K E L L I A. C A P O Z Z O L I, R P A

* * * * * n g e r L o n g e r D r i v e, A p a r t m e n t 8 1 0 1 J o h n s I s l a n d, SC 29455 ( 5 0 8 ) 4 0 0 - 1966 SUMMARY

Director of Real Estate Manager with significant experience in commercial property management, facilities management and leasing. Positive results-oriented individual with strong organizational & analytical skills. Excels in fast-paced environment where there are multiple priorities and workflows that need to be addressed simultaneously. Equipped with strong financial background and excellent tenant / client relations skills. Continually focusing on driving performance through KPI benchmarks. Some contributors to my success include:

• Driving accountability through cost effective measures

• Having a proven track record of creating and maintaining a powerful team environment

• Empowering others to act to create short term wins

• Delivering on safe operation and within client compliance standards

• Creating a sense of urgency

REAL ESTATE EXPERIENCE

BITSIGHT January 2022 – Present

Boston, Massachusetts

Director - Facilities & Workplace Services

Responsible for facilities domestically and overseas

• Accountable for the development, execution & maintenance of an integrated real estate strategy for Bitsight’s property portfolio in close collaboration with senior leadership (primarily CEO & CFO)

• Oversee the company’s real estate portfolio both in and outside the U.S.

• Manage, develop and lead the Workplace Services team

• Collaborate with other corporate functions (HR, IT, Legal & Compliance and Finance) to ensure aligned location strategies that drive efficiency and effectiveness

• Conducts searches for new office locations, negotiates lease terms and oversees construction of offices in accordance with corporate standards and branding metrics employing ESG

• Manage & coordinate an external network of brokers to secure office space. Hired CBRE on multiple U.S. searches and Psagot Real Estate in Tel Aviv

• Partners with Finance to ensure achievement of financial goals through forecasting

• Monitor lease agreements, negotiate lease terms, manage landlord relationships & construction project approval processes

• Apply industry best practices to develop and deploy best-in-class facility and workplace management policies, standards, safety and quality control

• Working knowledge of industry leading CMMS programs Accomplishments included:

• Negotiated seven (7) office leases in the following locations – Boston, Raleigh, New York City, Singapore, Buenos Aires, Tel Aviv and Lisbon

• Manage & coordinate an external network of brokers to secure office space. Hired CBRE on multiple U.S. searches and Psagot Real Estate in Tel Aviv

• Established a contract with Gable to secure hybrid workplace solutions for our colleagues in London and for trade shows at various locations.

• Secured a short-term residential lease for a colleague’s secondment in New York CBRE – Global Workplace Solutions (GWS) March 2019 – December 2021 Boston, Massachusetts

Regional Facilities Manager – UPS account

Responsible for facilities management for three (3) territories in 9 states - total of 5.9 million SF

• CACH – Chicago Hub – 2 million SF – second largest facility in the U.S. portfolio for UPS - 1 direct report (AFM)

• North Atlantic Territory

o 51 locations; 2 states; 8 Techs, 3 direct reports (1 FM & 2 FCs)

• Northeast Territory

o 101 locations; 6 states; 4 Techs, 1 direct report (1 FC) Responsibilities:

• Preparation and financial management to budget

• Direct vendors and service providers to complete reactive and preventative maintenance work orders

• Identifying and driving savings initiatives for the client (of greatest importance as UPS program was previously in-house)

• Interfacing with in-house CBRE Technician leadership to manage mobile service technicians utilizing the client work order system. Identifying route optimization, coaching mobile technicians & tracking performance through analytical tools.

• Provide feedback of vendor performance to Sourcing

• Consult & guide client on capital projects – projects vary from fire suppression upgrades, roof replacements to building restoration

• Effectively develop positive client relationships

• Prepare slide decks and participate in bi-weekly client conference calls reviews for each territory

• Extensive travel to all markets (estimate 25-30% travel)

• Motivate and coach a team, remotely and locally, to meet KPI metrics CBRE – Global Workplace Solutions (GWS) April 2013 – January 2019 Boston, Massachusetts

Regional Facilities Manager – Iron Mountain account

• North Central Territory – office & industrial

o 90 locations; 10 states; 10 direct reports - 6.7 million SF

• Gulf Lakes Territory – office & industrial

o 78 locations; 8 states; 8 direct reports - 5.1 million SF

• Northeast Territory – office & industrial

o 42 locations; 7 states; 7 direct reports - 3.5 million SF Responsibilities:

• Financial management of budget

• Direct vendors and service providers to completion of reactive work orders

• Provide feedback of vendor performance to Sourcing

• Effectively develop positive client relationships

• Extensive travel to all markets (estimate 25% travel) CBRE – New England November 2009 – April 2013

Westborough, Massachusetts

Senior Property Manager - Multiple Office and Industrial Properties along Route 495 Multiple Office and Industrial Properties owned by RREEF along Route 495 – properties include: Westborough Technology Park, 360 Cedar Hill Road, Marlborough, MA, 34 St. Martin Drive, Marlborough, MA

• Oversee maintenance of office and industrial properties totaling over 775,000 SF. Portfolio comprised of 6 office buildings and industrial buildings.

• Full responsibility for assessing and determining each lease transaction (both new deals and renewals) at every property. Involved NPV analysis and review of prospect’s financials.

• Full Budget preparation – assessing property needs and drafting annual budget for review and approval. Utilized Kardin© - version 30.03

• Participate in leasing and oversight of all outside brokerage teams.

• Participate in lease negotiations (both new and renewal) & interface with legal counsel on lease language related to new transactions and lease amendments.

RREEF MANAGEMENT - (a Deutsche Bank Company) August 2001 – November 2009 Westborough, Massachusetts

Senior Leasing & Property Manager

• Oversee maintenance of office and industrial properties totaling over 1.1 million SF.

• Full responsibility for assessing and determining each lease transaction including NPV analysis and review of prospect’s financials.

• Full Budget preparation – operating & capital

• Supervision of capital projects & interface with project management team on office tenant improvement buildouts

• Actively interfaced with respective Portfolio Managers on pertinent property issues such as A/R, LOC’s, property dispositions & major capital improvement projects.

EDUCATION

• COLBY COLLEGE, Waterville, ME B.A.

• CBRE Empower (Emerging Leaders Training Program, Harvard Manage Mentor (HMM) – 2018 – 2019 & 2021

• RPA® designation – conferred in 2003

• AIMR© Association of Investment Management & Research – Candidate - Chartered Financial Analyst (CFA) Level I

• Massachusetts Real Estate Board – MA Real Estate Salespersons License # 9018757 – currently inactive ACCOMPLISHMENTS

• CBRE - UPS Account – April 2021 Field Savings Winner

• CBRE - UPS Account – Bravo Award Recipient – June 2020

• CBRE - UPS Account – Bravo Award Recipient – April 2021

• CBRE - Iron Mountain Account – Spotlight Award – March 2015 AFFILIATIONS

• Building Owners & Managers Association (BOMA®) – Active member 2011 through 2023 - Member #: 963188388 o BOMA Benefit Committee Member 2011-2016

o BOMA Committee Member for TOBY Awards – October 2011 & October 2018

• CREW Charleston – candidate for membership - 2024

• Town of Millville – Chairman – Capital Planning Committee – 2013-2018

• Bitsight Mentor Program – mentored a colleague officing in Lisbon Portugal - 2023

• Town of Millville – Member – Finance Committee – 2012-2015

• Building Owners & Managers Institute (BOMI®) – variety of course work

• Town of Medway –Member - Industrial Development Commission - 2004-2006

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