Customer Service Regulatory Compliance

SKILLS

EXPERIENCE

Charles Reeves

PHARMACEUTICAL TRANSPORT

814-***-**** ************@*****.*** Altoona, PA 16601 Experienced in pharmaceutical and automobile transport, I excel in load securing and problem-solving, ensuring safety and compliance at Wyand Logistics. My adaptability and customer service skills contributed to e cient deliveries, with a strong focus on maintaining documentation accuracy and vehicle upkeep.

• Problem Solving Aptitude • Basic Mechanical Skills

• Excellent Communication Abilities • Load Securing Pro ciency

• Transportation Safety Protocols • Regulatory Compliance Understanding

• Adaptability to Changing Conditions • Freight Inspection Competence

• Vehicle Maintenance Knowledge • Customer Service Orientation

• Attention to Detail • Computer Literacy

• Inventory Management Capabilities • Documentation Accuracy Assurance

• Regulatory Compliance

PHARMACEUTICAL TRANSPORT

Wyand Logistics

Falling Waters, WV

October 2023 - Present

• Communicated regularly with dispatchers regarding routes, delivery times, tra c delays.

• Maintained accurate records of daily deliveries and pickups using computerized systems.

• Operated forklifts and pallet jacks to load materials onto trucks or trailers.

• Complete and distribute daily paperwork and reports

• Load/unload deliveries within given time frames

• Use of handheld scanners/computer applications to complete and expedite deliveries

• Provided courteous customer service while delivering goods to customers' locations safely.

• Recorded cargo information, miles driven, fuel consumption, and other details into logbooks.

• Adjusted schedules based on changing conditions such as weather or road closures.

• Kept up-to-date knowledge of local roads and landmarks for e cient routing purposes.

• Loaded, secured, and unloaded goods for transportation in a timely manner.

• Utilized GPS navigation systems e fectively when needed for unfamiliar areas or destinations.

• Performed pre-trip inspections on vehicles according to company policies prior to departure.

• Demonstrated ability to work independently as well as collaboratively with team members.

• Ensured that all loads were properly secured before transport to prevent damage during transit.

• Maintained patient con dentiality by adhering to HIPAA regulations. Transported medical equipment and supplies by picking-up requisitioned orders and delivering to assigned treatment areas.

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• Located and picked up specimens to transport to designated lab or clinic for processing. AUTOMOBILE TRANSPORT

Stake's Auto Sales

Fayetteville, PA

October 2020 - February 2023

• Communicated regularly with dispatchers regarding routes, delivery times, tra c delays.

• Maintained accurate records of daily deliveries and pickups using computerized systems.

• Operated forklifts and pallet jacks to load materials onto trucks or trailers.

• Conducted regular maintenance on vehicles including checking uid levels, tire pressure.

• Demonstrated ability to work independently as well as collaboratively with team members.

• Utilized GPS navigation systems e fectively when needed for unfamiliar areas or destinations.

• Recorded cargo information, miles driven, fuel consumption, and other details into logbooks.

• Provided courteous customer service while delivering goods to customers' locations safely.

• Adjusted schedules based on changing conditions such as weather or road closures.

• Performed pre-trip inspections on vehicles according to company policies prior to departure.

• Inspected and maintained vehicles to ensure safety and compliance with regulations.

• Kept up-to-date knowledge of local roads and landmarks for e cient routing purposes. CONSTRUCTION WORKER

JK Barn Salvage

Newville, PA

January 2017 - March 2020

• Used hand drill and saw machine to cut required measurements of materials.

• Followed verbal and written instructions from supervisors. Collaborated with other crew members to complete tasks in an e fective manner; worked both independently and as part of a team.

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Maintained a clean job site by removing debris, cleaning up spills, and adhering to safety regulations on a daily basis.

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• Cleaned or prepared construction sites to eliminate possible hazards.

• Followed detailed instructions from supervisors regarding speci c tasks related to each project. Performed carpentry work such as framing, drywall installation, and trimming; operated power tools and hand tools safely and e ciently.

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• Provided support for crews during all phases of construction activity. Demonstrated strong problem-solving abilities when facing challenges or unexpected changes during construction projects.

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• Ensured all installations and repairs were completed in a timely and e cient manner.

• Thoroughly complied with safety protocols and procedures related to construction work.

• Maintained site cleanliness by organizing equipment and disposing of hazardous or excessive materials.

• Completed demolition, excavation, and site preparation.

• Read site plans, instructions, and speci cations to determine work activities.

• Adhered strictly to safety protocols while working at heights or around hazardous materials.

• Performed routine maintenance checks on all tools used in order to extend their life span.

• Completed required paperwork accurately including timesheets, invoices and incident reports. OTR TRUCK DRIVER

Generation Trucking LLC

Shippensburg, PA

February 2014 - January 2017

• Successfully navigated challenging terrain such as mountain roads or icy weather conditions. EDUCATION

CERTIFICATIONS

• Inspected truck before and after trips to ensure optimal performance.

• Maintained accurate records of deliveries, including invoices and logs.

• Adhered to company policies regarding hours of service regulations at all times.

• Assisted other drivers whenever needed in loading and unloading cargo.

• Regularly communicated with dispatchers via two way radio concerning delivery status.

• Maintained a clean driving record by following all applicable tra c laws.

• Developed positive working relationships with customers to ensure satisfaction with services provided.

• Loaded and unloaded cargo safely and securely while adhering to all safety standards.

• Demonstrated strong problem solving skills when encountering unexpected roadblocks or obstacles.

• Strictly followed the Department of Transportation rules and regulations.

• Performed preventative maintenance on vehicles such as checking uid levels, tire pressure, brakes.

• Operated tractor-trailer combinations in compliance with Federal Motor Carrier Safety Regulations.

• Delivered various types of freight to customers in a timely and safe manner.

• Collected signatures from customers to con rm order completion and accuracy.

• Maintained accurate records of delivery con rmations and invoices.

• Entered order, product, and vehicle information into company databases for tracking. GED

ITAWAMBA Community College, Tupelo, MS

Jun 1993

Safety Driving, Alabama Department of

Transportation

• • Furniture and Automotive Upholstery

• CDL Samantha, Alabama

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