Amr Mahmoud Darwish

+1-347-***-****

New York, United States

*/**/****

ad4knk@r.postjobfree.com

Objective: I am currently looking for a full time position in an environment that offers greater challenges, increased benefits, and the opportunity to help the company advance efficiently and productively.

Areas of expertise: Customer Services, Customer Relations/Escalations, Administration, Sales, Marketing, Data Entry, Accounting and Finance

Education: Bachelor’s degree from Cairo university, department of accounting (2008 - 2012) INDUSTRY EXPERIENCE

- Accounting at Vero Corporate, Food industry (2018 – Till Present)

Worked in a team of (20) members:

Making invoices by a system

Revise Casher invoices with accounts system and making necessary transactions with banks

Making Salaries

- Customer service at limo service (2017 - 2018)

Serviced Community Admin accounts, processed emails and complaints, handled escalations when necessary

Managed Customer relations, answered questions however they come in (Facebook, Twitter, e-mail… etc.) and managed other online feedback forms.

- Sales area manager at Domty food industry (august 2015 - march 2016)

Searching for new companies to deal with our company

Making deals with agents

Responsible for all distribution process

Maintaining positive business relationships to ensure future sales

- Sales rep at Mag food industry (may 2014 - July 2015)

Selling products and services

Perform cost-benefit and needs analysis of existing/potential customers to meet their needs

Establish, develop and maintain positive business and customer relationships

- Sales agent at MetLife insurance (June 2013 - March 2014)

Scanning new areas to gain new clients.

Scheduling regular visits and calls for existing clients.

Selling, Closing deals and follow up after receiving goods. Courses:

- General English at Berlitz

- Conversation English at AUC

- ICDL (Word, Excel, Powerpoint)

Languages:

- English: (Excellent)

- Arabic: Mother Language

Skills:

- Verbal communication and telephone skills

- Teamwork & Individual skills

- Commitment and determination

- Attention to detail

- Independence

- Ability to work under pressure

- Ability to meet deadlines

- Fast Learner

- Multitasking skills

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