Linda Jo Smith

**** ******* **

Colorado Springs, CO. 80918

719-***-****

Professional Strengths:

Excellent customer service skills and years of sales experience. Detail oriented, well organized and like to keep a clean work environment. Self motivated with the ability to prioritize a workload to maximize efficiency. Software literate in, but not limited to, Windows, Chrome, iOS, Microsoft, Word and Excel. I work well independently or as a team player. Excellent social skills, communicate well both verbally and in writing. Often I will go above and beyond my regular job duties in order to satisfy a customer’s needs. Problem solver, strong work ethics, enjoy being a mentor. Mindful of business priorities, expenses and safety.

Employment Status: Unemployed

Professional Experience:

Customer Service (Retail)

Walmart: Dec. 2021 - Oct. 2023 Falcon, CO.

● Sales assistance

● Cashier

● Process Hunting & Fishing Licenses

● Online Shopper

● Mix Paint

● Delicatessen

Business Co-Owner & Operator

Smith & Smith Property Services: 2016 - 2021 Falcon, CO.

● Remodeling

● Additions

● Decking

● Painting / Drywall

● Tile Installation

Commission Sales & Services

American Furniture Warehouse: April 2015 - Oct. 2015 Colorado Springs, CO.

● Assist potential buyers by escorting to furniture display options and assorted color and style options.

● Set up deliveries, pick up dates and times

● Order follow up

● Measure for size and fit in customer’s home

Commission Sales & Services (Roofing / Insulation / Gutters) Metro Construction: Feb. 2013 - April 2015 Denver, CO.

● Self-generated leads and internal leads when provided

● Perform Roof and Attic Inspections

● Assist in insurance claims, financing and contract agreements

● Order materials, schedule installs

● Manage entire project from beginning to end

Bar & Restaurant Services

Compass Group / Eurest CO. : Aug 2012 - Oct. 2012 Colorado Springs, CO Latigo Equestrian Center (Longbranch Bar & Restaurant): Feb 2011 - Sept. 2013 Elbert, CO.

● Food Prep, Cashier, Set up salad bar, Drive Delivery Van (Eurest CO)

● Waitress, Cashier, Bartend, Catering, Baking (Latigo) Retail Sales & Commissions

Lowes: Feb. 2001 - Dec. 2010 Colorado Springs, CO.

● Worked in following Departments: Tools, Kitchen Cabinets, Flooring

● Inventory participation, downstock, cut tile, Utilize Hydraulic Lift Equipment

● Assist all walk-in customers

● Sell installations, upsell customers to “Special Orders”

● Follow up with orders, installs, shipping, pricing inquiries, and

● Keep customer of order ETA’s

● Build all sold orders and stage

● Cut and wrap carpet and padding

● Cut tile with wet saw for customers

Education:

High School Graduate 1981

Wellington High School, Wellington KS.

Pikes Peak Community College, Colorado Springs, CO. Undergraduate specializing in Environmental Science, 1990 -1993 Special Interests:

Drawing, Tiling, Baking, Dogs, Horseback Riding, Music, Gardening

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