Lydia Voss

ad4kk9@r.postjobfree.com

*** ****** **** ** * Apt 278

Little Canada, Minnesota 55117

United States of America

Cell: 715-***-****

Summary:

Highly motivated and organized professional eager to join a patient service representative/receptionist role. Specialties include meeting deadlines, strong in customer service, computer, and tech savvy, and have knowledge in medical terminology. Seeking an opportunity to show my friendly and empathetic personality in the healthcare field. Providing excellent and quality care to patients is extremely important to me. Professional Experience:

Walmart Digital Personal Shopper (November 2022 – Present)

• Pick and fulfill customers’ orders that they place online

• Refund customers’

• Answer the phone to assist customers’ questions regarding their orders Walmart Apparel Team Lead (April 2022-November 2022)

• Made a daily plan with what tasks needed to be done and had my associates assigned to one or two each

• Worked on freight and apparel rolling racks

• Zoned and work on setting mods throughout apparel

• Did my associates attendance and time off requests by approving or rejecting them

• Had difficult conversations as need with associates Walmart Digital Personal Shopper (June 2020-April 2022)

• Pick and fulfill customers’ orders that they place online

• Refund customers’

• Answered the phone to assist customers’ questions regarding their orders Walmart Apparel Associate (May 2017-June 2020)

• Answered and transferred any incoming calls at the fitting room

• Worked on returns, zoning, rolling racks, and freight McDonald’s Cashier/Drive Thru Cashier (September 2016-May 2017)

• Took customers’ orders at the front counter and in the back drive thru

• Gave them the correct change back or processed their card payments

• Made the French fries sometimes

Education:

Associates of Science and Liberal Arts in Generals (August 2018-December 2020) Chippewa Valley Technical College in River Falls, Wisconsin Prescott High School in Prescott, Wisconsin (September 2014-May 2018) Key Skills:

• Passionate about the healthcare field

• Extremely empathetic

• Organized and timely

• Friendly

• Good communicator

• Customer service