Customer Service Bank Teller
Resume:
Pamela Jamda
Dear HR officer
I am writing to express my interest in securing a Bank teller position in your organization. I believe my skills and experience make me a strongest candidate for this role. I have successfully completed short course in Office admin and Receptionist. I'm currently working as a EPWP admin clerk on a contract at Nelson Mandela Bay Municipality. I believe my academic background, work experience, computer knowledge have provided me with the credentials needed to thrive as a Bank teller.
My key attributes and competencies include good communication skills and organizing skills. Ability to type 45wpm. Ability to give attention to detail. Ability to work under pressure and meet deadlines. My duties include providing administrative duties, secretarial and reception. Implements and maintains filing procedures in the sub directorate associated with controlling documents and correspondence flow,storage,retrieval of files in accordance with laid down procedural instructions guidelines. Provides clerical service to planning and development section and attends to specific office support/clerical activities in respect of distribution of documentation, in order to ensure an efficient service is made available and, customer needs are professionally attended to in accordance with laid down services delivery standards and departmental goals. I would appreciate the opportunity to be interviewed for the above position. Please find my enclosed resume for your review. I can be reached via phone or email. I enthusiastically look forward to hearing from you soon.
Thank you for your time and consideration.
Kind regards
Pamela Jamda
CONTACT
13 Lathile street
KwaDwesi
Port Elizabeth
6201
ad4kfm@r.postjobfree.com
01/06/2022 -
28/03/2024
03/02/2020 -
28/02/2022
Pamela Jamda
OBJECTIVE
I seek challenging opportunities where I can fully use my skills for the success of the organization.
EXPERIENCE
Admin clerk
Nelson Mandela Bay Municipality
I'm currently working on a contract under the EPWP program-Electrical Training center- Electricity&Energy Directorate-Munelek building
Duties:
* Provide general office support and attend to clerical activities relating to the updating of students skills audit and data capturing on the system
* Attend to queries/complaints to ensure instructions are complied with and customer service standards maintained
* Record keeping of documents
* Answer calls and respond to emails
Cashier/Receptionist reliever
Bayworld museum (Department of Sports,
Recreation, Arts and Culture)
I was working as a reliever for 2yrs contract
Duties:
* Welcoming customers and creating membership cards
* Selling tickets manually
* Provide administrative duties, secretarial and reception
* Collect cash,credit cards payments from customers
* Make change accurately and efficiently
* Issue receipts to customers
* Deal with returns and refunds as necessary
* Maintain cash control over register drawer and verify amounts are correct
* Answer customers questions as they arise
* Calculate customers bills thru cash register ringing
* Customer service
CONTACT
13 Lathile street
KwaDwesi
Port Elizabeth
6201
ad4kfm@r.postjobfree.com
SKILLS
Communication Organizing Attention
to detail Ability to work under
pressure and meet deadlines Time
management Customer service
Financial skills Documentation skills
Ability to type 45wpm
01/08/2018 -
30/06/2019
01/09/2016 -
28/03/2018
01/12/2015 -
01/03/2016
* Management and administration of Petty cash
* The recording and allocation of monies
Branch consultant
Finbond mutual Bank (Supreme Finance)
Duties:
* Process and check all contracts captured on the system and debit orders
* Serves customers by completing account transactions
* Provides account services to customers by receiving deposits for loan payments
* Cross sell bank products by answering enquiries, informing customers of new services and promotions
* Record and receive invoices
* Validate and capture invoices paid
* Bank reconciliation statement
* Handle all follow ups
Senior Associate - Billing department
Telkom (WNS)
Duties:
* Customer service
* Process client accounts
* Data input and scanning of documents
* Basic accounting procedures in order to fix billing of clients accounts
* Answer incoming calls, respond to emails & resolve customer requests
* Deal with irate customers
* Identify and escalate issues to the superior
* Provide product and service information to customers
* Document all call information according to standard operating procedures
* Follow up customer calls where necessary
Customer service clerk- Cashier
Nelson Mandela Bay Municipality
Temporary position- Korsten Customer care centre
Duties:
* Assist customers with electricity bills and enquiries
* Cash handling
* Balance sheet
* Debtors control
* Banking
* Cash receipts
* Record keeping
* Accounting procedures
2003
EDUCATION
ND Cost and Management Accounting
Nelson Mandela University
Incomplete
PROJECTS
Short course- Office Administration Fundamentals
Course coverage:
* Introduction to Office administration
* Communication- basics
* Technology in the workplace
* Professional Office conduct
* Time management
* Minutes recording
* Event coordinating procedures
* Telephone etiquette
Short course- Professional Receptionist
Course coverage:
* The important role you play in the organization
* Communication skills
* Factors that determine your professional image
* Proper telephone skills
* Use of computers in the workplace
* Stress management
* Understand the challenges and processes of effective communication
TEFL certificate
Teaching English online
Plan and prepare for meetings certificate
Recording of Minutes
REFERENCE
Carlene Du Randt - Bayworld museum
HR practitioner
ad4kfm@r.postjobfree.com
Farrly Smith - Supreme Finance
Manager
ad4kfm@r.postjobfree.com
Rene Meyer - Nelson Mandela Bay Municipality
Office coordinator
ad4kfm@r.postjobfree.com
Contact this candidate