Tammy Plattenburg
I am now certified Patient Assistant Resource Educator and Pharmaceutical Advocate Indigent along with Mindful Meditation Certificate and Life Coach. Livingston, TX 77351
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A highly talented Medical Assistant and Phlebotomist, with huge experience in performing patient screening Medical clinical duties screening as assigned collection handling process patient laboratory specimen', including phlebotomy and performing patient in house laboratory testing and injections Authorized to work in the US for any employer
Work Experience
Financial Counseling Pharmaceutical Patient Advocate Indigent Program Huntsville Memorial Hospital (CHC) - Huntsville, TX November 2016 to Present
Administrative Duties (may include, but not limited to)
• Using computer applications
• Basic Microsoft Office (Word, Excel)
• Basic knowledge of government programs
• Intermediate analytical and mathematical skills
• Intermediate writing skills
• Ability to prioritize and manage multiple tasks with efficiency
• Answering telephones
• Welcoming patients Indigent and Charity
• Updating and filing patient medical records
• Coding and filling out insurance forms
• Scheduling appointments
• Handling correspondence, billing, and bookkeeping
• Evaluate application and process in compliance to Pharmaceutical Company policies. Analyzes ans assesses tax returns,income and other livings expenses to approve or deny medication at local pharmacies
• Shop local pharmacy prices to help patient receive fare pricing on medication.
• Transmitter prescription refill as directed
• Ship and Receive Medication to and from Manufacturer
• Inventory or destroy expired medications
SHEPHERD FAMILY HEALTH CLINIC
WOODROME MEDICAL - Shepherd, TX
March 2013 to January 2016
Responsibilities
Obtain:
accurate patient data Medical History, explain financial responsibility verify insurance, collections, explain legal forms, schedule diagnostic testing or create a package for testing later date, interpretation of physician order Great use of medical terminology, type 50 wpm, uses of PC/CPT, telephone etiquette, communication skills assist the transportation of patient to rooms or Emergency room, energetic reliable recognized for assuming additional responsibilities,use of Microsoft Word, E clinical, Paragon. Accomplishments
Able to train other new employees. Inventory and Ordering Skills Used
Ortho Tech, casting legs arms wrist, IV therapy, minor surgery, suture removal, draw blood, EKG's, in house swabs, smears, diabetes teaching, faxing, typing, filing, data entry, scheduling working front of office.Medical Office Management
Medical Billing & Coding
Medical Records Management
Data Entry (50 WPM)
Bookkeeping & Filing
Taking Patient Vitals
Blood Draws
Injections
Patient Scheduling
Ancillary Testing
Patient Education
HIPAA & JCAHO Knowledge
Hotel Front Desk Clerk, Sale Management, FMLA LEAVE Holiday Inn - Livingston, TX
September 2000 to February 2005
Responsibilities
My starting position hired as a Front Desk Clerk which I greeting guess issues room keys, book reservations, answers questions about the local area, process payments, then moved to hotel sales management, I seek out local and state wide business looking for a group rates that would accommodate the needs of hotel stays, plan sales promotions, newsletters, set sale goals, make travel for large groups, have discount sale plans. also I planned other local and out state guess with accommodation to have party business meeting book and processing payments. Accomplishments
Sales Hero award for having sold out hotel in more than one time Skills Used
Telephone etiquette, great communication skills, basic math, computer skills, Sales experience able to implement a plan of sales goals, write basic newsletter for area and guest, be able to do local and state sales blitz
Medical Assistant and Receptionist
Memorial Medical Hospital - Livingston, TX
1993 to 2000
Responsibilities
Obtain:
accurate patient data Medical History, explain financial responsibility verify insurance, collections, explain legal forms, schedule diagnostic testing or create a package for testing later date, interpretation of physician order Great use of medical terminology, type 50 wpm, uses of PC/CPT, telephone etiquette, communication skills assist the transportation of patient to rooms or Emergency room, energetic reliable recognized for assuming additional responsibilities,use of Microsoft Word, E clinical, Paragon. Medical Assistant
Dr M Garnepudi OB-Gyn - Cleveland, TX
January 1999 to April 1999
Responsibilities
Medical Office Management
Medical Billing & Coding
Medical Records Management
Data Entry (50 WPM)
Bookkeeping & Filing
Taking Patient Vitals
Blood Draws
Injections
Patient Scheduling
Ancillary Testing
Patient Education
Rotate Clinics
Doppler Measurement Fetus Monitoring recording and size Labs
Accomplishments
Doppler Measurements Fetus Monitoring recording and size chart readings Skills Used
Responsibilities
Report to clinical coordinator or practice administrator
• Perform nursing procedures under supervision of physician or physician assistant
• Assist physician and physician assistant in exam rooms
• Escort patients to exam rooms, interviews patients, measure vital signs, including weight, blood pressure, pulse, temperature, and document all information in patient’s chart
• Give instructions to patients as instructed by physician or physician assistant
• Ensure all related reports, labs and information is filed is available in patients’ medical records prior to their appointment
• Keep exam rooms stocked with adequate medical supplies, maintain instruments, prepare sterilization as required
• Take telephone messages and provide feedback and answers to patient/physician/pharmacy calls
• Triage and process messages from patients and front office staff to physicians and physician assistants
• Maintain all logs and required checks (i.e. refrigerator temperatures, emergency medications, expired medications, oxygen, cold sterilization fluid change, etc.)
• All other duties as assigned by clinical coordinator or practice administrator Medical Assistant
DR G BORTHARKURI - Livingston, TX
March 1998 to August 1998
Responsibilities
Responsibilities
Report to clinical coordinator or practice administrator
• Perform nursing procedures under supervision of physician or physician assistant
• Assist physician and physician assistant in exam rooms
• Escort patients to exam rooms, interviews patients, measure vital signs, including weight, blood pressure, pulse, temperature, and document all information in patient’s chart
• Give instructions to patients as instructed by physician or physician assistant
• Ensure all related reports, labs and information is filed is available in patients’ medical records prior to their appointment
• Keep exam rooms stocked with adequate medical supplies, maintain instruments, prepare sterilization as required
• Take telephone messages and provide feedback and answers to patient/physician/pharmacy calls
• Triage and process messages from patients and front office staff to physicians and physician assistants
• Maintain all logs and required checks (i.e. refrigerator temperatures, emergency medications, expired medications, oxygen, cold sterilization fluid change, etc.)
• All other duties as assigned by clinical coordinator or practice administrator Accomplishments
Learned how to assist physician on patient stress test and record reading make appointments for pre- surgery.
Medical Assistant
Memorial Medical Hospital - Livingston, TX
May 1993 to July 1998
Responsibilities
Report to clinical coordinator or practice administrator
• Perform nursing procedures under supervision of physician or physician assistant
• Assist physician and physician assistant in exam rooms
• Escort patients to exam rooms, interviews patients, measure vital signs, including weight, blood pressure, pulse, temperature, and document all information in patient’s chart
• Give instructions to patients as instructed by physician or physician assistant
• Ensure all related reports, labs and information is filed is available in patients’ medical records prior to their appointment
• Keep exam rooms stocked with adequate medical supplies, maintain instruments, prepare sterilization as required
• Take telephone messages and provide feedback and answers to patient/physician/pharmacy calls
• Triage and process messages from patients and front office staff to physicians and physician assistants
• Maintain all logs and required checks (i.e. refrigerator temperatures, emergency medications, expired medications, oxygen, cold sterilization fluid change, etc.)
• All other duties as assigned by clinical coordinator or practice administrator Accomplishments
I learn became the go to girl in office I took on challenge that other wouldn't I was sent to seminars and learn things that would help benefit the company. received certificate for that jobs well done. Skills Used
Medical Office Management
Medical Billing & Coding
Medical Records Management
Data Entry (50 WPM)
Bookkeeping & Filing
Taking Patient Vitals
Blood Draws
Injections
Patient Scheduling
Ancillary Testing
Patient Education
HIPAA & JCAHO Knowledge
PHARMACEUTICAL ADVOCATE CLINICAL PATIENTS
HMH CLINIC HUNTSVILLE - Huntsville, TX
November 2016
I work for the Walker County District Hospital HMH Clinic, I obtain clinical information from the Nurse Practitioners, and Advocate for the patient on the Indigent and Charity program in Walker County,I then communicate with the Pharmaceutical Companies and the low income patient get there medications either at the pharmacy or from Manufacturers like Sanofi, GSK, Novo Nordisk. I then received shipments and inventory the product and call the patient to pickup. I also keep up the renewal status of each patient on the walker county program. I work with pharmacy to get the best rates and help cut cost with coupons and other free funded program for the patient like DME products. I also float as a Medical Assistant when needed or a phlebotomist in the lab area that I help organized in the clinic. Education
Certificate in Medical Assistant
Texas School of Business - Houston, TX
1991
Diploma in Medical Office Clerk
National Education Center-Bryman Campus - Houston, TX 1985 to 1985
Diploma in General Studys
Edward Shand high School - Oakland, CA
1979 to 1982
Skills
• Medical Office Management Medical Billing & Coding Medical Records Management Data Entry (75 WPM) Bookkeeping & Filing Taking Patient Vitals Blood Draws Injections Patient Scheduling Ancillary Testing Patient Education HIPAA & JCAHO Knowledge (10+ years)
• Customer Service (10+ years)
• Venipuncture
• Insurance Verification
• Phlebotomy
• Laboratory Experience
• Anatomy Knowledge
• Triage
• ICD-10
• CPT Coding
• Medical Terminology
• EMR Systems
• Nursing
• Analysis Skills
• Patient Care
• Physiology Knowledge
• Transcription
• Covid 19 training (1 year)
• Medical office management
• Medical terminology
• Vital signs
• Medical receptionist
• Office experience
• Time management
• Medical records
• Clerical experience
• ICD-10
• Typing
• HIPAA
• Hospital experience
• EMR systems
• Bookkeeping
• Office management
• Customer service
• Anatomy knowledge
• Records management
• Supervising experience
• Front desk
• Hotel experience
• Pricing
• Microsoft Access
• Analysis skills
• Medical coding
• Windows
• Physiology knowledge
• Laboratory experience
• Training & development
• Tax experience
• Communication skills
• Organizational skills
• Medical office experience
• Medication administration
• Documentation review
• Phlebotomy
• Clinic
• eClinicalWorks
• Phone etiquette
• Computer skills
• Microsoft Office
• English
• Outbound calling
• Retail sales
• Sales
• Outside sales
• Geriatrics
• Blood sampling
• Skilled nursing facility
• Venipuncture
• Revenue cycle management
• Cold calling
• Intake
• Microsoft Excel
• Order entry
• Athenahealth
• Google Docs
• Transcription
• Technical support
• EHR systems
• Insurance verification
• Medical billing
• Financial planning
• Medical collection
• Management
• CPT coding
• Oncology
• Childcare
• Medical scheduling
• Technical writing
• Microsoft Word
• Home health
• Medical documentation
• Outpatient
• Basic math
• Writing skills
• Administrative experience
• Interviewing
• Loan processing
• Patient service
• Medical administrative support
• Word processing
• Data entry
• Database management
• Patient care
• Accounts receivable
• Accounting
Certifications and Licenses
PATIENT RESOURCE EDUCATOR (PARE) CERTIFICATION
August 2020 to Present
PARE meaning to educate healthcare professional on how to best utilize NeedyMeds to serve their patients. I also can assist patient on Patient Assistant Programs that provide free medications to low- income and Uninsured or uninsured people who meet the program guidelines or help them with local pharmacy coupons or saving programs offered by pharmacy. Life Coach and Mindfulness Meditations Certificate August 2020 to Present
Life Coach means that I can guide and motivate clients that are confused on what to do with their lives: Help them with support goals and personality growth and behavior modification.Its a inward approach to identify to help them learn with interpersonal relationship and work and poor communication skills, so they can reach their goals I can work in hospital, schools and private institution or start company of my own. Psychology Certification
December 2020 to Present
Will be finished end of Year and will also have child psychology certification included. Certified Medical Assistant
Driver's License
May 2022 to May 2030
Certified Phlebotomy Technician
Certified Medication Aide
Publications
Cover letter new 2016
September 2020
I have include some new education certification to my resume that I utilize in my every day at my current position. I am currently working for Indigent in Walker County Hospital District as a Pharmaceutical Patient Advocate
Additional Information
Skills A highly talented Medical Assistant with a huge experience in performing patient screening Medical and Clerical screening, insurance collection handling and processing laboratory Vital signs, weight, height, temperature, blood pressure, electrocardiograph(ekg), handling processing laboratory specimens, phlebotomy, and performing in labs, injections, sterilizing instruments, Admission Clerk, checking patient in for testing, pbx system, scheduling test,