Glenda Mueller

*** ********* ***, *********** ** 27360-3309 / 336-***-**** / ad4kgy@r.postjobfree.com

Summary

Reliable energetic and resourceful Human Resources professional with over 14 years’ experience assisting employees with all benefits and life-changing events. Proven ability to increase efficiency using HR Systems and the Lean Six Sigma approach.

Professional Highlights

Used eWork Force Management to assist staffing needs

Trainor

CAT Testing/troubleshooting

Assigned Veterans Preference

FMLA Specialist

Created time keeping system for remote workers

Conflict resolution

Core Competencies

Hiring; on boarding; training; Microsoft skills; Excel skilled; keen communication and problem-solving; process improvement with implementation; organizing of comply office duties; planning and collaboration; departmental networking; integral knowledge of SAP

Professional Work Experience

US POSTAL SERVICE, GREENSBORO, NC July 200

Worked in a facility that handled human resources nationwide covering over 600,000 employees. Created and executed teaching plans. Assisted with staffing via work management software. Liaison between the external hiring team and veteran's preference team. Intermediary between computer programmers and end users. Worked closely with other federal agencies. Assisted in updating Knowledge Base System for accuracy.

Education

ASSOCIATES DEGREE / 1991/ THE BROWN MACKIE COLLEGE

Major: Court Reporting

Minor: Business Management