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Property Manager Customer Service

Location:
Phoenix, AZ
Posted:
March 25, 2024

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Resume:

DANIELLA TERRY

property manager, personal/office assistant

480-***-**** ad4kfn@r.postjobfree.com Gilbert, AZ 85297-7824 Motivated professional with a commitment to top-tier performance. Strong leadership and motivational skills in addition to a focus on customer satisfaction. Unwavering commitment to customer satisfaction, with the ability to build productive relationships, resolve complex issues, and win customer loyalty. Consistently achieve optimal utilization of staff and operations through process improvement planning, program coordination, and cultivation of strong business relationships. Established track record of creating and implementing programs and long-term business strategies aimed at company growth. High-energy leader of cross-functional teams, successfully aligning customer needs and organizational objectives to ensure optimal operating efficiency.

Skills

• Business Management

• Negotiation

• Conflict Resolution

• Organizational Skills

• Contract Management

• Business Administration

• Time Management

• Adaptability and Flexibility

Experience

Owner

WONDERFUL WHIMSICAL WREATHS BY DANIELLA, Gilbert, ARIZONA March 2017 - Present

• Managed the daily operations related to customer service, inventory management, and marketing.

• Demonstrated and supported continuous improvement and growth mindset. Realtor

NEW PERSPECTIVE REALTY, Mesa, AZ

July 2004 - Present

• Demonstrated strong negotiation skills to close real estate deals.

• Exhibited excellent communication and interpersonal skills when interacting with clients.

• Built long-term relationships with clients by providing exceptional customer service. Property Manager

BLACKROC PROPERTY MANAGEMENT, Phoenix, ARIZONA

October 2018 - August 2023

Managed daily administrative tasks, including tenant relations and rent collections.

• Provided customer service support by responding promptly to inquiries or requests from tenants by contacting vendors and sending out work orders promptly

Turn in rental property registrations to both AZDOR to obtain a Transaction Privilege Tax (TPT) license for each owner and county facility.

March 2011 - August 2019

Maintained accurate records of all inspection activities, including test results and reports of non-conforming items. Performed visual inspections on incoming materials to verify compliance with customer specifications.

• Interpreted and evaluated inspection results with respect to applicable codes, specifications and standards. Special Education Assistant

LOS ANGELES UNIFIED SCHOOL DISTRICT, Los Angeles, CALIFORNIA March 1996 - October 2003

• Established and enforced rules for behavior and procedures to maintain order among students.

• Assisted students in use of educational computer programs and technologies. Back office Medical Assistant for Pediatrics

DR. SEYMOUR SILVERBERG, Norhridge, CALIFORNIA

February 1993 - September 2001

• Maintained confidentiality of all patient-related information in compliance with HIPAA regulations.

• Demonstrated strong organizational skills to manage multiple tasks simultaneously while meeting deadlines. Education

Realtor in Real Estate

Scottdale School of Business and Real Estate, Scottsdale az July 2004 Medical Assistant in Medical

Bryman Medical School, Canoga Park California

May 1992

High school diploma

John F Kennedy High School, Granada Hills California June 1983 Certifications

• Realtor licensed in Arizona RE#SA551716000

References

References available upon request

CC&R inspector

THE LAKES OF TEMPE, Tempe, AZ



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