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Service Technician Business Management

Location:
Rocky River, OH
Salary:
60k per year
Posted:
March 25, 2024

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Resume:

Russell Dodge

**** ********* ** 440-***-**** Leave Voicemail ad4kg5@r.postjobfree.com

Professional Profile/Career Objective

·Fulltime employment in a service environment consisting of, mechanical repairs to electronic and diagnostics repairs including testing, including fabrication/modifications of items required to meet ANY expectations

Education

ASSOCIATES DEGREE (CUYHOGA COMMUNITY COLLEGE)

·Major: Applied Science (Graduated 2000)/ Service Technician

·Minor: English, Psychology

·Related coursework: Electronic Technician/Electrical Vocational High School

IN PROGRESS (BALDWIN WALLACE COLLEGE)

·Major: Business Management

·Minor: Service Industry

·Related coursework: 3.67GPA

Skills & Abilities

MANAGEMENT AND SERVICE

Management: Shop Foreman Integrity Chevrolet, overseeing 8 technicians in all phases of repairing GM products and used car lines. Training of technicians, and temporary hires including customers in servicing and the use of various forms of construction and service department equipment from extremely large to very small equipment including large compressors, generators, and pavers, to trench rollers, jackhammers and various power tools, (pneumatic, hydraulic, electrical/electronically controlled and petrol controlled) Mig welders, mag drills, pressure washer’s, sand blasters, oscilloscopes and meg meters, digital voltmeters and company computer systems. Pursuing a management degree at Baldwin Wallace College for future development.

Service: Experienced Mechanic and Electronic/Electrical Diagnostic Service Technician with 20 years in the automotive/construction equipment industry. Acquired over 60,000$ in own personal tool inventory to compliment my capabilities and job prerequisite’s. Performed and completed all necessary repairs in hydraulic, pneumatic, gas, diesel, and electronic equipment.

SALES

·As a service technician I would recommend certain procedures and address the needs of problems to customer’s and service writers.

·These problems and procedures usually resulted in a sale weather by me or by a service writer or supervisor.

COMMUNICATION

· Presented power point presentations in my business management classes. Composed emails and excel spread sheets on work in progress using Microsoft Office Platform and work that is to be done. Communicate through programing with various forms of test equipment to pinpoint problems and solve problems. Electronic modules that communicate with each other, computer programing through data lines and pinpoint problems and issues with these devices such as cars, various forms of equipment and use of service terminals and manuals, schematic diagrams, block diagrams, and flow charts.

LEADERSHIP

· Shop Foreman Integrity Chevy / 2004-2009

·Teacher 5th grade class 24 years at religious institution.

Experience

TECHNICIAN ATLAS COPCO 2011- 2016

·Service on heavy duty construction equipment, mechanical and electrical, diagnostics, quote repairs, perform repair, field test equipment, and consult business line managers as to possible procedures to be implemented in repeat failures of equipment including their customers to ensure safe operating conditions in the construction industry. Acquire safety certifications in ISO global standard company, certifications in fire awareness, (Courtesy of Independence Fire Department), CPR, Tow motor/Lift truck certification/Skid-Steer Operation. Perform welding and painting of equipment to product specifications to be resale. Operation of overhead cranes, tow motors, pressure washers, mag drills torches, liquid hydrogen installing equipment, familiar with lock-out tag-out procedures, pressure wash equipment and prep for painting or needed repairs, shipping and receiving, of repaired equipment and plant/building grounds maintenance.

ASE CERTIFIED MASTER AUTO TECHNICIAN/CERTIFIED (334 GM CERTIFICATIONS) CRESTMONT CADILLAC 2009-2011

·Flat Rate Auto Technician performing ALL repairs and diagnosis on cars and trucks.

ASE CERTIFIED MASTER AUTO TECHNICIAN/CERTIFIED (265 GM CERTIFICATIONS) INTEGRITY CHEVY 1997-2008

·Flat Rate/Hourly Auto Technician performing ALL repairs and diagnosis on cars and trucks.

SKILLS / EQHUIPMENT RUN

All Automotive Service Equipment owned by dealerships and auto repair shops, including equipment owned by me. Hunter alighment equipment, Hunter tire 9700 road force balancer, brake lathes, electronic oscilloscopes, DVOM’s, sensor testers of various gasses, 4gas analyst nitrogen tire filling equipment, tow motors, and operation, asphalt pavers, gas powered and pneumatic jackhammers, hydraulic jackhammers and equipment, concrete saws, trench rollers, dynapac rollers, plate compactors, power trawls for the concrete industry, post drivers, nail guns, and rivet busters, wood saws with minimal carpentry work, drill presses, lathes, Mig welders, Cutting Torches, Plasma cutters, Pressure washers, Mag Drills, air Conditioning equipment, vacuum pumps, spot welders, air hammers, tampers frame aligner’s, applications in framework and deck building, pallet building for shipping . Used and familiar with, generators, up to 145kwa air compressors up to 2300cfm, electric and diesel powered, Microsoft Office all applications...



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