Deepak Kuttin Work Status: US Citizen

ad4knv@r.postjobfree.com

Mobile: 404-***-****

Summary:

14+ years of experience in Software Quality Assurance, Testing and Automation, Design and Development of Test Plans, Test Procedures and Test Cases.

8+ years of experience in testing Siebel-CRM Applications.

7+ years of experience in Middleware, AIA and BRM Applications

8+ Months of experience in configuring Management.

7+ years of experience in Administrating ALM.

2+ years of experience in Firmware testing.

2+ years of experience in Jira Administration.

3+ years of experience in Load, stress and Performance testing.

Extensive experience in testing applications using Rational Tools like Rational Test Manager, Defect Tracking Tool Rational Clear Quest, and Mercury interactive testing tools like Quick Test Pro 6.5/8.0, Win Runner, UFT, Test Director 7.6/8.0 and Load Runner. Also Tested using Selenium, Appium, TestNG, SoapUI, Jmeter and BadBoy.

Extensive experience in CI/CD, Also used Jenkins and Maven to automate the build processes.

Experience in functional, performance, UAT, Regression testing of Siebel applications testing of Siebel applications during configuration, integration with legacy applications and ERP back office applications.

In-depth knowledge of SQL, PL\SQL, stored procedures and RDBMS concepts.

Thorough knowledge of core Siebel Data Model, EIM and Workflow Manager.

In-depth Techno-functional knowledge in Call Center, Sales and Field Services and industry specific applications like Life Sciences and Order Management.

Extensively worked with Accounts, Contacts, Opportunities, Orders, Payment, Service Requests and Activities.

Strong communication skills and flair for convincing people with logical reasoning.

Ability to rapidly learn & apply new technologies and improve processes to make an impact as a productive individual contributor as well as team player.

Skills:

Industry Applications: Siebel 7.x, Siebel 8.x, Call Center, eAutomotive, eServices, eSales

Business Area: CallCenter, Quote,OrderManagement,Opportunity Management, Campaign Management.

Software Development: Use-case Analysis, Reviewing, Testing.

Platforms: AIX, UNIX, Windows 2000\NT\2003\XP

Databases: Db2 7/8, MS-SQL, Oracle 9i/8i, MS Access

Languages: C, C++, SQL, PL/SQL, JAVA, eScript, UML

Testing Tools: QC/UFT, Rational Test Manager, Rational ClearQuest, Test Director,QTP, Silk,WinRunner, Load Runner, QA load, QEngine, Fogbugz, Test Log. Web Load, Selenium, Appium, TestNG, Jmeter, Open Script, Oracle Application Testing Suite, Soap UI and BadBoy.

Work Experience:

Verizon Connect/ Verizon Telematics/ Hughes Telematics, Atlanta, GA (Oct 09 _ Till Date)

QA Tech Lead (Web Application Testing / Mobile Application Testing / Service Layer Testing / Firmware testing/ Data Base Testing / Business Intelligence testing):

Environment:

Windows XP/7/10/11, Ubuntu, Quality Center, Version One, PLM, Top Team, Issue Track, Open Script, Oracle Application Testing Suite, Selenium, SoapUI, JMeter, BadBoy, Siebel CRM, BPEL, Middleware, AIA, BRM, OID, LDAP Browser, CCA, Mobile Application, Appium, ALM, UFT, Eclipse, Android Development Studio, TestNG, Jenkins and Maven

Responsibilities:

Performed various types of testing, developed automated tests and Verified bugs on various Internet based applications and Managed Offshore Team,

Build and trained Onshore and Offshore team from scratch.

Instrumental in saving more than $500K by not taking more space than required in AWS cloud.

Advised Dev team based on the security scan results.

Successfully able to mitigate multiple conflicts.

Managed to build two data centers from scratch.

Performed regression testing for different Versions using automated and manual tests.

Created projects, screens, workflow and others in Jira as an Administrator.

Managed and Performed automated test in complex device firmware.

Extensively used splunk to pinpoint the issues across various systems.

Displayed graphical results using Grafana and influx DB.

Maintained multiple jobs using Jenkins.

Automated the functional tests using Open Scripts, Selenium, BadBoy, Appium, Web driver, TestNG and Eclipse

Performed back-end testing into SQL.

Performed Service Layer testing into SoapUI and Oracle BPEL.

Performed in Mobile Application testing using Appium, Web driver, TestNG and Eclipse.

Used Continuous Integration and Continuous Delivery concept using Jenkins and Maven.

Performed Load Testing, Stress Testing, Performance Testing using Jmeter, Oracle Application Testing Suite and Performance Center 12.0

Trained Offshore and Onsite QA Team

Managed up to 80 member team – Onsite and Offshore.

Successfully completed two data center migration project.

Conducted weekly Scrum meetings and walkthroughs.

Managed and supervised OffShore QA Team & OnShore QA Team.

Executed web tests across various platforms and browsers including Windows, Mac, IE 6.0/7.0/8.0, Firefox, Safari etc

Involved in GUI testing, code walkthroughs, functional walkthroughs, and integration testing.

Used Quality Center / Application Lifecycle Management (ALM), Issue Track, PLM, Top Team to track, analyze and document defects.and requirements.

Worked as an ALM Admin to support the team.

Analyze business requirement documents in order to understand objectives and tasks of the testing team.

Created test cases based on business requirements for both the integration and system phases of testing.

Performed interface testing to ensure the interconnections between application functions.

Conducted different tests like Black Box Testing, Regression Testing, Integration testing and System Testing.

Tested Work Flow policies and processes.

Interacting with developers to resolve the technical issues.

Performed End-to-End testing manually.

Education :

Bachelor of Science in Computer Science.

Certificate courses in AWS, C++, Visual Basic, Networking and Linux.

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