunology Clinic
New Port Richey, FL
•Completed administrative assistance in every aspect of the office.
•Maintained phones and scheduled appointments, while greeting the patients for the doctor with total customer service to create a comfortable environment.
•Filed all insurance claims and benefits for the patients. Maintained all patients files.
•Followed up on collections, balanced books for day's end deposits.
•Responsible for collecting old balances and bringing the patient's past due amounts current.
Medical Assistant
09/2001 - 12/2003
Southwest Physician Group
Oak Lawn, IL
•Strong phlebotomy skills. Took vitals, collected Specimens for urinalysis, glucose testing.
•Maintained patient's medical files.
•Maintained and prepared exam rooms for next patients.
•Administered various injections for the patients.
•Maintained the phones and scheduled appointments for patients.
•Verified and filed insurance claims. Wrote referrals for HMO patients. Followed up on patients billing and collections.
•Maintained the patient charts for audits, as well as the medication samples for dates and audits.
Medical Assistant
05/2001 - 07/2001
Midwest Physician Group
Chicago, IL
•Strong phlebotomy skills. Took vitals, collected specimens for urinalysis, and glucose testing.
•Maintained patient's medical history.
•Maintained and prepared exam room for the next patient.
•Maintained the phones and scheduled appointments for patients. Maintained patients files.
Sales Representative
12/1997 - 10/1998
K-mart
Chicago, IL
•Worked a very busy cash register while maintaining a professional customer service attitude.
•Balanced receipts at shift end.
•Maintained cleanliness of the department, and made myself readily available to assist in other departments if necessary.
Data Entry Operator
06/1992 - 05/1997
United Parcel Service
Hinsdale, IL
•Data entry. Balancing records and C.O.D.s at end of business day.
Education and Trainings
Completion Date
Issuing Institution
Qualification
Course of Study
2000
Robert Morris College
Associates Degree
Medical Assistant
01/1998
Morraine Valley College
1 Year of College or a Technical or Vocational School
EMT-B Certification
References Available on Request
Contact this candidate