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Program Manager Capacity Building

Location:
Amman, Amman Governorate, Jordan
Posted:
March 25, 2024

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Resume:

MS. NAZEK HAMED ALI SALEH

ad4khi@r.postjobfree.com +962.775.37.47.05

Education:

PhD Political Sociology.

University of Algeria, 2007.

Thesis Title: Role of Sahrawi Women Union, as instrument in making change in the Sahrawi society M.A. Sociology

University of Jordan, 1998

Thesis title: Attitudes of Beneficiary Families towards Self-Support Projects financed by U.N.R.W.A in Jordan. B.A., Sociology; Minor: Political Science

University of Jordan, 1992

Languages

Arabic: Mother Tongue

English: Fluent

Nationality: Jordanian.

Work Experience:

Employer: Mercy Corps Regional Office- Amman.

Position: Protection Program Manager- Remote management/ North West Syria. February 25th, 2019 – June 3rd, 2021.

Duties & Responsibilities.

- Technical Oversight:

1. Lead strategy development and vision for protection within the North Syria program. 2. Provide technical inputs and oversight to the design of protection interventions. 3. Take ownership of integration and mainstreaming of protection, with an emphasis on enhancing program quality.

4. Participate in cross-departmental collaboration and coordination in order to ensure that protection is mainstreamed into all program activities.

5. Support the roll out of protection best practices based on the operational context of North Syria. 6. Contribute to the development of assessments, monitoring and analyses that better understand and analyze protection risks.

7. Ensure the effective design and integration of gender sensitive monitoring and evaluation systems and protection monitoring methodologies into all stages of the project; that output and impact data are captured, and data is used to optimize program quality

- Capacity Development:

1. Identify gaps in current protection capacity within Mercy Corps and partner teams. 2. Lead the development of protection capacity within the Mercy Corps team in North Syria, particularly focusing on Do No Harm principles and other relevant industry standards. 3. Work with capacity building team and partnership advisor to identify suitable methods for supporting protection capacity building among partners working in North Syria. 4. Recommend and implement a capacity building/development plan for staff; provide continuous support to ensure the targeted capacity building of staff. 5. In collaboration with the Gender and Protection Advisor, support capacity building initiatives across the region for Mercy Corps staff.

- Program Development and Quality:

1. Collaborate with the Director of Programs, Grants Manager, Sector Managers and to provide protection input on proposals for other sectors to ensure protection is mainstreamed across Mercy Corps programming.

2. Work with North Syria Programs team and Monitoring & Evaluation Manager to support proper beneficiary needs identification through improved vulnerability assessments and targeting. 3. Lead discussions on vulnerability assessments and targeting to ensure inclusiveness of basic protection standards.

4. Develop Protection SOPs; ensure staff follow and understand procedures and policies. 5. Stay abreast of and analyze protection trends and develop/adjust program strategies to meet needs. 6. Identify opportunities for the design and development concept notes and proposals for further protection programming.

7. In collaboration with the Programs Team, Security and Access Team, and the Information and Analysis Unit, design and conduct protection needs assessments.

- Program Management:

1. Oversee the design, planning and implementation of protection activities to ensure that protection activity objectives are met.

2. Supervise protection staff directly, providing ongoing leadership to the project team and oversee the implementation and coordination of activity plans to ensure targets are met. 3. Prepare internal and external reports on protection activities within agreed deadlines as required. 4. Assure appropriate and timely spending of allocated funds for protection activities to achieve program goals, grant reporting contributions, use and distribution of supplies and resources.

- REPRESENTATION

1. Develop and maintain effective working relationships with all stakeholders - including NGOs, clusters, UN agencies, community-based organizations, the Mercy Corps Regional Protection Advisor and other Mercy Corps sectors to enhance cooperation and coordination. 2. Attend protection coordination meetings and/or represent Mercy Corps in other relevant forums. 3. Ensure that information from coordination meetings is shared internally and with other sectors, as appropriate.

4. Serve as the focal point for regional and agency wide protection and gender policies

- TEAM MANAGEMENT

1. Create and sustain a work environment of mutual respect where team members strive to achieve excellence.

2. Promote accountability, communicate expectations and provide constructive feedback via regular performance reviews.

3. Supervise, hire and orient new team members as necessary. 4. Provide team members with information, tools and other resources to improve performance and reach objectives.

5. Contribute to country team-building efforts, help team members identify problem solving options and ensure the integration of all team members into relevant decision-making processes

- Security:

1. Ensure compliance with security procedures and policies as determined by country leadership. 2. Proactively ensure that team members operate in a secure environment and are aware of policies Employer: WATAN Foundation

Position: FSL/ EC South Project Manager- Remote management/ Dar`aa & Acting Country Representative. May 28th, - September 30th, 2018.

Duties & Responsibilities.

- Oversee the implementation of the EC South Project, in accordance with the sub- project agreement, project description and budget, assuring that implementation proceeds according the plan, and that individual budget lines as well as overall obligation level are not overspent or underspent.

- Prepare narrative report monthly for WATAN partners, covering all the project activities set in the work plan, in addition to different follow up internal reporting.

- Coordinate with WATAN different units staff such as: HR, Procurement, Faineance…etc.

- Remotely supervise the Project staff, which includes the following: 4 Project officers, Project Coordinator and the office manager, conducting weekly or daily meetings as needed with the field team.

- Provide training and guidance, and support to the above staff in any related or needed capacity building.

- Attending Meetings representing WATAN in Jordan, as well attending different cluster meetings relevant to WATAN key Projects and activities.

- Attending and following the Donor Relations development in Jordan Office.

- Handling different financial issues in Jordan office, according to WATAN- Turkey guidelines and instructions.

- Other duties as needed.

Work Experience:

Employer: NCA- Amman

Position: Project Officer- North IRQ

June 1st, 2016- May 30th, 2017.

Duties & Responsibilities.

• Monitor and follow up for all NCA projects in North Iraq Region (GBV & WASH).

• Identifying new partners for partnership with NCA.

• Assessing and identifying Capacity building trainings, to support the field staff in the GBV program, case management and PSS activities.

• Building the Capacity of NCA partners.

• Other tasks as required.

Employer: USAID TAKAMOL- Gender Program

Position: Capacity Building Specialist

January 1st, 2015- May 31st, 2016. .

Duties & Responsibilities:

Capacity Building Specialist JD:

Assist the Chief of Party and other personnel to provide technical assistance and day- to –day management in the delivery of all capacity building objectives and activities.

Support advocacy efforts for policy and legislative reforms on gender equality.

Conduct in- depth research and build capacity for research on gender equality.

Identifying the Capacity Building needs for USAID Implementing partners and development officers based on meetings reporting produced by TAKAMOL team as well based on the IPs needs requests

preparing and organizing events to support the capacity building for TAKAMOL Program components as well the staff training needs

Engaging the USAID- IPs and DOs, in several and variety of activities such as: workshops, conferences, debates, trainings on the field of gender mainstreaming as well strengthening their capacity through integrating gender into the different sectors they work in, adopt best practices in gender as well research on these topics from the region and globally.

Follow up all events and activities implemented with all components as well, working on the online and off-line activities for TAKAMOL activities and events, through reporting weekly and contributing to the monthly reporting as well, email lists and continuous correspondents with targeted partners.

contributing in building a better relation with TAKAMOL program and its partners, developing a scope of activities to engage them as well contributing mainly on producing evidence based approaches for a better networking between TAKAMOL and all partners as well USAID mission and its IPs.

preparing forms and follow up sheets to collect any training needs or other requested activities, updating lists for IPS and any other partners

Indenturing Consultants, as well communicating and finalizing TORs for tasks relevant to the trainings and events targeting TAKAMOL components

Provide technical support on capacity building initiatives of the Program across governmental ministries and entities mainly the Ministry of Public Sector Development, the Government Gender Focal Points Network, the KAA Focal Points, and others

Manage the Public Speakers Series across target universities in collaboration with the Research and Communications Team.

Manage capacity building programs of strategic partners including JNCW, Takamol Fellows, Takamol grantees, and media partners

Employer: Ter Des Hommes- Louzane/ Amman office

Position: Child Protection, Psychosocial support focal point. July 2014- December 31st, 2014.

Duties & Responsibilities.

Supporting the child protection & psychosocial program staff in the field and delegation in Amman.

follow up all activities conducted by field staff in all program locations in Jordan (EJC, north Jordan)

Identifying all trainings needed to build the capacity of the staff in the field

Coordination and managing base- line studies and assessments undertaken for the program activities.

Other duties as needed

Employer: Fhi360/ Family Health International. .

Position: Research Liaison Officer.

October 16, 2011- January 31st, 2014..

Duties & Responsibilities:

Identify research institutions and other organizations that work on the three focus areas (youth, Democracy and Governance, and Natural Resources Management) and are potential partners on our forum.

Identify individual experts who work on the three focus areas is and potential candidates for our database.

Identify existing recent research and studies to include in Technical Publication Series (In Arabic and English).

Identify regional and local events that could support the program, again around the three focus areas and screen daily newspapers and other media sources (online as well) to be always updated with news related to our focus areas.

Continuous follow up and networking with the partnerships forum members and other duties such as handling different financial issues in the office, procurement and other coordination work for all the project events (conferences, national and regional workshops, webinars).

Follow up and oversee the research grants given to the project partners in Jordan and their sub- partners in other countries.

Position: Consultant (Various Local Jordanian NGOs & INOGs). April 2009 - September 2011.

Duties & Responsibilities:

Independent Trainer on human rights issues & conventions, Democracy and Governance in addition to social issues

(Dealing with Adolescents, Domestic violence, child Abuse, Conflict resolution Skills, Decision Making, Dealing with Difference, family Problems, Marital Relations). In addition to dealing with other topics such as: strategic thinking and planning, creative thinking, leadership etc. Working with local NGO funded Projects from the UNHCR and other International NGOs providing services for Iraqi refugees In Jordan, these trainings mainly targeting men, women, youth and adolescents, staff working in the municipality of Dlail area as well as other officials in addition to counseling session given to imprisoned women in Jordan.

Doing evaluations for developmental projects and programs, in addition to educational programs targeting refugees and local community, implemented by INGOS.

Leading evaluations and conducting all work related to assessments and evaluations, implemented by INGOS funded programs and projects by many UN agencies, using different methodologies and research tools, conducting focus groups, in- depth interviews, questionnaires, and analyzing data collected, in addition to delivering reports and recommendations for these evaluations and studies.

Worked on a field research on Palestinians camps in Jordan "Modes of Governance in the Palestinian Camps in the host countries", for the American University of Beirut, this report was done on May 09.

Writing projects concept papers for some local NGOS and centers in Jordan.

Led the SC evaluation for some Programs on education/ remedial classes for Iraqi Refugees in Jordan. Employer: International Solutions Group

Position: Associate

September 2008 - March 2009.

Duties& Responsibilities

• Lead monitoring and evaluation project efforts in Jordan.

• As the monitoring and evaluation specialist on staff, take responsibility for the planning And implementation of M&E, including desk study, field work, analysis, client and donor Relations, hiring and management of enumerators and other temporary field staff, report Writing and other deliverables as required.

• Contribute to the writing of proposals and other business development efforts as Requested.

Position: Consultant

May 2008 - September 2008

Duties & Responsibilities:

Independent Trainer on human rights issues & conventions, in addition to social issues

(Dealing with Adolescents, Domestic violence, Conflict resolution Skills, Decision Making, Dealing with Difference, family Problems, Marital Relations). working with local NGO funded Projects from the UNHCR and other International NGOs providing services for Iraqi refugees In Jordan, these training mainly targeting men, women, youth and adolescents. Employer: Care International

Position: Project Manger

July 2007 - March 2008

Project Name: DASH (Dignity and Self-Help for Iraqi refugees in Syria) PBRM funded project. Duties & Responsibilities:

• Manage the implementation of the project (remote managing).

• Prepare and develop work plans, training materials

• Ensure that the donor and Care policy, regulations, guidelines are applied regarding the implementation of the project

• Attend meetings with peer organizations.

• Ensure that all activities are implemented according the work plan and according the budget.

• Provide technical support to the implementing partner(s) and staff Supervision and financial oversight on the whole budget as required from the donor

• Preparing narrative reports and monthly statistics related to refugee training and other Activities

• Facilitate and supervise the delivery of the distribution of NFIs to refugees.

• Build the capacity of the implementing partner and staff Employer: Care International/ Jordan

Position: Project Manager

March 2004 - October 2005

Project Name: Community Development, Training & Assistance for Urban Refugees in Jordan

Duties & Responsibilities:

• Oversee the implementation of the Sub- Project in accordance with the sub- project agreement, project description and budget, assuring that implementation proceeds according the plan, and that individual budget lines as well as overall obligation level are not overspent.

• Prepare narrative report quarterly, covering all the project activities set in the work plan, this report is sent to the field office and the donor/UNHCR.

• Coordinate with UNHCR protection staff and ensure that they are informed immediately of any refugee protection or security concerns brought to the attention of the community Development office.

• Directly supervise the Sub- Project staff, which includes the following: women and child Coordinator, Refugee Training and Education Coordinator, 2 Community Development Counselors, a Receptionist/ Clerk, Cleaner and a Guard hired through a local security company.

• Provide training and guidance, and support to the above staff.

• Conduct presentations and training with the UNHCR staff, to the project IP`s, and refugees, on subjects related to human rights, protection, social affairs, and any other related issues to refugees and local communities. Employer: The Community Centers

Position: Administrative Assistant (different regions in Jordan, with concentration on villages of Aqaba). July 2002 - December 2003

Duties & Responsibilities:

• Compose field work reports.

• Analyze questionnaires; send/receive faxes and emails.

• Field work and follow-up in the north and south of the Kingdom.

• Form and train local committees in the rural and Bedouin communities.

• Give lectures, and plan lectures for women and children.

• Conduct visibility studies for the projects.

• Assist in proposal writing.

• Assist in organizing and submitting bids for economic projects

• Construct work plans for economic and social projects.

• Analyze and manage cash flow and other financial considerations for projects.

• Build training plans and schedules.

Employer: The Community Centers Association

Position: Social Specialist (Not official employee, working within projects in the association) November 2000 - March 2002

Duties & Responsibilities:

Give lectures for the local communities in all the association branches, Aqaba, Hai Nazzal, Sweileh, Marssah, Al Giza, Zmilla. Lectures covered many subjects concerning social Problems, and contributed in spreading awareness among these people. Exemplary subject Matter: human rights issues, adolescent, child abuse, and other subjects concerning the local Community.

Employer: Al Azhar University/ Gaza, and Al Quds Open University Position: Lecturer, Academic Advisor

July 1999 - March 2000

Duties & Responsibilities:

Teaching at the faculty of Sociology.

Employer: U.N.R.W.A

Position: Social Worker

July 1995 - August 1999

Duties & Responsibilities:

• Perform case studies for applications submitted by families, for enrolment in the special hardship cases program, and following these cases by re- investigation and regular visits for the families who are in need for counseling and other kind of assistance.

• General supervision on woman program centers and sewing centers by: following up its work, helping in local committees forming, following up its financial operations, and settlement of bills, giving lectures and counseling for students at these centers.

• Preparing studies and making recommendations concerning proposed projects for enrolment, in self- support projects, doing visibility studies for these projects, besides studying the market needs. Training courses:

• I have participated in a workshop on SGBV & BID, took place from 21- 23 August 2007, conducted by UNHCR/ Jordan.

• I participated in a workshop on woman empowerment, in Egypt this workshop was conducted by Care Egypt, from 25/ 27 September 2007, and attended by Care staff from West Bank & Gaza Strip, Egypt & Jordan.

• I participated in a round table on woman empowerment in Amman; this workshop was conducted by Care Jordan, with participation of Care staff from/ Egypt, Yemen and Care west bank and Gaza strip, from 10/ 11 December 2007.

• I participated in training on "Minimum Standards in Disasters Response" from 30 March to 2 April in Milan- Italy; this training was conducted by Sphere Project- SPIC.

• I participated in training on Personal Security, this training was conducted by UNHCR- Jordan office, and Iraq, and Yemen Offices, which took place on 12 April 2010, for four hours, in addition to other workshops within the UNHCR/Amman, in addition to other training workshop throughout 2010.

• GBV SOPs, facilitated by IRC & SC, 2014.

• FHI360 Archiving training, Oslo, Norway, June, 2016. Publications:

1. Book: (self-support projects): social and economic situation of beneficiary families of self-support Projects in the Palestinian camps in Jordan. The book was published in 2005 with support of Greater Amman Municipality\ Jordan.

2. Book: "Sahrawi woman role in framing civil society, 2012, l'harmattan rasd, Algeria. Fellowship:

Syracuse University/New York/ (CELF/ Civic Education and Leadership Program)/ Maxwell School for Public Affairs/ from Jan- May 2011.

Conferences:

CELF Alumni First Conference: Morocco/ Casablanca, 12-14 July, 2012, presented a paper on "International funding for civic Engagement programs impact on Youth in Jordan"

LDF Alumni Conference: Aqaba- Jordan, Dec4- 6, 2012.

First Arab Council for Social Sciences Conference on "The Arab Spring questioning the Social Sciences", Beirut, March 19,20th, 2013, “speaker”.

References:

- Dr. Amer Jabarin, Senior Economist - Monitoring and Evaluation, Türközü Köyü, Gaziantep Province, Turkey Industry International Trade and Development, Mobile: 009*********** Jordan, ad4khi@r.postjobfree.com

- Mr. Matthew Pietz, fhi360, Program Director Washington DC, ad4khi@r.postjobfree.com.

- Dr. Ayman Halaseh, Senior Component Leader Advocacy, USAID, email: ad4khi@r.postjobfree.com.

- Alaa Baa, FSL Program Manager, WATAN Foundation, Turkey/ Gaziantep, ad4khi@r.postjobfree.com, Mobile: +905*********



Contact this candidate