Client Support Case Management

SH

STACEY HAGERTY

**********@*****.*** 503-***-**** Cloverdale, OR 97112

Detail-oriented Direct Care Worker supports daily living activities and provides transportation to enhance client well-being. Seasoned care expert experienced with developmentally disabled clients. Committed to promoting comfort with dignity and compassion.

Documentation And Reporting

Positive Reinforcement

Personal care assistance

First-aid and CPR

Social Skills Development

Goal setting and planning

Community activities

Case management experience

Adaptive equipment use

Client Support

Charting and documentation

Behavior redirection

Rever Grand Inc. Tillamook, OR

DSP Direct Support Person

06/2022 - Current

Developed positive relationships with clients and their families by understanding individual needs and preferences.

Instructed clients on how to use adaptive equipment or mobility devices safely and effectively.

Implemented behavior modification techniques designed to improve client's overall functioning level.

Administered medications according to physician orders, ensuring accuracy in dosage amounts and frequency of administration. Created detailed progress reports for each client documenting any changes in behavior or development of new skills and abilities over time. Early Learning Center Hebo Nestucca

Administration Assistant

09/2020 - 08/2022

Created and distributed documents, such as agendas and meeting minutes. Assisted with the preparation of reports, presentations, and spreadsheets. Organized and maintained files, including electronic records. Managed daily calendars for multiple staff members. Answered incoming calls in a professional manner.

Provided administrative support to management team. Prepared invoices, expense reports, memos, letters, and other documents using Microsoft Office Suite applications.

Performed data entry tasks accurately within specified timeframes. Processed incoming mail on a daily basis and responded to inquiries from internal and external customers in a timely manner. Scheduled appointments for department personnel as needed. Greeted visitors in a courteous manner and provided assistance when necessary.

Ordered office supplies as needed to maintain adequate inventory levels. Supported HR functions by preparing new hire packets and conducting Summary

Skills

Experience

onboarding activities.

Assisted with special projects as requested by management team. Greeted visitors or callers to handle questions or direct to appropriate staff. Organized both physical and digital files and updated reports to coordinate project materials.

Answered phone calls and emails to provide information, resulting in effective business correspondence.

Linn Benton Community College Albany, OR

Associate of Applied Science in CNA Certified Nursing Assistant 06/1996

Education and Training

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