RIMA D. AUGAITIS

ad4kgv@r.postjobfree.com

***** *. ******* **** **,. #246 Primary: 305-***-****

Aventura, FL, 33180

MY PROFESSIONAL PROFILE: PHARMACY ... CUSTOMER SERVICE ... SALES ... I am an experienced, accommodating and results-oriented certified licensed pharmacy technician who seeks to contribute and utilize a multitude of talents within a challenging position within a progressive national and/or international organization. PROFESSIONAL Customer Service:

STRENGTHS: • Enjoy public contact; respond professionally and positively to questions and complaints.

• Able to deal appropriately with customer difficulties and crisis situations.

• Maintain positive customer relations while maintaining company goals and objectives.

Event Coordination:

• Experience in planning meetings and special events resulting in increased revenues and participation.

• Supervise employees in all aspects of guest services including the development of operational policies and procedures. Pharmacy Technician:

• Proficient in daily pharmacy tasks in a retail setting .

• specializing in customer service, communication and inventory management.

• keen eye for details.

Sales / Marketing:

• Articulate communicator able to ascertain client needs, provide product/service education and conduct follow-up procedures to sustain service standards.

• Maintain tact, professionalism and a positive image when representing company interests at varying levels of social interactions. EDUCATION: Bachelor of Arts: International Studies Graduated, 2002 Loyola University - Chicago, Illinois

- Studied abroad for eight months in Italy (2000); served as a “pilot” student for Loyola was responsible for reporting back to program directors and other students. Loyola University adopted this new study abroad program for their students. EXPERIENCE: Certified Senior Pharmacy Technician 2021-2024 Walgreens. – Aventura, FL

Provided outstanding customer service to patients, addressing their concerns and inquiries Effectively in a retail setting. Handled medications safely and accurately, ensuring patient safety. Excelled in multitasking, prioritizing tasks, and meeting deadlines in a fast-paced environment. Worked closely with the pharmacist and pharmacy team to deliver optimal patient Care. Managed inventory for all the medications. Also, mentored new pharmacy technicians. Customer Service and Sales Executive 2004-2011

ABR Printing, Inc. – Chicago, IL

Helping with the Customer Service aspect at the Printing Company. Also, working with existing clients and their needs and also prospecting for new clients to generate more business by cold calling, internet research, and contacting old clients. Sales Executive / Event Coordinator 2003 to 2004

Anita Dee Yacht Charters - Chicago, Illinois

Perform a dual role as a company sales representative and event coordinator in promoting various high-end products to an affluent client population. Meet with individual clients to ascertain boating and leisure needs, demonstrate products and close sales routinely. Conduct intensive prospecting to generate new business development while sustaining service levels of existing clients. Attend select corporate and social conventions to promote products and enhance company visibility through implementing proactive networking tactics. Facilitate various marketing initiatives to attract new business (e.g. cold calling, media advertisements direct mailers, etc.). Orchestrate all aspects of event coordination for various client oriented activities. Work closely with diverse catering teams to directing operations for both small and large group functions. Staffing Coordinator 2002 to 2003

Medical Staffing Network- Des Plains, IL

Staffed nurses in hospital clinics, home care and nursing home environments. Interviewed prospective nurses for positions within the branch. Performed general office responsibilities and clerical duties.

LANGUAGES: Fluent in English and Lithuanian; read, write and speak Italian, and know some French. Willing to travel and/or relocate nationally or abroad.

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