CONTACT

ad4kk8@r.postjobfree.com

1-973-***-****

Newark, New Jersey 07108

EDUCATION AND TRAINING

**/****

High School Diploma

Malcolm X Shabazz High School

Newark, NJ

Some College (No Degree) - Office - Administration

KATHERINE GIBBS - BUSINESS OFFICE

Montclair, NJ

SUMMARY

I have a combined work experienced for over 25 years with insurance claims, customer service, front reception, and office administrative skills within all office environments – My objective is to find a position that aligns with my prior experience and encourage advancement opportunities

SKILLS

Accident Investigations

Coverage Assessments

Settlement Determinations

Documentation Review

MS Word, Excel, Lotus Notes, Outlook, Wins, AS400, Mainframe, Citrix, Caretech, Risktech, RSG, Sigma Encore, ODM, Content Manger, Work Comp, General Liability, Knowledgeable of Most Internal Systems, And Able To Complete Special Tasks When needed

EXPERIENCE

GL Claims Specialist

Crawford & Company/Broadspire Berkeley Heights, NJ

2015 - 2020

Medical Recall Claims, Initial Contact, Coverage Confirmation, Set Reserves, Investigate, Analyze, Manage/Update Information, Utilize Best Practices and Resolve Claims • Authorized/Scheduled Appointments • Updated Error and Medical Reports • Bill Payments, Claimant Reimbursements and Data Entry • Escalate To Management When Needed • Completed Special Tasks Upon request

GL Claim Specialist & Office Administration

Crawford & Company/Broadspire Berkeley Heights, NJ

2010 - 2015

Asbestos Claims • Initial Contact, Coverage Confirmation, Set Reserves, Investigate, Analyze, Manage/Update Information, Utilize Best Practices and Resolve Claims • Authorized/Scheduled Appointments • Updated Error and Medical Reports • Bill Payments, Data Entry • Claimant Reimbursements, and Escalate To Management When Needed • Completed Special Task Upon Request

WC Claim Specialist - Office Administration

Crawford & Company/Broadspire Berkeley Heights, NJ

2006 - 2010

Initial 3pt Contact, Coverage Confirmation, Update Claim Information and Claimant Information Management • Authorized/Scheduled Appointments • Managed Return To Work Status and Error • Bill Payments, Data Entry • Escalate To Management When Needed • Completed Special Task Upon Request

Assistant Med Only TCM

Crawford & Company/Broadspire Berkeley Heights, NJ

2002 - 2006

Med only Claim Handling • Completed 3-point contact (claimant, employer, witness) • Updated Error/RTW Reports • Data Entry • Escalate to Sr. TCM's When Needed • Admin Support

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MARYAM MULLINS

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